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IT Company Cuts Help-Desk Calls 10 Percent, Automates Security Features With Browser: NexTenders' Web-based bid-tendering solution is used in India by government agencies and vendors through a user interface based on the Microsoft Internet Explorer browser, (first, version 5; later, version 6). For security, the solution required users to manually configure browser settings to work with digital certificates and the Secure Sockets...; Tags: Information Technology, Help Desk, Web Browser, NexTenders, Web Browsers, Security, Internet; Case studies 2009-02-23

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