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- With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
- Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. Customer data resided with individuals in...
- Tags: CRM Solution, Customer Satisfaction, Microsoft Corp., CRM, Noble Trade, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies 2008-04-18
Additional Resources
- Can we let the Kindle/1984 thing go already?
- I wanted the Red TruckBut I wanted the red truck.Oh no, that was a limited time offer, says so right here in the fine print.Even kids know its wrong to hide behind fine print...http://www.youtube.com/watch?v=RiAvHPPc8M8$150,000 is a little excessiveBut I like to think that Mr. Orwell's spirit is smiling at the...
- Tags: Litigation, Amazon.com Inc., Kindle/1984 thing, Kindle/1984
- Discussion threads 2009-10-02
- Facebook rolls back TOS
- Facebook rolls back TOSChanges are limited onlyFacebook did make a change to its TOS but the change is very limited. The TOS now says that if you remove content from Facebook the license expires. However, the TOS contradicts itself by also saying the license is perpetual and irrevocable....
- Tags: Blogging, rap artist, Facebook, TOS
- Discussion threads 2009-02-18
- Iran shuts down 24 cafes in Net crackdown
- Iran shuts down 24 cafes in Net crackdownUSA TodayIn the USA today as well as today's USA Today are couple of notions and articles that are related. Sometimes I think our posts here are picked up fast and this was one on those times because on Friday there was a...
- Tags: Gender and diversity, USA Today, cafe, crackdown, women
- Discussion threads 2007-12-17
- Amazon's Kindle: Much needed revolution or book industry power play?
- Amazon's Kindle: Much needed revolution or book industry power play?Good article. Kindle is a good idea, but too restrictiveI really like the Kindle idea. I do lots of reading on my large screen but want to take this with me. The Kindle, I thought, was the way to go.However, your...
- Tags: E-books, Amazon Kindle, Amazon.com Inc., e-book, Much needed revolution, Much Needed, book industry, Books
- Discussion threads 2007-12-06
- Is OLPC really immune to criticism?
- Reading George Ou's post today, "OLPC is the PC you can't ever criticize", reminded me of a conversation I had with my kid's doctor the other day. It went something like this: Doctor: I heard on the radio this morning about a great little laptop that...
- Tags: One Laptop Per Child Project, Christopher Dawson
- Blog posts 2007-10-09
- Beyond a shadow of a pornographic doubt, don't rush to judgment
- Have you seen this man? Known only as "Vico," Interpol is apparently looking for him. According to the Register: Interpol says he appears in about 200 photographs of child abuse taken in Vietnam and Cambodia. His face had been "swirled" in the...
- Tags: Declan McCullagh, Web, Interpol, Termination, PC, Story, Computer, No., Productivity, Workforce Management, Web Site Development, Human Resources, Internet, David Berlind
- Blog posts 2007-10-08
- Stop bashing the Novell / Microsoft agreement
- Fans of the GPL are still acting like Microsoft ran over the family pet in its recent agreement with Novell. This example from Groklaw, to which Miguel de Icaza responded, is a good example. In it, the author explains the effects, as he or she sees it, of the agreement:...
- Tags: patent, ODF, PC Forum, Software Infrastructure, IT Management, Open Source, General
- Blog posts 2006-12-11
- On going along to get ahead
- About 2,500 years ago, a group of great minds got together to eat and drink, a party recorded in Plato's Symposium. The subject was love, the god of love, and the pursuit of the beloved. For some time, Aristophanes, Agathon and their compatriots pay tribute to their particular idea of...
- Tags: Socrates
- Blog posts 2006-08-29
- Buffett pledges $30 billion to Gates foundation
- Buffett pledges $30 billion to Gates foundationYou should care. How can we be sure a criminal will not distribute themoney in a way that benefits his own holdings. But, even assuming that this might not happen, there are plenty of reputable people to help distribute money. The fact that there...
- Tags: ROI/TCO, Investment, Bill Gates, Gates Foundation
- Discussion threads 2006-06-25
- Microsoft and the virtualization storm
- Microsoft and the virtualization stormWhat's good for Microsoft is good for the USA. If you don't................like Microsoft's world, create your own............That's exactly what the rest of the world is not only planning, but executing quite nicely in Linux.......... either M$ learns from their mistakes or within a decade they'll be...
