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	<title><![CDATA[optical image technology Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/optical+image+technology.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to optical image technology]]></description>
	<s:counts start="0" returned="20" found="68" />
	<language>en-us</language>
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		<title><![CDATA[ECM: Tips for Managing Change Effectively]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1184087]]></link>
		<description><![CDATA[Change management planning revolves around a specific, well-defined, measurable, realistic, and achievable project. Managing change starts at the beginning - during the planning stage - and runs through a project's conclusion, addressing the gradual transition and ongoing support of employees charged with implementation. Those who recognize its importance typically do...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 09 Nov 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/change+management.html"><![CDATA[Change Management]]></category>
		<category domain="http://updates.zdnet.com/tags/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://updates.zdnet.com/tags/investment.html"><![CDATA[Investment]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Manager's Checklist: Get the Support You Need to Succeed With ECM]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1174123]]></link>
		<description><![CDATA[An Enterprise Content Management ECM implementation is more than just a solution to inefficiency, a way to address unique business challenges, or a chance to get ahead of the competition. It's also a relationship between one and vendor's support team. Unless one has a highly skilled and underutilized IT support...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 28 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/enterprise+content+management.html"><![CDATA[Enterprise Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+content+management+implementation.html"><![CDATA[Enterprise Content Management Implementation]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management.html"><![CDATA[Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1174125]]></link>
		<description><![CDATA[Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management CRM software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. The solution? Instant, secure, central access to all of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 28 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+management.html"><![CDATA[Information Management]]></category>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://updates.zdnet.com/tags/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Electronic Document Management: Seven Fundamentals That Should Never Be Compromised]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1168737]]></link>
		<description><![CDATA[The exponential growth of digital business content - including email - makes centralization and organization vital. If one is searching for an Electronic Document Management EDM solution, it must be built on a solid foundation. Whether one is implementing for the first time or entertaining replacement, compromising on the fundamentals...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 19 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/fundamentals.html"><![CDATA[Fundamentals]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/document+management.html"><![CDATA[Document Management]]></category>
		<category domain="http://updates.zdnet.com/tags/strategic+planning.html"><![CDATA[Strategic Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/groupware.html"><![CDATA[Groupware]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Protect Your Business Information: Prevent Document Deterioration, Misuse and Loss With EDM]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1152687]]></link>
		<description><![CDATA[Security concerns are in the news a lot lately. The government has issued public alerts against terrorist activity. Military experts are debating how to maximize armed forces' safety amid intensified conflict in Afghanistan. Medical experts are producing vaccine to combat Swine Flu. Each issue focuses on the need to ensure...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 29 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/safety.html"><![CDATA[Safety]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/security+concern.html"><![CDATA[Security Concern]]></category>
		<category domain="http://updates.zdnet.com/tags/military+expert.html"><![CDATA[Military Expert]]></category>
		<category domain="http://updates.zdnet.com/tags/government.html"><![CDATA[Government]]></category>
		<category domain="http://updates.zdnet.com/tags/healthcare.html"><![CDATA[Healthcare]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
	</item>
	<item>
		<title><![CDATA[Deluxe Service on a Lean Budget: Lower Costs While Raising the Bar on Your Institution's Performance]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1143021]]></link>
		<description><![CDATA[Recent issues of Campus Technology, University Business, and the Educause Review sport prominent articles about doing more with less. The Educause association's current issues committee put "Funding IT" in first place on its 2009 Top-Ten Issues list, a spot it's held six times in ten years. It's no wonder: declining...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 14 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/educause+association.html"><![CDATA[Educause Association]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management.html"><![CDATA[Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[BPM Success: Integration Is the Key]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1152695]]></link>
