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- IP Telephony Serves as Backup System for Omron's East-West Call Centers, Critical for Maintenance Operations
- Omron Field Engineering wanted to roll out IP telephony and set up backup system at call centers in Tokyo and Osaka, to reinforce the disaster proof measures of those call centers, which receive calls for the maintenance and repair of mission critical financial and automated train station systems. Omron installed...
- Tags: Telephony, Call-center, Omron Corp., Backup, IP Telephony, IP, Backup System, Avaya Inc., Call Centers, Customer Relationship Management (CRM), VOIP, Telecommunications, It Operations, Enterprise Software, Software, Networking
- Case studies 2007-08-01
- With Salesforce, Omron Sales Reps Can Target Key Accounts More Effectively
- Omron Corporation, a global leader in automation components and systems, was using an ACT! Contact management system to track leads and contacts. However the database quickly collapsed under the volume of information. Searching to implement a full-featured CRM system without the hassle, risk and expense of conventional CRM software deployment,...
- Tags: Salesforce.com Inc., Omron Corp., Omron Canada, Marketing Research, Sales Force Management, Marketing, Sales
- Case studies
- Omron Streamlines Production Processes
- Established in 1994, Omron China Company Limited wanted to reduce inventory costs and resource wastage and simplify logistics management and ensure deadlines are met. The company wanted to streamline workflows to maximize speed and efficiency of production processes and ensure system flexibility and scalability to meet future business requirements. Omran...
- Tags: Oracle Corp., Omron Corp., Logistics, SCM, Supply Chain, Supply Chain Management (SCM), Enterprise Software, Business Operations, Software
- Case studies
Additional Resources
- Wall Street: MSFT should buy Yahoo, consider RIM
- A Wall Street investor has suggested that the stars may be aligned just right for Microsoft to make another run at Yahoo, this time for $22 per share. Investment fund Mithras Capital, which owns more than 1.9 million shares, or 0.14 percent, of Yahoo, said Microsoft has a window of...
- Tags: Research In Motion Ltd., Yahoo! Inc., Microsoft Corp., MSFT, Financial Accounting, Search, Advertising & Promotion, Handhelds, Finance, Marketing, Hardware, Sam Diaz
- Blog posts 2008-10-10
- RealDVD officially launches, so do lawsuits; Is it 'StealDVD'?
- Update: RealNetworks announced Tuesday that its RealDVD software, which allows you to rip and burn DVDs easily, officially launched. And the lawsuits weren't far behind. In a statement Techmeme, RealNetworks billed RealDVD as a "watershed" product. The software, which goes for $29.99 on sale, allows you to...
- Tags: Lawsuit, Movie, RealNetworks Inc., RealDVD, RealDVD Software, DVD, Consumer Electronics, Personal Technology, Home Entertainment, Larry Dignan
- Blog posts 2008-09-30
- Student Technology Day: your questions to the presenters
- I received an email this morning about the opportunity to participate in sending questions to the speakers at the Microsoft Student Technology Day tomorrow (that's Wednesday, for those who have yet to understand the Gregorian calendar). Whilst I'm not allowed to publish the number to text in your questions for...
- Tags: Speaker, Microsoft Corp., Question, Keyboards, Internet, Games, Hardware, Peripherals, Personal Technology, Zack Whittaker
- Blog posts 2008-09-30
- Norway to challenge closed iTunes model
- Norway's Consumer Ombudsman Bjoern Erik Thon announced that he's taking Apple Inc. to the government's Market Council to force the company to open its iTunes music store to digital players other than its own iPod. Currently, songs purchased and downloaded through iTunes are designed to work with Apple's market-leading...
- Tags: Apple iPod, Apple Inc., Apple iTunes, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Jason D. O\'Grady
- Blog posts 2008-09-29
- Run, don't walk, and pick up a REDFLY Mobile Companion for $199.95
- I wrote up my first thoughts of the Celio Corp REDFLY Mobile Companion back in March, then I bought my own in May and then the price dropped from US$499 to US$399.95 in August. Well, now you can pick this device up for only US$199.95 and IMHO that is a...
- Tags: Device, Price, Celio Corp., Microsoft Windows, Operating Systems, Handhelds, Advertising & Promotion, Software, Hardware, Marketing, Matthew Miller
- Blog posts 2008-09-25
- Battle of the bands: MySpace vs. iTunes
- MySpace, the world's largest social networking site, unveiled a long-expected joint venture with all four major music companies in a bid to compete with Apple's market-leading iTunes store. NEW YORK--News Corp's MySpace, the world's largest social networking site, on Wednesday unveiled a long-expected joint venture with all four major...
- Tags: Apple iTunes, MySpace, MySpace Music, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Reuters, music, iTurnes, downloads
- News items 2008-09-25
- Ford to run ad using film from Web contest
- Ford on Wednesday will run an ad featuring a short film that won an online competition, reflecting how companies are seeking to cut costs while boosting their brand awareness. LOS ANGELES--Ford on Wednesday will run an ad featuring a short film that won an online competition, reflecting how companies...
