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- Twelve best practices for online customer communities
- One of the more significant Web 2.0 trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online. Far from the cynical marketing ploy that it...
- Tags: Community, Best Practice, Customer Community, Deloitte, Community Management, Marketing Research, Social Networking, Marketing, Online Communications, Advertising & Promotion, Dion Hinchcliffe
- Blog posts 2008-07-25
- Software makers may sue eBay
- Tired of being "stiff-armed" by eBay, the Software and Information Industry Association is signaling its ready to sue over pirated software sales on the dominant online auction site, PC World reports. SIIA has offered eBay several suggestions for stemming the sale of pirated software on...
- Tags: Software, Software Information Industry Association, eBay Inc., Tiffany, Tools & Techniques, Piracy, Sales Strategy, Management, Business Operations, Corporate Law, Sales, Richard Koman
- Blog posts 2008-07-25
- What paper trail?
- I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....
- Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy
- Blog posts 2008-07-25
- Talent development
- Earlier this week I attended Fortune magazine's Brainstorm Tech conference which "aims to sharpen the thinking of the very well heeled attendees about the escalating impact of tech-driven change for all business and global society". There was a terrific menu of topics on offer:...
- Tags: Talent, Collaboration, CEO, HCL, Workforce Management, Human Resources, Oliver Marks
- Blog posts 2008-07-25
- Microsoft joins 'patch DNS now' chant; Apple patch missing
- On the heels of the release of weaponized exploit code for the DNS cache poisoning vulnerability, Microsoft has joined the chorus of security pros pleading with DNS server providers to immediately apply patches to protect users from malicious attacks. The Redmond, Wash. security...
- Tags: Apple Macintosh, DNS, Vulnerability, Apple Inc., Exploit Code, Microsoft Corp., Attack, Dan Kaminsky, Domain Names, Apple Mac OS X, Networking, Security, Internet, Operating Systems, Software, Apple Mac OS, Ryan Naraine
- Blog posts 2008-07-25
- GMail adds "https:"-only connections but still not by default
- Google has added a new "Browser Connection" feature to GMail to allow users to force e-mail sessions to always use the more secure "https:" protocol but, strangely, this is not turned on by default. In the Settings tab, at the very bottom, GMail users can now select...
- Tags: Google Inc., Google Gmail, HTTP, E-mail Providers, Cloud Computing, Internet, Ryan Naraine
- Blog posts 2008-07-25
- Pepsi Bottling makes big green tech recycling commitment
- Mammoth beverage manufacturer Pepsi Bottling is turning to Redemtech to develop a strategy in the United States and Canada for handling its e-waste, either through recycling or reuse. Under the deal, Redemtech has been tasked with the following: - Dispose of electronic assets. For perspective,...
- Tags: Green Technology, PepsiCo, E-waste, Heather Clancy
- Blog posts 2008-07-25
- How OpenDNS, PowerDNS and MaraDNS remained unaffected by the DNS cache poisoning vulnerability
- The short answer is being paranoid about tackling a known vulnerability. It's 2001, and Daniel J. Bernstein DJB, author of the then popular djbdns security-aware DNS implementation, is applying basic math principles to raise awareness on what's to turn into the "sky is falling" critical Internet vulnerability in 2008, in...
- Tags: DNS, Vulnerability, Anomaly, Attack, OpenDNS, MaraDNS, NSS, Domain Names, Networking, Internet, Dancho Danchev
- Blog posts 2008-07-25
- Offshore outsourcers likely to beef up security following Bangalore blasts
- A series of bombs have exploded in Bangalore and companies that have technology operations in India are likely to need increased security precautions following what appears to be a terrorist attack. According to various reports from Reuters and Rediff.com, nine bomb blasts have rattled Bangalore, which hosts...
- Tags: India, Bangalore, Rediff.com India Ltd., Sacchin Uppal, Outsourcing, Business Security, Security, It Operations, Business Operations, Outsourcing & Subcontracting, Larry Dignan
- Blog posts 2008-07-25
- Gateway stops selling PCs direct
- Gateway, one of the early PC makers that sold their wares direct, said Friday it will sell its systems completely through channel partners and retailers. The company, now a part of Acer, said shifting to a channel-based distribution model will simplify its business and cut costs. ...
