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- News to know: Dell; Word; Firefox; iPhone China; Snow Leopard
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Larry Dignan: Dell continues to bet on 2010 enterprise refresh cycle; Confirms working with China Mobile Sam Diaz: "Inadvertent...
- Tags: Apple iPhone, Larry Dignan, Dell Computer Corp., Mozilla Firefox, Microsoft Word, Dana Blankenhorn, Andrew Nusca, Sam Diaz, E-books, Microsoft Windows 7, Web Browsers, Apple Mac OS, Personal Technology, Internet, Operating Systems, Software
- Blog posts 2009-08-28
- Strategic Thinking before Operational Actions: The Enterprise 2.0 Tool Cargo Cult Problem
- Three posts about 'failure' in the 'Enterprise 2.0' space in the last few days from Sameer Patel ('Five ways to avoid Enterprise 2.0 failure' guest blogging on Michael Krigmans' 'IT Failure blog here on ZD Net), Dion Hinchcliffe (14 Reasons Why Enterprise 2.0 Projects Fail) and now Dennis Howlett (Enterprise...
- Tags: Enterprise 2.0, Strategic Thinking, Dennis, Morten Hansen, Morten, Superstructure, Oliver Marks
- Blog posts 2009-08-27
- When Consultancies Feel the Pain of Recession
- Phil Fersht, an AMR analyst and blogger, wrote yesterday about the bad year that major outsourcing consultancy TPI is having. He went further and checked with other consultancies about how they are doing. In short, he found that some firms were doing more outsourcing consulting and some less. But, he...
- Tags: Recession, Consultancy, Phil Fersht, Managed Hosting, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Brian Sommer
- Blog posts 2009-08-13
- Enterprise Irregulars Join Social CRM Fray
- I'd say that the headline is a bit of an understatement or maybe even a misstatement by me.  Let me tell you why. If your life preference is to cower under bedcovers, then you might not have heard of the Enterprise Irregulars EI.   They are a group of iconoclastic, often...
- Tags: Blog, Customer, CRM, Ross, Customer Insight, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales, Paul Greenberg
- Blog posts 2009-08-12
- A CIO's take on the home PC support dilemma
- This is a guest post by TechRepublic's Scott Lowe, CIO of Westminster College in Fulton, Missouri. You can find more posts like this in TechRepublic's IT Leadership blog. This week, Bill Detwiler posed the following question in a poll: Should corporate help desks support home PCs? The responses...
- Tags: Home PC, Employee, PC, Computer, Productivity, Help Desk, It Operations, Larry Dignan
- Blog posts 2009-07-16
- Green IT tips for small businesses: Analysys moves data center offsite for big power savings
- Many of us who write about green technology issues often get dinged for focusing just on case studies that involve BIG companies. So, here's some information about a much more modestly sized company in Baltimore that was able to get greener AND save a bunch of money on its power...
- Tags: Analysys, Data Center, Green IT, Small Business, Data Centers, Servers, Storage, Hardware, Data Management, Heather Clancy
- Blog posts 2009-07-03
- Business Intelligence: A Strategic Imperative in the Current Healthcare Economy
- In today's climate, healthcare providers face increased economic, regulatory and competitive pressures, all of which threaten to reduce revenue and squeeze already decreasing margins. Rising bad debt costs due to the uninsured, increased government scrutiny and a rise in hospital consumerism are forcing hospitals to improve clinical, financial and operational...
- Tags: Business Intelligence, Hospital, Financial, Health Care, MedeAnalytics, Healthcare, Vertical Industries, Benefits, Financial Accounting, Human Resources, Finance
- White papers 2009-07-01
- HP unveils financial planning and analysis solutions designed to both optimize and modernize IT operations
- LAS VEGAS -- Hewlett-Packard HP today unveiled its new HP Financial Planning and Analysis (FP&A) solutions, aimed at recession-beleaguered IT executives who need to cut costs, prepare for a service-based future, and run their departments like a business -- all at the same time. FP&A is part...
- Tags: Financial Planning, Hewlett-Packard Co., Financial, Information Technology, Analysis, FP&A, Business Leader, Strategy, Management, Dana Gardner
- Blog posts 2009-06-16
- Fixing Motorola's mess: kick that smartphone strategy into high gear
- Motorola's first quarter loss may have been smaller than Wall Street had expected, but that's nothing to celebrate about. The handset business continues to be a drag on the whole company and efforts to turn it around so far haven't been all that impressive. Oh sure, executives...
- Tags: Strategy, Mobile, Smart Phone, Handset, Motorola Inc., Handset Business, Android, Smart Phones, Cellular Phones, Handhelds, Consumer Electronics, Personal Technology, Hardware, Sam Diaz
- Blog posts 2009-04-30
- Uptime Institute (re)urges data center managers to rethink TCO equations
- What, exactly, do you and your procurement department use to calculate the cost of running a server? Chances are you've gone beyond the hardware pricetag to figure in all the service, software and maintenance costs. But does your math include the facilities capital and operational expenditures that surround that box?...
