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ZDNet Resources
- Getting to work without going to work, how green is that?
- A resource management software provider teamed up with an experienced market analysis and research firm. Their goal was to find out how American corporations are using technology to control their operating costs. Building space, operating costs from lighting to HVAC, conference room needs--all are crucial parts of the...
- Tags: Nucleus Research Inc., Worker, PeopleCube, John Anderson, Telecommuting, Human Resources, Workforce Management, Harry Fuller
- Blog posts 2008-06-22
- Nucleus Research: Oracle beats SAP among small, mid-sized enterprises
- A Nucleus Research report about how Oracle and SAP fare among small and mid-sized enterprises has sparked a dust-up between the two--again. In a survey, Nucleus Research finds that customers at smaller companies generally favor Oracle. The bottom line: Only 41 percent of SAP SMB customers interviewed got a positive...
- Tags: Software Infrastructure, SAP, Oracle, General, ERP
- Blog posts 2007-06-05
- Nucleus Research Case Study: SBAB
- SBAB is a Sweden-based provider of mortgages to individuals purchasing residential, rental, and vacation properties. In early 2005, SBAB senior management was anticipating significant changes in its operating environment and wanted to make sure that it had the proper information systems in place. SBAB wanted to expand its operations in...
- Tags: BEA Systems Inc., Nucleus Research Inc., SBAB, Application Servers, Middleware, Mortgages, Enterprise Software, Financial Statements, Software, Finance, Capital Structures, Financial Accounting
- Case studies 2007-06-01
- Sapped to the max: non partisan research
- I'm somewhat embarrased to admit this, but we haven't actually cancelled our subscription to The Economist despite their anti-Unix, anti-change, and anti-American biases - mainly because my wife agrees with their politics and they're generally at least literate in their wrongness. That said, an Oracle ad on the...
- Tags: Nucleus Research Inc., SAP AG
- Blog posts 2006-07-05
- Nucleus Research: Echopass Delivers Maximum ROI with its On-Demand Contact Center Services
- Companies attracted to the promise of the on-demand call center often want to know exactly where the return on their investment will come from. By focusing on a few key metrics, this report from Nucleus Research shows where companies can expect to get the real value from the on-demand call...
- Tags: On-demand, Nucleus Research Inc., ROI, Echopass Corp., Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- White papers 2006-07-01
- Database Connectivity for Critical Business Systems: Nucleus Research ROI Evaluation Report
- Critical Systems not only make or break your reputation as an IT professional, they can make or break the success of your company. Data connectivity is instrumental to the overall success of your critical systems. Nucleus Research found that organizations that addressed data connectivity upfront in the development cycle not...
- Tags: Database, Connectivity, Nucleus Research Inc., ROI, Data Connectivity, Roi/Tco, Finance, Managerial Accounting
- White papers 2006-06-07
- Survey: it's all about reuse, for now
- The folks at webMethods passed along the results of a study which they presumably sponsored or heavily supported that found that -- surprise -- users of the vendor's SOA Fabric suite achieved cost savings and agility.Nevertheless, the study, produced by Nucleus Research, caught my eye, because it hit on the...
- Tags: reuse, Nucleus Research Inc., SOA
- Blog posts 2005-11-15
- Expert advice on advice: use Gartner and Nucleus Research, drop TCO
- Expert advice on advice: use Gartner and Nucleus Research, drop TCOStating the stunningly obviousWhen you make a capital investment you look at what potential profit it brings the business as well as the costs.Should we demand a course in basic accounting for all CIOs or would this overtax their intellects?Can't...
- Tags: ROI/TCO, TCO, Expert Advice, Nucleus Research Inc., Gartner Inc.
- Discussion threads 2005-07-13
- Expert advice on advice: use Gartner and Nucleus Research, drop TCO
- In his column today, InfoWorld's Ephraim Schwartz suggests that combining traditional advice from firms like Gartner with Nucleus Research's alternative ROI-case study approach can give the most complete picture of a product or technology. Schwartz writes: "As beneficial as Gartner, Forrester, or AMR Research can be in the decision-making process,...
- Tags: Ian Campbell, Nucleus Research Inc.
- Blog posts 2005-07-12
- ON DEMAND CRM - Nucleus Research shows Siebel CRM On Demand as hosted leader Download free Report
- On-demand CRM has grown up. Once an impulsive reaction against expensive extensive software implementations, on-demand solutions continue to grow in size of deployment, level of functionality, and demands of users. In the past six months, both Siebel and Right Now announced new on-demand releases to support expanded adoption beyond the...
- Tags: On-demand, Leader, Nucleus Research Inc., Siebel Systems Inc., CRM, On-demand CRM
- White papers 2005-07-12
- iRadeon Case Study: Efficient Frontier
- Efficient Frontier provides paid search engine marketing solutions. Efficient Frontier was using Salesforce.com to support its sales team's contact management, opportunity management, deal staging, and pipeline management activities, and wanted to expand the solution to support outbound marketing and client services initiatives. However, as the company grew, it found that...
