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Incorporate Service Management Best Practices Into the Service Life Cycle: When planning an IT budget, no CIO wants to devote increased funding to operational costs at the expense of new service development - because new services represent growth initiators for the organization, while operational costs do not. Yet more and more enterprises have been making this budget shift in recent...; Tags: Service Management, Operational Cost, It Services; White papers 2007-05-01
Public Broadcaster Uses IT Technologies to Reduce Operational Costs Up to $100 Million: In these days' competitive media markets, the Public Broadcasting Service PBS faces rising competition and substantial capital requirements. In a bold move to reduce capital and operational costs and position itself for the move to digital TV, PBS recently launched the ACE project, an overhaul of its operations and distribution...; Tags: Information Technology, PBS, Operational Cost, Programming, Development Tools, Processors, Servers, Software Development, Software/Web Development, Semiconductors, Hardware, Components; Case studies
Solution Provider Helps University Cut Operational Costs 30 Percent, Enhance Security: Relying on a legacy open-source IT infrastructure, the Universidad Autonoma de Occidente endured high administrative costs and lacked powerful e-mail and collaboration solutions for a growing faculty and student population. With the help of Microsoft Gold Certified Partner Intelecto Soluciones y Tecnologia, the university deployed a Microsoft-based infrastructure that has...; Tags: Security, Collaboration, Microsoft Corp., Operational Cost, Groupware, Enterprise Software, Software; Case studies

Additional Resources

Google trying to take privacy seriously: This week was a very interesting week as far as Google and privacy goes. First, a burglary the same on that affected CNET earlier last month was confirmed to have affected all Google employees hired before December 31, 2005. There's nothing Google could have done about it, but it's...; Tags: Google Inc., Privacy, Social Security, Security, Government, Garett Rogers; Blog posts 2008-07-05
Stolen: Google employees' personal data: Names, addresses, and Social Security numbers of pre-2006 staffers were taken from offices of Colt Express Outsourcing Services. Google has confirmed that personal data of U.S. employees hired prior to 2006 have been stolen in a recent burglary. Records kept at Colt Express Outsourcing Services, an external...; Tags: Google Inc., Social Security, Sales Channel, Operational Accounting, Financial Services, Government, Sales, Finance, ZDNet Australia, Privacy & data protection; News items 2008-07-03