- Tags: Gateway Inc., PC, Acer Inc., Retail, Larry Dignan
- Blog posts 2008-07-25
- Microsoft may need an IBM moment of clarity
- Microsoft's financial analyst meeting was a tale of a technology conglomerate: You heard a lot about search, a decent bit about the enterprise and all sorts of projects in between. But amid all the coverage--see Mary Jo's laundry list of stories--I can't help but wonder if Microsoft's...
- Tags: Steve Ballmer, Microsoft Corp., Enterprise, IBM Corp., Game Players, Virtualization, Tools & Techniques, Enterprise Software, Consumer Electronics, Personal Technology, Hardware, Management, Software, Larry Dignan
- Blog posts 2008-07-25
- Scrabble-Scrabulous standoff spells L-A-W-S-U-I-T
- Hasbro said it has filed suit in the Southern District of New York against Rajat Agarwalla, Jayant Agarwalla, and RJ Softwares, better known as the creators of the popular Facebook application Scrabulous. It was only a matter of time before the Scrabble-Scrabulous feud came to a head, and that...
- Tags: Facebook, Hasbro Inc., Games, Intellectual Property, Personal Technology, Research & Development, Business Operations, lawsuit, Scrabulous, Hasbro, Tom Magrino, GameSpot
- News items 2008-07-25
- AOL gussies up for potential sale, but who's buying?
- AOL is shutting down XDrive, AOL Pictures and other properties in a belt tightening move that may indicate the company is setting itself up to be sold. The larger question: Who will buy AOL from Time Warner? According to a memo posted by TechCrunch, AOL executive vice...
- Tags: America Online Inc., Portals, Business Structures, Litigation, Internet, Finance, Business Operations, Larry Dignan
- Blog posts 2008-07-25
- Click fraud in 2nd quarter of 2008 more sophisticated, botnets to blame
- Whereas the overall click fraud rate isn't increasing, it's not decreasing either, remaining flat for the first two quarters of 2008, according to data gathered from the Click Fraud Network, consisting of more than 4,000 online advertisers and agencies. Click Forensics report for the second quarter of 2008, indicates that...
- Tags: Click Fraud, RK West, Dancho Danchev
- Blog posts 2008-07-25
- Netflix ups outlook; Customer acquisition costs fall
- Netflix said Friday it ended the second quarter with more than 8.4 million subscribers, up 25 percent from a year ago, and spent less money acquiring those customers. Those two factors added up to better than expected quarterly results and an improved outlook. The company has been...
- Tags: NetFlix Inc., Acquisition, Earnings, Financial Accounting, Mergers & Acquisitions, Finance, Investment, Larry Dignan
- Blog posts 2008-07-25
- Gallery: Google's Knol takes on Wikipedia
- Google has unveiled its own "unit of knowledge" with a competitor to Wikipedia called Knol. Google's online encyclopedia promises to lend some credence by identifying the authors. by Andy Smith
- Tags: Google Inc., Google Knol, Wikipedia, Online Communications, Andy Smith, Google, Knol, wiki, encyclopedia
- Image galleries 2008-07-25
- If Xen and KVM are free, why do VMware and Microsoft get all of the press?
- Xen and KVM, like other virtualization tools, can be used as part of a comprehensive datacenter architecture. One of the most important value propositions offered by both of these tools is low initial cost (read "free"). Depending upon the implementation (Citrix, Red Hat, SUSE, Virtual Iron, Oracle, Sun, Qumranet, etc.)...
- Tags: Red Hat Inc., Xen, VMware Inc., Microsoft Corp., Tool, Comprehension, Productivity, Data Centers, Open Source, Storage, Hardware, Data Management, Dan Kusnetzky
- Blog posts 2008-07-25
- News to know: 'Spam king' dead; Microsoft's cloud; Dell;
- Notable headlines: Ryan Naraine: Escapee 'Spam King' dead in apparent murder-suicide CBS Denver Video: 'Spam King' Inmate Dies Along With Wife, Daughter Mary Jo Foley: Ozzie foreshadows 'Zurich,' Microsoft's elastic cloud Microsoft to get more 'Apple-like' in PC,...
- Tags: Larry Dignan
- Blog posts 2008-07-25
- Managing growth - a followup to yesterday's guest blog
- Managing growth - a followup to yesterday's guest blogBusiness vs making a living.I'm 100% behind the guy who just wants to do what he does, sells it for enough to make a living for his family and employees, and treats his customers as if they were more important than some...
- Tags: Financial accounting, Investment, guest blog
- Discussion threads 2008-07-24
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