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The open source business process: Open source is more than Linux, more than software. It is at heart a business process. You let people see what you’re doing. You use open APIs. You link to as many other business models as possible. This was seen in full last week, as Macromind founder Marc Canter (right,...; Tags: open source business process, open source; Blog posts 2005-07-24

Additional Resources

Twelve best practices for online customer communities: One of the more significant Web 2.0 trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online. Far from the cynical marketing ploy that it...; Tags: Community, Best Practice, Customer Community, Deloitte, Community Management, Marketing Research, Social Networking, Marketing, Online Communications, Advertising & Promotion, Dion Hinchcliffe; Blog posts 2008-07-25
21 months later, Vista is still more secure than XP: Last October, roughly one year after the release to manufacturing of Windows Vista, I did a comparison of how well Windows Vista was living up to its promise of being more secure than its predecessor, Windows XP. My data source was the Microsoft Security Bulletin Search page, where I tallied...; Tags: Security, Microsoft Windows Vista, Microsoft Windows Vista (Longhorn), Microsoft Windows XP, Microsoft Windows, Operating Systems, Software, Ed Bott; Blog posts 2008-07-25
50% of all Internet users will make online purchases in 2008: China’s online population is forecast to grow from 275 mln users in 2008 to 375 mln users in 2012, according to IDC. Nearly half of all Internet users will make online purchases in 2008. By 2012, there will be more than 1 bln online buyers worldwide making business to consumer...; Tags: Internet User, B2C, Internet, B2B, E-business/E-Commerce, NB; Blog posts 2008-07-25
What paper trail?: I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....; Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy; Blog posts 2008-07-25