- Tags: Salesforce.com Inc., Marketing, On-demand, Nucleus Research Inc., Efficient Frontier, Sales Force Management, Sales
- Case studies
- ROI Case Study: SumTotal Anonymous Bank
- The Anonymous Bank is a large bank in the United States with nearly 3000 bank branches. The Private Client Services PCS division of the bank provides fully integrated financial services for high-net-worth and other affluent clients. Faced with diverse learning needs and a limited training budget, Private Client Services University...
- Tags: Bank, Nucleus Research Inc., ROI, Training, Anonymous Bank, Private Client Services, Financial Services, Workforce Management, Human Resources
- Case studies
- Hansen Technologies Deployed Microsoft Great Plains to Increase Employee Productivity and Flexibility in Reporting While Reducing IT Costs
- Hansen Technologies is a global leader in designing and manufacturing components for large industrial and commercial refrigeration systems. As Hansen Technology's business continued to expand, the company needed a system that could grow more flexibly to meet its needs. Its existing system required significant ongoing customization and upgrades to provide...
- Tags: Microsoft Great Plains, Information Technology, Nucleus Research Inc., Microsoft Corp., IT Cost, Hansen Technologies, Manufacturing, Roi/Tco, Finance, Managerial Accounting
- Case studies
- Milton Keynes General Hospital Used Microsoft BizTalk Server 2004 to Reduce Programming Costs While Undertaking a Mission Critical Integration Project
- Located in Buckinghamshire, England, Milton Keynes General Hospital is a 460-bed District General Hospital serving the needs of the people of Milton Keynes and surrounding areas for the past 20 years. All NHS hospitals are subject to the recently-initiated NHS National Program for IT. In the face of the NHS...
- Tags: Patient, Hospital, Microsoft BizTalk Server, Nucleus Research Inc., Microsoft Corp., Microsoft BizTalk Server 2004, Programming, Integration, Healthcare
- Case studies
- ROI Case Study: Microsoft Office InfoPath - MCS
- Microsoft Consulting Services MCS is the worldwide IT and consulting business run by Microsoft to address the needs of enterprise customers and partners. To manage client engagements, MCS follows a series of steps internally, beginning with contract creation and moving on to project tracking and fulfillment. MCS realized that the...
- Tags: Contract Management, Microsoft Office, Nucleus Research Inc., ROI, Microsoft Corp., Consulting, Creation, Microsoft Consulting Services, Service Management, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- ROI Case Study: Microsoft CRM - AAA Mortgage
- Based in Alpharetta, Georgia, AAA Mortgage has been a leader in the residential financing business since the early 1990s. With three offices, the company provides primarily residential loans and home equity lines of credit. To boost competitiveness and customer service, AAA Mortgage sought to enable faster processing times when a...
- Tags: Financing, Nucleus Research Inc., ROI, Equity, Microsoft Corp., Microsoft CRM, CRM, Mortgages, Customer Relationship Management (CRM), Advertising & Promotion, Investment, Enterprise Software, Finance, Capital Structures, Software, Marketing
- Case studies
- ROI Case Study: Microsoft CRM - Go Software
- GO Software, Inc. develops and markets payment processing software. Up until the end of 2003, GO Software had used ACT! for Lotus Notes and Great Plains, but the two systems weren't integrated. Lack of integration meant orders and contacts had to be entered twice and as the contact database grew,...
- Tags: Payment Processing, Sales Force, Contact Management, Great Plains Software, Nucleus Research Inc., ROI, Microsoft Corp., Microsoft CRM, CRM, Customer Relationship Management (CRM), Operational Accounting, Sales Strategy, Sales Force Management, Enterprise Software, Software, Finance, Sales
- Case studies
- ROI Case Study: Microsoft Office InfoPath Windows Test Team
- Microsoft's Windows Test Team has used Microsoft Office InfoPath and SharePoint Team Services to communicate effectively with teams about test criteria and procedures and to standardize product testing. Key returns include increases in the productivity of test group managers and the ability to improve product quality without hiring additional quality...
- Tags: Team, Microsoft Office, Window, Nucleus Research Inc., ROI, Quality Control, Microsoft Corp., Microsoft Windows Test Team, Team Management, Quality, Management, Business Operations
- Case studies
- Nucleus Research: ROI Measurements for Remote Support
- Read this report from Nucleus Research to learn how WebEx Support Center enables customer support centers and internal IT help desks to increase productivity, reduce costs, and increase customer and end user satisfaction and productivity by providing easy remote access to computers via a Web browser.
- Tags: WebEx Communications Inc., Nucleus Research Inc., ROI, Remote Support
- White papers
Additional Resources
- What paper trail?
- I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....
- Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy
- Blog posts 2008-07-25
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White Papers and Webcasts
In this Super Techies interview, larger-than-life techie Marc Canter talks with ZDNet's Editor in Chief Dan Farber about his career as a multimedia pioneer.
"Collaboration: Transforming the Way Business Works", a new study from the Economist Intelligence Unit. Find this informative report along with free videos podcasts and more, availibe courtesy of Cisco.
Designed specifically to address the concerns of senior IT managers at organizations with more than 100 employees, the Intel Premier IT Professional Program provides best practices via local and e-Seminars and a members-only Web site.