Viacom vs YouTube exposes Google's data retention policy: Viacom vs YouTube exposes Google's data retention policyDon't trust GoogleGoogle has more information about more people, all over the world, than any government agency anywhere in the world. People worry about the Bush administration, but they should be worrying about Google.Power corrupts. Absolute power corrupts, absolutely.If you don't...; Tags: Absolute Power, Google Inc., Viacom Inc., YouTube Inc.; Discussion threads 2008-07-03
Say it ain't so AVG, say it ain't so: AVG LinkScanner = Badware?: Say it ain't so AVG, say it ain't so: AVG LinkScanner = Badware?AVG Freeware Ain't So Free After All...Man, am I shocked that AVG is doing this. Of course I don't use the product but have made recommendations in the past to folks who could not afford to purchase good...; Tags: Scanners, Web browsers, Spyware, adware & malware, Cyberthreats, Viruses and worms, Badware, server log, AVG, AVG LinkScanner; Discussion threads 2008-07-03
Apple caught neglecting iPhone security: Apple caught neglecting iPhone securityApple doesn't really care.I believe that Apple puts security of its products at the bottom of the list, with cool design at the top. All this stuff just proves me right, that sure they have a neat casing and a touch screen, but underneath it...; Tags: Apple Inc., Apple iPhone, security, iPhone security; Discussion threads 2008-07-03
Seven Tech ways to make America better this July 4: Seven Tech ways to make America better this July 4Drill Here. Drill Now. Pay Less.Get the environazi boot of our neck.Build more refineries.Reduce government regulations.Eliminate the Endangered Species Act.Build more dams for flood control.Build more highways to relieve traffic congestion.Relax nuclear power plant requirements to build more reactors.Your mindset is...; Tags: PRODUCTIVITY, Strategy, Telecom & Utilities, vision, computer; Discussion threads 2008-07-03
Helpdesks and productivity: Helpdesks and productivityGood start, and then...You lost it.1980 CalledThey want their mainframes back. :DWhy don't you explain your present value...calculation. Do you even know what present value means? What time period are we talking?Huh?You imply that on a Sun Ray platform the only problems are the applications or how they...; Tags: Call centers, help desk, Sun Microsystems Inc., Sun Ray, PC; Discussion threads 2008-07-03
Hyperic CloudStatus: Back in May, I posted my take on Cloud computing. Since that time, I've spoken to quite a number of suppliers who are focused on supporting cloud computing, managing cloud computing, and even using cloud computing as a way to provide either a desktop or a server experience without the...; Tags: Performance, Service, Tool, CloudStatus, Hyperic HQ, Cloud Computing, Productivity, Performance Management, Human Resources, Workforce Management, Dan Kusnetzky; Blog posts 2008-07-03
News to know: Searching Silverlight; IE 8; Dell; Google vs. YouTube: Notable headlines: Mary Jo Foley: Microsoft: Silverlight content searchable, too Ryan Stewart: Brian Goldfarb talks about Silverlight 2 and Deep Zoom with Michael Cot LineRider releases a Silverlight 2 version Microsoft steps up self-policing of its OSI-approved source licenses ...; Tags: Apple iPhone, Security, Google Inc., Dell Computer Corp., Microsoft Silverlight, Mobile, YouTube Inc., Microsoft Internet Explorer, Microsoft Corp., Linux, UNIX, Keyboards, Operating Systems, Advertising & Promotion, Open Source, Software, Hardware, Peripherals, Marketing, Larry Dignan; Blog posts 2008-07-03
AreaBluetooth Proximity Marketing Light (exe): AreaBluetooth is an innovative and intuitive software application of Bluetooth Wireless Technology, it can send multimedia messages to most mobile phones in the neighbourhood without any cost. Our software can be installed in any Laptop or PC equipped with an integrated bluetooth or USB Bluetooth Adapter. AreaBluetooth can deliver content...; Tags: Software, Multimedia, Marketing, Defcon Solutions, AreaBluetooth, Bluetooth, Tools & Techniques, Wi-Fi, Wireless, Management; Software downloads 2008-07-03
Notebook SSDs REDUCE battery life at 50x the cost: Notebook SSDs REDUCE battery life at 50x the costYou make sense... I don't usually like your blogs, but you've stumbled into a real gem here.I personally use a laptop with a traditional drive, and store my user data on a 16G SD card. Best of both worlds apparently: my data...; Tags: Engineering, Notebooks, battery, RPM, Wattage, notebook; Discussion threads 2008-07-02
Notebook SSDs REDUCE battery life at 50x the cost: Tom's Hardware is reporting test results that show that costly notebook flash drives actually use MORE power than hard drives - shrinking battery life by up to an hour. How could this be? The test Testing 4 SSDs against a 7200 RPM 2.5" drive on a...; Tags: Disk, Battery, USB Flash Drive, Tom, Notebooks, Engineering, Flash Memory, Hardware, Notebooks & Tablets, Robin Harris; Blog posts 2008-07-02
Calling all auto engineers: this is an emergency: Calling all auto engineers: this is an emergencyThere are no engineersTheir parents made sure they went into business and got MBAs due to the wonders of globalization!Too many chiefs, not enough indians.-MWhy not just drill for more oil?I think it is simply amazing how everyone in Congress is standing around...; Tags: Food & Beverage, Total Cost, food; Discussion threads 2008-07-02
Calling all auto engineers: this is an emergency: They're even talking about it on the radio now--can Detroit automakers survive? If you listened to this show on NPR the future of Chrysler is south of bleak. Ford and GM may just be bigger and have more blood to lose. The local Detroit paper's headline: auto sales...; Tags: Fuel Cell, Car, Automobile Company, Plug-in, Fuel Cells, Manufacturing, Emerging Technologies, Harry Fuller; Blog posts 2008-07-02
Dishing It Out: There may soon be just one satellite radio company. Now, the stars seem to be aligning for there to be just one satellite TV company, as well. First, in radio. The FCC is close to making a decision that will let Sirius Satellite Radio Inc acquire arch-rival...; Tags: AT&T Corp., DirecTV, Satellite, Satellite Television, Liberty Media Corp., John Malone, TVs, Tv & Home Theater, Satellite TV, Network Technology, Personal Technology, Home Entertainment, Consumer Electronics, Networking, Tom Steinert-Threlkeld; Blog posts 2008-07-02
Microsoft Equipt: good deal, lousy name: Microsoft Equipt: good deal, lousy nameJust what is "Equipt"?This name certainly does not contain any hint as to why someone would want it. Product names should be at least somewhat related to the purpose of the product.I also dont like software subscriptions. It seems that they are simply another way...; Tags: Microsoft Equipt, Microsoft Corp., lousy name, good deal, Microsoft Office; Discussion threads 2008-07-02
What is the best method for picking up an iPhone 3G on July 11th?: What is the best method for picking up an iPhone 3G on July 11th?Going EarlyI have a pretty decent sized AT&T Wireless store a quick walk down the street from my place. I'm guessing since it isn't in the busier parts of town it won't have a ton of traffic...; Tags: Cellular phones, WIRELESS, 3G, Apple iPhone, iPhone 3G; Discussion threads 2008-07-02