Talent development: Earlier this week I attended Fortune magazine's Brainstorm Tech conference which "aims to sharpen the thinking of the very well heeled attendees about the escalating impact of tech-driven change for all business and global society". There was a terrific menu of topics on offer:...; Tags: Talent, Collaboration, CEO, HCL, Workforce Management, Human Resources, Oliver Marks; Blog posts 2008-07-25
Microsoft joins 'patch DNS now' chant; Apple patch missing: On the heels of the release of weaponized exploit code for the DNS cache poisoning vulnerability, Microsoft has joined the chorus of security pros pleading with DNS server providers to immediately apply patches to protect users from malicious attacks. The Redmond, Wash. security...; Tags: Apple Macintosh, DNS, Vulnerability, Apple Inc., Exploit Code, Microsoft Corp., Attack, Dan Kaminsky, Domain Names, Apple Mac OS X, Networking, Security, Internet, Operating Systems, Software, Apple Mac OS, Ryan Naraine; Blog posts 2008-07-25
Mystery solved: Apple's new product is iTablet (updated): Previously I speculated about the mysterious "product transition" that Apple's Peter Oppenheimer CFO mentioned no less than seven times in the Q3 2008 Earnings conference call with analysts. Some of his quotes from the call: We are working to develop new products that contains technologies...; Tags: Apple Inc., Tablets, Notebooks, Hardware, Notebooks & Tablets, Jason D. O\'Grady; Blog posts 2008-07-25
Rumor Mill: iPhone to get copy, paste and better navi in firmware 2.1: The most exciting thing around the watercooler today is the rumor that Apple has seeded iPhone firmware 2.1 to developers. MacNN sources tell them that they've found references to cut, copy and paste in the Localizable.strings entry under English.lproj. Woot! According to the story the...; Tags: Apple iPhone, Radio, Apple Inc., Firmware, Advertising & Promotion, Marketing, Jason D. O\'Grady; Blog posts 2008-07-25
A Friday Active Directory puzzler: We just purchased a new server for our district's central office. Nothing super-special, just a Windows Server 2003 for compatibility with a payroll and HRM application install with lots of storage and a moderately speedy quad-core Xeon. The existing server is out of space, out of resources, recently...; Tags: Domain, User Profile, Servers, Hardware, Christopher Dawson; Blog posts 2008-07-25
How OpenDNS, PowerDNS and MaraDNS remained unaffected by the DNS cache poisoning vulnerability: The short answer is being paranoid about tackling a known vulnerability. It's 2001, and Daniel J. Bernstein DJB, author of the then popular djbdns security-aware DNS implementation, is applying basic math principles to raise awareness on what's to turn into the "sky is falling" critical Internet vulnerability in 2008, in...; Tags: DNS, Vulnerability, Anomaly, Attack, OpenDNS, MaraDNS, NSS, Domain Names, Networking, Internet, Dancho Danchev; Blog posts 2008-07-25
Offshore outsourcers likely to beef up security following Bangalore blasts: A series of bombs have exploded in Bangalore and companies that have technology operations in India are likely to need increased security precautions following what appears to be a terrorist attack. According to various reports from Reuters and Rediff.com, nine bomb blasts have rattled Bangalore, which hosts...; Tags: India, Bangalore, Rediff.com India Ltd., Sacchin Uppal, Outsourcing, Business Security, Security, It Operations, Business Operations, Outsourcing & Subcontracting, Larry Dignan; Blog posts 2008-07-25
Gateway stops selling PCs direct: Gateway, one of the early PC makers that sold their wares direct, said Friday it will sell its systems completely through channel partners and retailers. The company, now a part of Acer, said shifting to a channel-based distribution model will simplify its business and cut costs. ...; Tags: Gateway Inc., PC, Acer Inc., Retail, Larry Dignan; Blog posts 2008-07-25
'Branded community' leads to trademark morass: After publishing a guest blog on enterprise communities, I received what appeared to be a cross between a sales pitch and cease-and-desist email from a branding business. How is this approach good branding? by Jennifer Leggio; Tags: Community, Branding, Marketing, Jennifer Leggio; Blog posts 2008-07-25
Microsoft may need an IBM moment of clarity: Microsoft's financial analyst meeting was a tale of a technology conglomerate: You heard a lot about search, a decent bit about the enterprise and all sorts of projects in between. But amid all the coverage--see Mary Jo's laundry list of stories--I can't help but wonder if Microsoft's...; Tags: Steve Ballmer, Microsoft Corp., Enterprise, IBM Corp., Game Players, Virtualization, Tools & Techniques, Enterprise Software, Consumer Electronics, Personal Technology, Hardware, Management, Software, Larry Dignan; Blog posts 2008-07-25
Open Office sweeps Sourceforge awards: The big winner? Open Office. It swept the awards for top project, top enterprise project, and top project in education. by Dana Blankenhorn; Tags: SourceForge, Microsoft Corp., OpenOffice, Open Source, Office Suites, Software, Dana Blankenhorn; Blog posts 2008-07-25
Is there an open source jobs boom?: The bottom line is things are about as bad in programming as in anything else. But if you know open source you have a cost-cutting story to tell, and that might keep you employed a bit longer than your Microsoft-loving buddy. by Dana Blankenhorn; Tags: Job, Open Source, Dana Blankenhorn; Blog posts 2008-07-25
Click fraud in 2nd quarter of 2008 more sophisticated, botnets to blame: Whereas the overall click fraud rate isn't increasing, it's not decreasing either, remaining flat for the first two quarters of 2008, according to data gathered from the Click Fraud Network, consisting of more than 4,000 online advertisers and agencies. Click Forensics report for the second quarter of 2008, indicates that...; Tags: Click Fraud, RK West, Dancho Danchev; Blog posts 2008-07-25
Netflix ups outlook; Customer acquisition costs fall: Netflix said Friday it ended the second quarter with more than 8.4 million subscribers, up 25 percent from a year ago, and spent less money acquiring those customers. Those two factors added up to better than expected quarterly results and an improved outlook. The company has been...; Tags: NetFlix Inc., Acquisition, Earnings, Financial Accounting, Mergers & Acquisitions, Finance, Investment, Larry Dignan; Blog posts 2008-07-25
10 essential gadgets for students: I chose these from personal experience, but also from asking many friends from around the world who are involved in technology and study at the same time. Some gadgets come with a recommendation, whereas others don't; things like laptops and cell phones can't be selected for everybody, it'd be ridiculous...; Tags: Headphone, Phone, Cell Phone, Laptop Computer, Lecture, Notebooks, Telecom & Utilities, Hardware, Notebooks & Tablets, Zack Whittaker; Blog posts 2008-07-25