		<description><![CDATA[Business software integrations are similar, except a well-conceived integration delivers information with efficiency and consistency that vastly exceeds human potential. Integration makes it possible to tap into the tangle of business processes to get information wherever it resides and make it useful wherever it's needed. If the diverse software applications...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 05 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+software.html"><![CDATA[Business Software]]></category>
		<category domain="http://updates.zdnet.com/tags/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://updates.zdnet.com/tags/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/business+software+integration.html"><![CDATA[Business Software Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Hospital Revenue Cycle Management: Coordinating Data for Clean Claims and Better Service]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1143025]]></link>
		<description><![CDATA[Together, Enterprise Content Management ECM and Business Process Management BPM remove the burden of tracking and organizing, inform workers when tasks require special attention, and let employees focus their skills and energies where they're needed. Smart technology frees workers from the paper chase, letting them focus their time and resources...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 03 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://updates.zdnet.com/tags/hospital.html"><![CDATA[Hospital]]></category>
		<category domain="http://updates.zdnet.com/tags/worker.html"><![CDATA[Worker]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Regulatory Compliance: The Art of Being Prepared]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1152691]]></link>
		<description><![CDATA[In the paper-based world of yesteryear, producing documents quickly on demand was complicated, with damaged, destroyed, or unreadable files due to fire, water leaks, humidity, illegible writing, or deteriorated microfiche. Search was cumbersome - for businesses, but also for auditors. In the digital age, where enforcement is commonplace and penalties...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/regulatory+compliance.html"><![CDATA[Regulatory Compliance]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/policies+and+procedures.html"><![CDATA[Policies And Procedures]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[ECM: The Practitioner's Stepping Stone to Electronic Medical Records]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1115269]]></link>
		<description><![CDATA[The first step in revamping the healthcare system is getting rid of paper files and manual processes and moving toward full-blown EMRs. Digital accessibility to information is critical to providing continuity of care and top-quality patient services. Federal mandates for adoption are approaching, and significant financial incentives for timely adoption...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 05 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/patient.html"><![CDATA[Patient]]></category>
		<category domain="http://updates.zdnet.com/tags/electronic+health+record.html"><![CDATA[Electronic Health Record]]></category>
		<category domain="http://updates.zdnet.com/tags/health+care.html"><![CDATA[Health Care]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/e-health.html"><![CDATA[E-health]]></category>
		<category domain="http://updates.zdnet.com/tags/healthcare.html"><![CDATA[Healthcare]]></category>
		<category domain="http://updates.zdnet.com/tags/vertical+industries.html"><![CDATA[Vertical Industries]]></category>
		<category domain="http://updates.zdnet.com/tags/benefits.html"><![CDATA[Benefits]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
	</item>
	<item>
		<title><![CDATA[Plan for Success: Knowledge Worker Training and On-Boarding Are Easy With Process Automation]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1111709]]></link>
		<description><![CDATA[No matter how large or small a company is, employee turnover is inevitable. Although smart employers work hard to retain good people, few give enough thought to ensuring effective on-boarding of new hires that will ensure their success. Costs of recruiting, hiring, and training knowledge workers vary, ranging from 50%...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/process+automation.html"><![CDATA[Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/knowledge+worker.html"><![CDATA[Knowledge Worker]]></category>
		<category domain="http://updates.zdnet.com/tags/training.html"><![CDATA[Training]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/training+and+certification.html"><![CDATA[Training And Certification]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Looking Beyond the Open Source and SaaS Marketing Hype: Why Fast and Cheap ECM Deployment Is a Bad Idea]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1152699]]></link>
		<description><![CDATA[If one listens to the marketing hype, Open Source and SaaS ECM seem almost too good to be true. The new kids on the block have been getting a lot of press lately as they scramble to find their niche. And on the surface, it looks like they're starting to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Aug 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software-as-a-service.html"><![CDATA[Software-as-a-service]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/software+as+a+service+%2528saas%2529.html"><![CDATA[Software As A Service (SaaS)]]></category>
		<category domain="http://updates.zdnet.com/tags/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://updates.zdnet.com/tags/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://updates.zdnet.com/tags/open+source.html"><![CDATA[Open Source]]></category>
		<category domain="http://updates.zdnet.com/tags/emerging+technologies.html"><![CDATA[Emerging Technologies]]></category>
	</item>
	<item>
		<title><![CDATA[Don't Put It Off Any Longer: End Workplace Procrastination NOW With BPM]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1043727]]></link>
