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NetSuite Case Study: Opal Telecom: Opal Telecom provides wireline and wireless telecommunications services on the wholesale and business market to a wide range of customers in the United Kingdom. Opal needed to modernise its order management, prospecting, and help desk functions, and create an overall unified corporate workflow. Opal Telecom turned to NetSuite to bring...; Tags: NetSuite Inc., Opal Telecom, Help Desk, Call Centers, Sales Strategy, It Operations, Sales; Case studies

How OpenDNS, PowerDNS and MaraDNS remained unaffected by the DNS cache poisoning vulnerability: The short answer is being paranoid about tackling a known vulnerability. It's 2001, and Daniel J. Bernstein DJB, author of the then popular djbdns security-aware DNS implementation, is applying basic math principles to raise awareness on what's to turn into the "sky is falling" critical Internet vulnerability in 2008, in...; Tags: DNS, Vulnerability, Anomaly, Attack, OpenDNS, MaraDNS, NSS, Domain Names, Networking, Internet, Dancho Danchev; Blog posts 2008-07-25
NetSuite, integration and the local loop: NetSuite came to London this week to launch its 2007 edition. Choosing to launch the product outside of the US was a neat way of emphasizing the newly extended language support and other globalization features of the new release. Perhaps, who knows, it was also a convenient way of sidestepping...; Tags: NetSuite, Integration, Customer experience, CRM; Blog posts 2007-06-22

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