- Tags: Storage management, Utility computing, American Culture, Microsoft Windows Vista, Microsoft Corp., virtualization, American Education
- Discussion threads 2006-04-21
- Police blotter: Closed-source breathalyzer on trial
- Police blotter: Closed-source breathalyzer on trialRE: Closed sourse breathalyzerDon't tell me that folks can get off scott free because of a non-certified piece of code? Or because some wealthy person can hire a lawyer that can unravel the legal system to allow buzzed or drunk driving to continue? ...
- Tags: Police Blotter
- Discussion threads 2005-10-21
- Senator: Keep U.N. away from the Internet
- Senator: Keep U.N. away from the InternetMessage has been deleted.Yes The Internet Should Not Be Managed by the UN, and Neither by the US!For a president that was preaching smaller government, etc he sure is doing the complete opposite. The ICANN was doing fine, UNTIL the current administration could...
- Tags: Internet service providers (ISPs), Government, Internet, ICANN, domain, Cuba, indy
- Discussion threads 2005-10-18
- Recording, movie groups join Internet2
- Recording, movie groups join Internet2Too many clampdowns?We use Internet2 in our university for multimedia testing and research. Its very fast compared to the Internet. My two cents to the MPAA and RIAA sinec I watch TV.I call BS"Internet2 will serve as a test site for the MPAA and...
- Tags: movie, Internet2, OK Here
- Discussion threads 2005-09-09
- Next GPL to protect free software from lawsuits?
- Next GPL to protect free software from lawsuits?We need to be able to play copy protected movies and music on Linux.Even though I disagree strongly with the tactics of the movie industry, and doubt they will ever come up with a method that can not be cracked, not being able...
- Tags: OPEN SOURCE, Tools & Techniques, patent protection, WTF, GPL, software, window, Linux
- Discussion threads 2005-09-06
- Whine from Google-Microsoft
- Whine from Google-MicrosoftWhine from Google-MicrosofDid you miss what the entire lawsuit is about? It's not about Microsoft taking over Google or Google taking over Microsoft, its about this guy with trade secrets going to another company in the same field. He signed the non-compete and he knew what he...
- Tags: Google Inc., Microsoft Corp., agreement
- Discussion threads 2005-07-29
- House reauthorises Patriot Act
- House reauthorises Patriot ActThis sucks.. well i guess thats what happens...when you let the christian conservitives win the house. We should change your countries name to England.Homeland security......The Fartherland?Tell me what is Patriotic about turning a free nation of rugged individuals into a Police State? I see nothing...
- Tags: Nazi, Nazi leader, police-state, Thomas Jefferson, USA PATRIOT Act
- Discussion threads 2005-07-21
- DRM and open source
- DRM and open sourceNo DRMWhat man makes, man can break. There is no such thing as "unbreakable" DRM - so why do it? The big "win" that proprietary apps have over open source is ergonomic. That is, companies like Adobe and M$ put a lot of time and effort...
- Tags: Digital rights management (DRM), Digital media, open source, digital-rights management, Adobe Systems Inc., Adobe PDF
- Discussion threads 2005-02-22
- FBI probes beheading hoax on Web
- FBI probes beheading hoax on WebPrison is too good for this scum !!!Don't waste a prison cell on these SOBs... Ship them off to Iraq and trade them for some humans. Allow these scumbags to be tortured and mutilated if they think that war and liberation from a brutal dictator...
- Tags: Federal government, Corporate communications, FBI, Internet, prank, video, Web
- Discussion threads 2004-08-08
- Microsoft shares Windows tools via open source
- Microsoft shares Windows tools via open sourcePay CLOSE attention to the LICENSE.Not exactlly what you may expect...This just shows the ultimate superiority and wisdom of MicrosoftBy releasing their software under the CPL, Microsoft is showing once again that they rule the world - even the open source world. This could...
- Tags: PRODUCTIVITY, Microsoft Windows, Java, Microsoft Corp., CPL, open source, tool
- Discussion threads 2004-05-13
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