office solutions company

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Office Solutions Company Deploys Mobility Solution to Engineers, Helping to Reduce Customer Response Times by More Than Half

With thousands of customers calling daily, IKON Office Solutions' call centre staff should have been focused on customer service operations. But with the company's 600 field engineers calling in regularly to pick up new jobs and pass on data, customers often had to wait for a response. IKON engaged Microsoft...

Tags: Job, Microsoft Office, Mobility, IKON Office Solutions, Microsoft Corp., Call Centre, Office Solutions Company, Recruitment & Selection, Human Resources, Workforce Management

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Does Chrome OS mean anything for schools?

Benefits of the ChromeOS approachOne of the features of HTML5, that commentors on other posts seem to forget, is that HTML5 web apps can be "installed" in app cache, for offline use (Google "HTML5 manifest").If web apps can be used offline AND made to perform like desktop apps, with web...

Tags: Operating systems, cloud computing, Desktops, NOW IT, HTML5, operating system, Chrome OS, Does Chrome OS, Chrome, Google Inc.

Discussion threads 2009-11-28

Can (and will) Microsoft keep Silverlight compatible across platforms?

The better question is WHEN will it be better for Microsoft to keep it compatible across platforms, and WHEN or under what conditions might it not be better for MS to NOT keep it compatible across platforms.In other works, it is NOT a question of IF, but, at WHAT TIMES...

Tags: Web browsers, Web site development, Operating systems, .NET, Microsoft Corp., Microsoft Silverlight, Microsoft Internet Explorer

Discussion threads 2009-11-24

Fawning over Chatter and how SAP missed its chance

What Salesforce did was pricing, not features...What I was talking about that most people missed wasn't the feature set. Of course that isn't new. Even Benioff pretty much admits he stole the idea from Facebook and Twitter.But at the Techcrunch Real Time Crunchup on Friday Benioff said Salesforce was working...

Tags: Pricing, Sales force management, Marketing research, Strategy, Chatter, SAP AG

Discussion threads 2009-11-23

Cloud Engines Pogoplug

Photo gallery:Cloud Engines PogoplugWouldn't it be nice to quickly access your data from anywhere without a complicated network setup? That's exactly what the Cloud Engines Pogoplug offers. Priced at $100, this tiny gadget turns any USB external storage devices--anything from a Seagate FreeAgent Go to a Western...

Tags: NETWORKING, Network technology, Pogoplug, network, home network

Product reviews 2009-11-10

Logitech Buys LifeSize. Now what about Polycom?

A few weeks after Cisco's Tandberg acquisition, peripheral manufacturer Logitech has announced that it was acquiring LifeSize for $405 million in cash. LifeSize provides high definition HD video communication solutions. The video acquistion positions Logitech with a comnplete range of video conferencing equipment. Last year, the company acquired...

Tags: Video Conferencing, Logitech, Video, Polycom Inc., Corporate Communications, Marketing, Dave Greenfield

Blog posts 2009-11-10

Open source be not proud

microsoft over java???hardly.Ellison should use GPL v3 for mysqland commit 1 billion dollars to it.This deal will sail through and everyone will be happy.It is a pyramid schemeFor a long time open source companies were only "profitable" because their perceived value.MySQL is a very good example of this. They sold...

Tags: Databases, open source, MySQL

Discussion threads 2009-11-10

Why I'm letting someone else run my Exchange 2010 server

Why ironic?Given that exchange is the de facto standard in business email/cal having their products working as perfectly as possible with exchange is a must. Not only that, they advertise this functionality. Did you expect it to fail miserably? Your expectations must have been low. Heh.It took yearsNative Exchange support...

Tags: Digital music, Digital media, E-mail servers, Groupware, Exchage, download page, Apple iTunes, IBM Corp., server

Discussion threads 2009-11-09

New York AG files antitrust charges against Intel; alleges bribery, coercion

Normally I'd say this is just another NY AG trying to run for higher officebut this seems to have legs. I hope Intel didn't do it - but if they did, they need to be repremanded.Great to see some justice against InhellI can hardly wait to see the M$...

Tags: Video cards, Corporate law, Intel Corp., Advanced Micro Devices Inc., antitrust, graphics

Discussion threads 2009-11-04

Google defines its focus in Apps in 2010

Chrostopher: the need for detailed formatting as we know it is going away.Actually, the detailed formatting is moving to making it look like you want on computer screens, NOT on paper, which is quite different.All of those baroque features for printing on 8.5x11 paper are looking more stupid every day.Interesting...

Tags: OpenOffice, Document management, Microsoft Office, Google Inc., Microsoft Corp.