- Tags: Data Center, Server, Uptime, TCO, Chances, Uptime Institute, Data Centers, Storage, Hardware, Data Management, Heather Clancy
- Blog posts 2009-04-17
- Driving Management Excellence for SAP Customers With Oracle Enterprise Performance Management
- More than 4,000 companies that use SAP to run their business also rely on Oracle's Enterprise Performance Management EPM system to manage their business. This occurs because Oracle's EPM system is the only solution for business intelligence and performance management that is complete, open, and integrated. Oracle's approach to EPM...
- Tags: Enterprise Performance Management, Oracle Corp., SAP AG, Management Excellence, EPM, Business Intelligence, Performance Management, Enterprise Software, Software, Data Management, Human Resources, Workforce Management
- White papers 2009-03-01
- Nortel to cut 3,200 more employees
- Nortel today announced that it intends to reduce its workforce by an additional 3,200 positions worldwide over the next several months, almost doubling the total number of laid off employees after 1,800 workers were cut earlier this year.r"There is nothing more difficult than notifying employees, and Nortel is extremely conscious...
- Tags: Compensation, Employee, Performance, Nortel Networks Corp., Equity, Benefits, Performance Management, Investment, Financial Services, Human Resources, Workforce Management, Finance, Andrew Nusca
- Blog posts 2009-02-25
- Nortel files for bankruptcy: What you need to know
- Nortel files for bankruptcy: What you need to knowa load of bull[i]I am confident that the actions we're announcing today will be the fastest, most effective means to translate our improved operational efficiency, double-digit productivity, focused R&D and technology leadership into long-term success. I want to reaffirm Nortel's dedication to...
- Tags: Litigation, Personal finance, Routers & switches, NETWORKING, Workforce management, Nortel Networks Corp., bankruptcy
- Discussion threads 2009-01-14
- Nortel files for bankruptcy: What you need to know
- Nortel has officially filed for bankruptcy in a bid to be on "sound financial footing once and for all." In a statement, Nortel detailed its bankruptcy filing. And while it's unlikely that Nortel will garner new customers it has a lot of existing ones that may be...
- Tags: Nortel Networks Corp., Bankruptcy, Upshot, Litigation, Business Operations, Larry Dignan
- Blog posts 2009-01-14
- Service firms to struggle in 2009
- Big and Small, Local or International - Operational Excellence a Global Mandate The big news this weekend was that U.S. manufacturing had plunged in December to the lowest level since 1980 and that new factory orders fell to a 60 year low. The outlook outside the U.S....
- Tags: India, Service Firm, Benefits, Operational Accounting, Human Resources, Finance, Brian Sommer
- Blog posts 2009-01-05
- CRM 2009 Forecast - Part 2 - Sticking My Hands Out To Be Slapped
- Last week at this time I was throwing my neck out there forecasting some of CRM's moves in 2009 - and no one chopped it off, thank goodness. So, now, in the same spirit, I'm going to do part 2 of three and stick my hands out to be slapped...
- Tags: Salesforce.com Inc., Software-as-a-service, PaaS, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Software As A Service (SaaS), Cloud Computing, Enterprise Software, Marketing, Software, Emerging Technologies, Paul Greenberg
- Blog posts 2008-12-04
- CRM 2.0 = The Conversation - But First....The Intro
- This is my first post for ZDNET. I'm back from a 10 day cruise to the Caribbean - had a great time - came back to the economy worse than what I left - though gas prices are great - and I'm feeling relaxed anyway - so I thought it...
- Tags: Strategy, Community, Customer, CRM, CRM 2.0, Social Customer Thing, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2008-11-18
- Maritz: VMware's Virtual DataCenter OS, VMware View is better next gen operating system than Windows and Hyper-V
- In a direct stab at his old employer, VMware CEO Paul Maritz launched today the next generation OS: the virtual datacenter operating system from VMware. Forget about Windows Server 2008 Hyper-V. VMware's future 'Virtual Datacenter OS' is a set of services that will allow customers to "pool...
- Tags: Data Center, Operating System, Microsoft Windows, VMware Inc., Data Centers, Operating Systems, Storage, Hardware, Data Management, Software, Paula Rooney
- Blog posts 2008-09-16
- Google Chrome vulnerabilities starting to pile up
- Google Chrome vulnerabilities starting to pile upGoogle Chrome vulnerabilities starting to pile upFile this in the "No Surprise" category. The shoddy programming at Google which has been reflected on many of their applications and services should come as no surprise to anyone on Chrome. Google is trying to live...
- Tags: SECURITY, Google Chrome vulnerability, Google Inc., Google Chrome, vulnerability, Chrome, programming
- Discussion threads 2008-09-05
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