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For SprintNextel, customer "service" is a jangled mess

For SprintNextel, customer "service" is a jangled messThe stupidity of this blogger is quite facinating...So I go online to the Sprint-Nextel website. On the Sprint-Nextel website, there is a link that leads to the phone accessories section. I click accessories. There is one side that says Sprint, and another that...

Tags: Engineering, Customer relationship management (CRM), Nextel Communications Inc., BlackBerry 7520, battery, Russell, Shaw, RIM BlackBerry, new battery, customer service, Sprint Communications

Discussion threads 2006-10-22

Additional Resources

News to know: Adobe; Windows 7; Sun; SOA; Apple

Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Mary Jo Foley: A plea to the Windows team: Don't make Windows 7 too Mac-like Microsoft disparages open-source TCO with year-old case study Michael...

Tags: Apple iPhone, Adobe Systems Inc., Microsoft Windows 7, Antivirus, Sun Microsystems Inc., Yahoo! Inc., Apple Inc., SOA, Service-Oriented Architecture (SOA), Home Entertainment, Microsoft Windows, Sales Strategy, Linux, Web Services, Open Source, Enterprise Software, Software, Personal Technology, Operating Systems, Sales, Larry Dignan

Blog posts 2008-12-04

Holiday Gift Guide 2008: High-end home theater setups

Economy be damned, you want to upgrade your home theater—and do it right—for the holidays (and/or in anticipation of the Super Bowl). If you have the means to spend more than two grand on a set and the hundreds and hundreds more to round out your setup with primo components,...

Tags: Plasma, Home Theater, Home Entertainment, Consumer Electronics, Tv & Home Theater, Personal Technology, Sean Portnoy

Blog posts 2008-12-03

Should you run your laptop on battery or charger power?

Should you run your laptop on battery or charger power?It shouldn't be that hard to figure out.It really shouldn’t be that hard to figure out. Get a power meter and run three tests. First test run laptop at full settings while plugged in with no battery. ...

Tags: Engineering, Notebooks, laptop computer, battery

Discussion threads 2008-12-03

Apple: You're a fool if you believe our ads

Apple: You're a fool if you believe our adsfine line probably crossed . . ..between puffery and lies but maybe they get off technically with their legal $$$ but the more interesting question . .why is Apple 'puffing' so heavily at all? Shouldn't something 'so cool' just sell itself...

Tags: Apple Inc., advertisement, fool

Discussion threads 2008-12-03

Should you run your laptop on battery or charger power?

An interesting article in Slate by Jacob Leibenluft the other day asks a simple question: Do you save more energy keeping your laptop plugged in during use, or should you use your charger only after the battery runs out of juice? It's a complicated...

Tags: Battery, AC Power, Laptop Computer, Engineering, Andrew Nusca

Blog posts 2008-12-03

A plea to the Windows team: Don't make Windows 7 too Mac-like

A plea to the Windows team: Don't make Windows 7 too Mac-likeCrawl Back Under Your RockWe didn't miss you.The only onesIts just that Mac does it better.Good for MacThinking like this will only keep Windows stagnant and drive up Apple market share. I thought the Mac ads were parody, but...

Tags: Desktops, Operating systems, team, Apple Macintosh, Microsoft Windows, Microsoft Windows 7, Microsoft Windows Vista

Discussion threads 2008-12-03

Richard Solo 1200 - Backup Battery with Flashlight

If you own an Apple iPhone 3G and use it relentlessly throughout the day, you've probably noticed its battery life often does not last as long as you would like. This is acceptable with something like a music player, but for a cell phone, it's a little more important for...

Tags: Engineering, backup, battery, Apple iPhone, Richard

Product reviews 2008-12-02

Netbooks dominate Cyber Monday sales

Netbooks dominate Cyber Monday salesInteresting!All the top performers have XP and not Linux.RE: Netbooks dominate Cyber Monday salesI picked up an Asus Eee 904HA in black with XP for my wife. So far she loves it.RhettService-now.comRE: Netbooks dominate Cyber Monday salesFYI, the battery for ASUS Eee PC 900HA is not...

Tags: Microsoft Windows XP, Cyber Monday sale, Netbooks

Discussion threads 2008-12-02

Whassup with Netbooks?

Whassup with Netbooks?netbook problemI completely agree that netbooks would be better off being marketed as a phone, with the option of a significant discount with an ISP contract. The problem netbooks have is that they are almost a single commodity. All of the big name producers use the exact same...

Tags: Engineering, Chipsets, Netbooks, Whassup, netbook, Intel Atom, battery

Discussion threads 2008-12-02

UTStarcom XV6800 (Verizon Wireless)

UTStarcom XV6800 Verizon WirelessThe Dark Side of TechnologyThis is a gadget that looks great in a feature matrix. However, it is an unbelievable pain to actually use as a telephone, a stark testament to technology done badly from a user's standpoint.This is a two hands, full attention device to...

