onq

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Hilton Hotels CIO: Tim Harvey - Transcript

Dan Farber: Tim, thanks for joining me. Tim Harvey: Thank you Dan for having me. Dan Farber: Now Hilton is a very large-scale operation, 3000 hotels, 500,000 rooms, across 80 countries. How do you manage deploying technology across such a diverse set of...

Tags: Hotel, Customer, Hilton Hotels Corp., OnQ, Internet, Data Centers, Wireless, Storage, Hardware, Data Management, ZDNet Editor

Blog posts 2007-05-01

Additional Resources

What CIOs really want

My Between the Lines partner Larry Dignan attended Hewlett-Packard's analyst meeting in New York today where CEO Mark Hurd stated the obvious--all CIOs want to cut costs and simplify. It's an oversimplification, but Hurd excels at reducing problems to their bare essentials, with all the metrics needed to make...

Tags: CIO, Technology, RFID, Web 2.0, Strategy, Wireless, Security, Biometrics, Internet, Management, Dan Farber

Blog posts 2007-12-11

Short Clip: Hilton targets customer preferences with OnQ

CIO Tim Harvey, talks about the hotel conglomerate's innovative business intelligence solution OnQ. by ZDNet Editor

Tags: Hilton Hotels Corp., Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management, ZDNet Editor

Blog posts 2007-05-02

Hilton Hotels CIO: Tim Harvey

In a CIO sessions interview, Tim Harvey, CIO of Hilton Hotels, talks about the company's business intelligence software OnQ and his vision for the hotel of the future, including online check-ins, self service kiosks and personalized RFID cards. by ZDNet Editor

Tags: CIO, Hilton Hotels Corp., RFID, Wireless, Security, Biometrics, ZDNet Editor

Blog posts 2007-05-01

Hilton Sets the Table for Increases in Catering Revenue With New Database Solution

Hilton Hotels needed to develop a forecasting system to improve its business analysis process by establishing more accurate pricing and financial planning. It first created its OnQ Forecast Management System built using Microsoft SQL Server 2000 to help forecast guestroom business. However, Hilton Hotels decided to expand the system's functionality...

Tags: Revenue, Database, Hilton Hotels Corp., Microsoft Corp., Forecasting, Sales Force Management, Pricing, Sales, Marketing

Case studies