		<description><![CDATA[Procrastination doesn't have to be a hindrance to staff productivity and service. By using technology to drive work forward in the most logical way, employees are able to focus on the work that lies before them rather than staring hopelessly at all of the balls in the air. Rules-driven processing...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 08 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/workplace.html"><![CDATA[Workplace]]></category>
		<category domain="http://updates.zdnet.com/tags/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://updates.zdnet.com/tags/performance+management.html"><![CDATA[Performance Management]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Paperless Processing: Moving From Fear to Confidence in Buying Technology]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1043721]]></link>
		<description><![CDATA[The Internet, cell phones, and other modern technology have helped one achieve more than ever in their businesses and personal lives. 24/7 access to information means one expects information when they want it, making it hard for them to wait. When one experiences delays, they hem, haw, and sigh in...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 07 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/cellular+phones.html"><![CDATA[Cellular Phones]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
	</item>
	<item>
		<title><![CDATA[Manager's Checklist of Questions to Ensure Successful Business Process Automation]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1043741]]></link>
		<description><![CDATA[Business process management and workflow software build on the value of the data stored in the enterprise, using it to drive work efficiently across the enterprise. The topics below are designed to help managers to ask critical questions of themselves and their vendors so they can evaluate potential solutions. They...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 07 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Bidding, Purchasing, Execution: Streamline Municipal Government Purchasing With EDM and Workflow]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1043743]]></link>
		<description><![CDATA[Intelligent automation makes sure the administrative process of procuring the goods and services one needs is as cost-effective as the goods one buy. With streamlined administration in place, one can procure the most suitable, highest quality goods and services for an even lower cost, helping one achieve more with every...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 07 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/municipal+government.html"><![CDATA[Municipal Government]]></category>
		<category domain="http://updates.zdnet.com/tags/goods.html"><![CDATA[Goods]]></category>
		<category domain="http://updates.zdnet.com/tags/streamline.html"><![CDATA[Streamline]]></category>
		<category domain="http://updates.zdnet.com/tags/workflow.html"><![CDATA[Workflow]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://updates.zdnet.com/tags/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
	</item>
	<item>
		<title><![CDATA[Look - No Hands!: Using BPM and Workflow to Drive Work Efficiently Across the Enterprise]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1043723]]></link>
		<description><![CDATA[Planning for a Business Process Management BPM and workflow implementation bears some resemblance to riding hands free, only on a larger scale. Whether or not one stays on course isn't just a matter of luck. One needs to know where the business is headed; understand what they are striving to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 06 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/bpm.html"><![CDATA[BPM]]></category>
		<category domain="http://updates.zdnet.com/tags/workflow.html"><![CDATA[Workflow]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+automation.html"><![CDATA[Business Process Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Are You Sabotaging Your ECM Conversion?: Common Excuses That Guarantee Loss of Revenue]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1043725]]></link>
		<description><![CDATA[ECM technology has been around for decades. By now, everyone is aware of its benefits, and of the costs associated with not converting to enterprise content management. It's mystifying to the author that ECM wouldn't be a top priority for any organization that wants to stay profitable and competitive. To...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/ecm+technology.html"><![CDATA[ECM Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management.html"><![CDATA[Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[The Top 5 Ways ECM Can Help You Avoid an Annoying Co-Worker]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1012643]]></link>
		<description><![CDATA[The corporate workplace is not for the faint of heart. Any time people get a group of people together with different backgrounds and interests and isolate them into large fabric-covered boxes, chances are that they'll find some personality clashes. Enterprise Content Management ECM won't decrease the incidence of email lottery...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/workplace.html"><![CDATA[Workplace]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
	</item>
	<item>
		<title><![CDATA[Records Management Best Practices: Five Considerations for Colleges and Universities]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1012647]]></link>
		<description><![CDATA[Educational institutions often operate in a heterogeneous records environment-they need to manage both paper and electronic documents. As a result, they may enact different procedures to address FERPA, HIPAA, and other compliance initiatives. Without standardized processes, it is not uncommon for records management practices to differ between departments, campuses, and...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/compliance.html"><![CDATA[Compliance]]></category>
		<category domain="http://updates.zdnet.com/tags/optical+image+technology.html"><![CDATA[Optical Image Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/records+management.html"><![CDATA[Records Management]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
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