Tags: Telecom & Utilities, phone, UTStarcom Inc., Verizon Wireless

Discussion threads 2008-12-02

Nokia updates Nokia Maps and Nokia Messaging clients and services

Nokia updates Nokia Maps and Nokia Messaging clients and servicesN97 Videos and specshttp://www.youtube.com/watch?v=_CpesK7lmMgNokia N97 Data SheetPlanned Market Introduction•1st half 2009Category•ExploreInternet•Easy and fast connections to internet services •Easy text input with QWERTY keyboard and touch screen•3.5 inch sliding tilt display •Live personalized home screen with widgets•Up-to-date information via RSS feed•Fully compatible...

Tags: Corporate communications, Digital media, Cellular phones, Digital video, GPS, Nokia Corp., video

Discussion threads 2008-12-02

Data Center VRLA Battery End-of-Life Recycling Procedures

Contrary to popular belief, the recycling of lead-acid batteries, which are the most common batteries found in data centers, is one of the most successful recycling systems that the world has ever seen. Reputable battery manufacturers, suppliers, and recycling companies have teamed up to establish a mature and highly efficient...

Tags: Data Center, Recycling, Battery, Engineering

White papers 2008-12-02

Robert Scoble: 'No bigger week for Nokia' than this one

Robert Scoble of Scobleizer fame is in Barcelona, Spain for Nokia World, a week where Nokia talks to its top customers, and according to him, there is no bigger week for Nokia than this one: It's their "touchiest week." So what's Nokia got to say, you ask?...

Tags: Nokia Corp., Robert Scoble, Apple Inc., Bluetooth, Smart Phones, GPS, Cellular Phones, Telecom & Utilities, Wi-Fi, Handhelds, Wireless, Consumer Electronics, Personal Technology, Hardware, Andrew Nusca

Blog posts 2008-12-01

WARP speed for Windows 7

WARP speed for Windows 7Core i7 8-core???"8-core dual Core i7"WTF is that?All current Core i7's are quad-core with Hyperthreading. It runs 8 threads, which is NOT the same as an 8-core. The 4 cores run at full speed, but can balance 2 threads each, which can improve efficiency...

Tags: Apple Mac OS X, Operating systems, Integrated Graphics, GPU, Microsoft Windows 7, Apple Quarts, Microsoft Windows, software renderer, Advanced Micro Devices Inc.

Discussion threads 2008-12-01

2009 Nissan 370Z

Photo gallery:2009 Nissan 370ZNissan's Z car tradition goes back to 1969, when the company was called Datsun and the Z launched with a 240 designation. At the 2008 Los Angeles Auto Show, the latest Z came out as the 2009 Nissan 370Z, its new name reflecting a bigger engine and...

Tags: Nissan 370Z, Nissan Motor Co. Ltd., car

Product reviews 2008-12-01

Go, Carts, Go! Trumps "drill, baby, drill."

Go, Carts, Go! Trumps "drill, baby, drill."Exxon going to courtHow about never. Exxon winds up in court because of whackjobs like you and your fellow communists. If go carts became a huge profit center, Exxon would get into the battery business.Just more proof that having a brain doesn't mean you've...

Tags: Exxon Mobil Corp., Go! Trumps

Discussion threads 2008-12-01

Virus hits nearly 75% of systems on Afghanistan military base

Virus hits nearly 75% of systems on Afghanistan military baseThis isn't news.It's par for the course.RE: Virus hits nearly 75% of systemsHave these people not heard of Linux or Mac OS X?What these reports don't tell you...Is that the great majority of these infected systems are simply email stations for...

Tags: Cyberthreats, Microsoft Windows, Viruses and worms, SECURITY, virus, military base, Linux

Discussion threads 2008-11-29

Asus N10J A1 - Atom N270 1.6 GHz - 10.2

Almost every Netbook we've seen to date has featured the same basic setup: the Intel Atom N270 CPU, 1GB of RAM, and Windows XP. We're even seeing less difference in screen size, as most vendors have settled on a 9- or a 10-inch screen. Really, the only differentiation between...

Tags: Games, Processors, Netbook, graphics, Asus N10J, ASUS, Intel Corp.

Product reviews 2008-11-26

Gateway MC7803u

With the exception of lid color, the Gateway MC7803u looks identical to the MC7801u we reviewed earlier this month. Both 16-inch laptops feature Gateway's attractive new case design, complete with glowing light-touch media controls. And both incorporate an edge-to-edge glass display that's great for enjoying HD video content. But once...

Tags: Blu-ray, Notebooks, Gateway MC7803u, Gateway Inc.

Product reviews 2008-11-26