- Tags: Web, Advertisement, Brand, Ford Motor Co., Filmaka, Branding, Marketing, Reuters, Ford, autos, advertising
- News items 2008-09-24
- Vendors plan to extend scope of recycling resource site
- Confused about the dozen or so different state laws governing what to do with old computer and electronics products when you're done with them? You better be, as a whole bunch more of them kick in over the next two years. In any event, the Electronics Manufacturing Recycling Management Company...
- Tags: Electronics, Heather Clancy
- Blog posts 2008-09-23
- For first time, open source OK'd for UK schools
- The most amazing part of this news is that it's actually news. Just read the report from the Inquirer: OPEN SOURCE companies have been granted official permission to supply software to the UK public sector for the first time in British history. ...
- Tags: Software, School, Open-source Company, Open Source, Tools & Techniques, Management, Richard Koman
- Blog posts 2008-09-22
- Yahoo begins radical home page overhaul
- Yahoo is moving ahead with a radical redesign of its home page--the most heavily trafficked site on the Web--making changes that give users a personalized view of the wider Web. SUNNYVALE, California--Yahoo is moving ahead on Thursday with a radical redesign of its home page--the most heavily trafficked site...
- Tags: Yahoo! Inc., Site, Channel Management, Marketing, Reuters, Yahoo, home page, search, personalization
- News items 2008-09-19
- Celio Redfly - access virtualization using smartphones
- Celio Corp has a different take on how to offer mobile staff access to applications and data, one that is based upon making use of the power of Windows Mobile-based Smartphones. This way mobile staff members can access pocket office (Outlook, Word, Excel and Powerpoint) using a much larger screen...
- Tags: Device, Virtualization, Mobile, Smart Phone, Celio Corp., REDFLY Mobile Companion, Smart Phones, Cellular Phones, Handhelds, Keyboards, Advertising & Promotion, Consumer Electronics, Personal Technology, Hardware, Peripherals, Marketing, Dan Kusnetzky
- Blog posts 2008-09-19
- Mobile virtualization and remote access helps drive the adoption of the REDFLY device
- It has been a few months since I wrote about the Celio REDFLY Mobile Companion device, but I just wanted to let you know that Celio Corp continues to add support for more and more Windows Mobile devices, while also working with partners to enhance the end-user experience. I purchased...
- Tags: Microsoft Windows Mobile, Mobile, REDFLY, Advertising & Promotion, Microsoft Windows, Remote Access, Virtualization, Operating Systems, Handhelds, Marketing, Software, Hardware, Matthew Miller
- Blog posts 2008-09-17
- 2008 Mitsubishi Lancer Evolution MR
- Photo gallery:2008 Mitsubishi Lancer Evolution MREver since we saw the Mitsubishi Prototype-X at the 2007 Detroit auto show, the 2008 Mitsubishi Lancer Evolution has been at the top of our wish list. Well, near the top, right under the Nissan GT-R. Our desires for the car weren't diminished when we...
- Tags: Compaq Evo, car, Mitsubishi Corp., STI
- Product reviews 2008-09-16
- The "As close to $150 as you can get it" PC
- The "As close to $150 as you can get it" PCThe cost of the OS is the issueWhen I bought my current system, 5 years ago, it was cheaper to buy a prebuilt system then build it myself if I wanted Windows.If I had wanted Linux, then it would have...
- Tags: Desktops, Memory, Operating systems, PC, RAM, Microsoft Windows XP, operating system
- Discussion threads 2008-09-16
- Call off the dogs--authentication solution already in enterprise-class PCs
- The answer to many of our security problems could be found in chips that are used to store credentials and user certificates says Wave Systems CEO Steven Sprague. Commentary--While static passwords are still the most widely employed type of user authentication credential today, they are fast losing...
- Tags: Phone, Password, PC, PKI, Authentication, Humans, Desktops, Hardware, security, passwords, VPN, LAN, compliance, security chips, Steven K. Sprague, CEO, Wave Systems Corp., Special to ZDNet
- News items 2008-09-15
- 100Mbps. 2010. Over The Air. Don't Be Surprised.
- What if WiFi could square off or even beat WiMax or other approaches to broadband access to the Internet, over the air? If you listen to comments from Tom Rutledge, the chief operating officer of Cablevision Systems Corp., at the Merrill Lynch...
- Tags: Network, DOCSIS, Wireless LANs, Cable, Wi-Fi, Wireless, Broadband Internet, Telecommunications, Personal Technology, Tom Steinert-Threlkeld
- Blog posts 2008-09-11
- VMworld is bringing out the vendors
- Planning for an announcement is a challenging task. Large suppliers know that just about whatever they do will be picked up by the media and presented to the world. Smaller vendors have a much more difficult time getting heard. So, picking the right place and time for an announcement is...
- Tags: Supplier, Announcement, VMworld, Channel Management, Marketing, Dan Kusnetzky
- Blog posts 2008-09-05
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