Discussion threads 2009-11-02

Figuring the value of software

Phil Wainewright's discussion about the cost of running highly scalable SaaS applications like SuccessFactors comes at the right time. He says: Speaking in the opening keynote of SIIA OnDemand in San Jose this morning, SuccessFactors CEO Lars Dalgaard let slip a statistic that set several...

Tags: Software, Software-as-a-service, SuccessFactors Inc., SAP AG, Phil Wainewright, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Emerging Technologies, Dennis Howlett

Blog posts 2009-11-02

Why is Microsoft opening up its Outlook file format now?

On October 26, Microsoft officials announced they were planning to open up the Outlook Personal Folders .PST file format and making it freely and safely licensable. What no one has said so far is why is Microsoft doing this now and who will likely benefit from the move. ...

Tags: Antitrust, Microsoft Corp., File Format, PST, Microsoft Outlook, E-mail, Groupware, Microsoft Office, Corporate Law, Office Suites, Software, Online Communications, Enterprise Software, Business Operations, Mary Jo Foley

Blog posts 2009-10-27

The chief value of open source

Custom code solutions...It's great you can see the code, but for companies I disagree that is a "value".What SMB has the resources to comb through thousands of lines of code to assure reliability and security? Even if they do manage to find a bug, are they going to fork...

Tags: open source, software

Discussion threads 2009-10-26

Looking beyond Windows 7 and Office; Pondering the alternatives

No reason to look beyond Microsoft Windows 7 and Microsoft Office, its a complete solution out of the box for every business need. Pondering the alternatives will take all of 5 seconds before realizing the alternatives won't live up to what Microsoft has to offer.Preceding message brought to you...

Tags: OpenOffice, Microsoft Office, Microsoft Corp., Microsoft Windows 7, Microsoft Windows, Loverock Davidson

Discussion threads 2009-10-20

SharePoint 2010 Vegas First Impressions

Kirk J Koenigsbauer • Microsoft Trying to write a blogpost about the SharePoint 2010 announcements today here in Las Vegas is like trying to summarize Microsoft in a few paragraphs. SharePoint, the fastest growing product in the company's history, is also arguably the...

Tags: Microsoft SharePoint, Microsoft Corp., Collaboration, Groupware, Content Management, Enterprise Software, Software, Oliver Marks

Blog posts 2009-10-19

SharePoint: What's coming when with the 2010 release?

Maybe the POS will actually workMillions spent and 3 releases later and Sharepoint is still not working.It's JUNK, plain and simple.Maybe if you sayu that enough......it will eventually come true. As things stand, it's hard to imagine SharePoint on a more successful trajectory than it currently is.$1.3B and nothing...

Tags: Content management, Groupware, Collaboration, Enterprise software, Microsoft SharePoint, WSS 3.0

Discussion threads 2009-10-19

Stinks to be the CIO: The 2010 IT budget may spike to 2006 resource levels

wowOne would think with our new leader money wouldbe flowing with millions of new jobs all overthe place.Since millions have lost jobs since his automakertake overs and giving banks Billions if not trillionsof dollars that went no where.Now free healthcare for all, that is right free withno cost to anyone....

Tags: OPEN SOURCE, evil, reason business, Microsoft Corp., information technology, IT budget

Discussion threads 2009-10-19

What makes Microsoft's SharePoint tick?

Make a post explaining what SharePoint is...As you said, it is a complex product. I remember when Lotus Notes came out, it was difficult to pin it to a traditional category - what IS it? SharePoint may have some of the same issues of perception.What is SharePoint:There are 2 SharePoint?s,...

Tags: Content management, Groupware, Collaboration, Enterprise software, Microsoft Corp., Microsoft SharePoint

Discussion threads 2009-10-16

Survey: After Sidekick Failure Would You Buy Cloud Services?

NoNo I would not buy from them again, I don't need a scare of all my info being deleted.http://gizmoelectronics.blogspot.com/http://www.stophighcosts.comI will never trust the cloud.I will use the cloud but not if it means I have to forgo a local copy and not if the data is private. I like Office...

Tags: Marketing research, mushroom cloud, SideKick, Buy Cloud Services, survey

Discussion threads 2009-10-15

Intelligent Office Increases IT Efficiencies With Help of Small Business Server 2008

Intelligent Office is a virtual office solutions provider with seven locations across Ontario, and plans for growth across Canada. The company provides entrepreneurs and businesses with executive office space and services such as professional phone answering and receptionist services. With an eye on sustainable business growth, Intelligent Office wanted to...

Tags: Microsoft Windows Small Business Server, Information Technology, Microsoft Windows, Collaboration, Entrepreneurship, Microsoft Office, Operating Systems, Software, Management, Office Suites

Case studies 2009-10-14