online criticism

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Gagging patients from online criticism

Gagging patients from online criticismThe empowered patient's perspectiveStrictly speaking, I myself didn't call it repulsive – I quoted the founder of RateMDs.com, as reported in the AP article. I called it disempowering and "an almost comical attempt to hold back the tide." :–)Check out, in that post, what Clay...

Tags: patient, online criticism

Discussion threads 2009-03-04

Additional Resources

Print and online ad revenues plunge at New York Times Co.

Their losses will continue, and it's not because of a bad economyThe company said that there was some sign of an improving economy and that fourth quarter losses should be lower than in the most recent quarter.That's some good spin. However, their losses and that of the MSM started...

Tags: Customer relationship management (CRM), Advertising & Promotion, Sales force management, online advertising, New York Times Co., advertisement

Discussion threads 2009-10-23

Sex, geeks and Blackbox Republic

The first time you meet Sam Lawrence, ex-CMO of Jive Software you just know he's a specially talented marketing person. He's a creative which for geeks should be an immediate affinity thing. Today, he, along with co-founder April Donato came out of stealth mode with Blackbox...

Tags: Community, Oliver, Collaboration, Groupware, Investment, Enterprise Software, Software, Finance, Dennis Howlett

Blog posts 2009-07-14

Are we falling out of love with the Dell Adamo?

Next Friday marks the four-month anniversary of the proper debut of Dell's Adamo luxury ultraportable laptop, and it occurred to me recently that Dell hasn't done much since then to promote or reposition the ultra-premium notebook. What happened? ...

Tags: Apple MacBook Air, Dell Computer Corp., Dell Adamo, Laptop Computer, Notebooks, Hardware, Notebooks & Tablets, Andrew Nusca

Blog posts 2009-07-08

Building a vision for Government 2.0

Government 2.0 isn't waiting for a federal mandate. Earlier this week, the nation's first ever CIO, Vivek Kundra, urged the use of Web 2.0 approaches to address the needs of government and citizens at the Management of Change conference in Norfolk, Virginia. Kundra outlined several important areas where he...

Tags: Web, Citizen, Web 2.0, Vision, Vivek Kundra, Government, Vertical Industries, Dion Hinchcliffe

Blog posts 2009-06-03

The CEO's top five fears of social media

* Jennifer Leggio is on vacation Guest editorial by Yvonne Tocquigny I recently spent eight months speaking to more than 200 executives about digital marketing and social media. During that time, I realized that five fears cause social media paralysis for CEOs. ...

Tags: Marketing, Social Media, Yvonne Tocquigny, Yvonne, Jennifer Leggio

Blog posts 2009-05-28

Transforming customer relationships with social media

* Jennifer Leggio is on vacation Guest editorial by John Yaggie Social media technologies have the potential to disrupt the traditional ways companies build and manage relationships with their customers. Customer relationships built on trust and loyalty are central to a company's reputation and...

Tags: Customer, Jennifer Leggio, John Yaggie, Relationship, Social Media, Social Media Technology

Blog posts 2009-05-27

Three reasons companies fear social media â€" and why they shouldn’t

New Marketing Labs hosted the Inbound Marketing Summit here in the Bay Area last week. As I was unfortunately unable to attend, I asked my marketing-savvy friend Jane McMurry to provide a recap of her experience there. What she found is that despite all of the proven results and case...

Tags: Marketing, Social Media, Jane McMurry, Jennifer Leggio

Blog posts 2009-05-05

Typos: Acceptable or unacceptable behavior?

Typos: Acceptable or unacceptable behavior?Typos: Acceptable or unacceptable behavior?In an email I think typos are acceptable and most people wouldn't care. If its a business proposition or a resume then typos are not acceptable at all. But on twitter? That is the one place I would expect typos...

Tags: E-mail, PROFESSIONALISM, unacceptable behavior, Typos

Discussion threads 2009-04-30

Microsoft scores another hit against Apple

Microsoft scores another hit against Applesmall edit required...[i]The underlying message in both of these commercials is that Macs are for people with more sense than money and value style over function...[/i]shouldn't that be...[i]The underlying message in both of these commercials is that Macs are for people with more [b]money than...

Tags: Apple Inc., Microsoft Corp., advertisement

Discussion threads 2009-04-06

Outrageous Comcast customer agreement - Frank Eliason's reply

Outrageous Comcast customer agreement - Frank Eliason's replyRE: Comcast customer agreementI think that clearly the incentive for legal types is to write these sorts of customer agreements as broad as possible. clearly the new wording is far too broad but to say this shows some intention to take over or...

Tags: PRODUCTIVITY, customer agreement, Outrageous Comcast customer agreement, Frank Eliason, Outrageous Comcast, Comcast Corp.

Discussion threads 2009-04-04

News to know: Firefox patch; Windows 7; Facebook; RIM's app store

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Ryan Naraine: Mozilla plugs Firefox code execution holes Mary Jo Foley: Microsoft hedges its Windows 7 bets with new...

Tags: Facebook, Research In Motion Ltd., Mozilla Firefox, Microsoft Windows 7, Amazon.com Inc., Microsoft Corp., Matthew Miller, Sam Diaz, Amazon Kindle, Microsoft Windows, Web Browsers, Handhelds, Operating Systems, Software, Internet, Hardware, Larry Dignan

Blog posts 2009-03-05

Gagging patients from online criticism

A 9-year outfit called Medical Justice is pushing a gag order doctors can make patients sign which keeps them from criticizing the docs online. by Dana Blankenhorn

Tags: Patient, Doctor, Consumer Advocate, DrScore, Center For Peer Review Justice, Marketing Research, Web 2.0, Marketing, Internet, Dana Blankenhorn

Blog posts 2009-03-04

A tale of two faux pas: When transparency meets bad behavior

A tale of two faux pas: When transparency meets bad behaviorTwitter users seem to be less than perfectly attunedto social interaction in polite company anyway, so it doesn't really matter. I'm really surprised that anything this juvenile rises to the level of being further recounted.RE: A tale of two faux...

Tags: Twitter, bad behavior, tale, transparency, public relations

Discussion threads 2009-02-12

Windows Mobile vs. Android, which is the better OS to focus on in 2009?

Windows Mobile vs. Android, which is the better OS to focus on in 2009?I think its a fair comparison.I would not try to compare media capabilities however. That is always going to be a function of apps or third parties on any platform. They both are capable of playing the...

Tags: Operating systems, Handhelds, operating system, mobile, Microsoft Windows Mobile, Motorola Inc., Microsoft Windows, Mobile IE

Discussion threads 2009-02-03

Obama and Ed Tech

Today, we inaugurate the first president to ever own a BlackBerry, to ever have a Twitter account, and to ever use the Internet to build and win a grassroots campaign. Obviously, hopes are high among those of us in Ed Tech for a very different sort of presidency when...

Tags: Education, School, Computer, Productivity, Christopher Dawson

Blog posts 2009-01-19

Can I live in the Cloud for a week?

As we talk more about thin clients, netbooks, social networking and other devices in Ed Tech that really lend themselves to cloud-based computing, I have to ask myself, could I live in the Cloud? In the ideal little technically-savvy, netbook-driven world I'm concocting in my head, I'm certainly expecting...

Tags: Student, Teacher, Netbook, Food & Beverage, Productivity, Flash Memory, Manufacturing, Christopher Dawson

Blog posts 2009-01-11

An easy fix ignored

An easy fix ignoredWhich points out the other obvious flaw...Who identified these CA's as being trustworthy in the first place? No one. They are self-appointed holders of our trust.This was the major criticism of the certificate process in the first place, and the fact that they continue to...

Tags: Web browsers, SSL/TLS, Network security, Computer Associates International Inc., MD5, easy fix

Discussion threads 2008-12-30

Has Lessig 'softened' on net neutrality?

So this WSJ article not only mischaracterizes Google's edge server deals with ISPs but tries to smear Barack Obama's commitment to net neutrality in the process, charges Larry Lessig. The article claims Lessig has "softened" his position on neutrality and that he is a potential pick for...

Tags: Larry Lessig, Net Neutrality, Internet, Federal Government, Government, Richard Koman

Blog posts 2008-12-15

Whassup with Netbooks?

Whassup with Netbooks?netbook problemI completely agree that netbooks would be better off being marketed as a phone, with the option of a significant discount with an ISP contract. The problem netbooks have is that they are almost a single commodity. All of the big name producers use the exact same...

Tags: Engineering, Chipsets, Netbooks, Whassup, netbook, Intel Atom, battery

Discussion threads 2008-12-02