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Nestle Malaysia Enhances Customer Service and Sales Performance With Motorola and NewsPage Mobility Solution

Nestle sells an extensive range of grocery products through its own sales force, and distributors' sales forces. In their daily visit to the customers, the sales teams are expected to perform a number of different activities such as market surveys, asset tracking and merchandiser audits to gather customer and market...

Tags: Nestle, Customer Service, Sales Force, Motorola Inc., Nestle Malaysia, Sales Strategy, Sales Force Management, Sales

Case studies 2008-01-11

Additional Resources

Online gaming site visits in Asia-Pacific in August 2008

  % Reach Total Unique Visitors (000) Average Minutes per Visitor Average Visits per Visitor Asia Pacific 51.1 199,081 86.8 11.5 China 54.9 90,292 69.8 13.0 Singapore 49.6 1,172 140.0 13.0 Australia 44.7 5,032 125.2 11.3 Taiwan 42.4 4,465 151.0...

Tags: Online Game, Visitor, Games, Personal Technology, NB

Blog posts 2008-11-12

'Memoryze' utility pinpoints malware code in live memory

Jamie Butler, a Windows internals expert who co-wrote the definitive book on rootkits, has created a free forensics tool capable of finding malicious code in live memory. The utility, called Mandiant Memoryze, was released at this year's Hack in the Box conference in Kuala Lumpur, Malaysia. ...

Tags: Memory, Malware, Tool, Mandiant Memoryze, Rootkits, Flash Memory, Microsoft Windows, Security, Spyware, Adware & Malware, Operating Systems, Software, Ryan Naraine

Blog posts 2008-11-10

Asian search market by country in July 2008

Country Audience, 000 Searches, mln. Searches per user Total Internet 335,124 27,059 80.7 China 143,502 10,994 76.6 Japan 61,117 6,162 100.8 India 23,397 1,192 51.0 Korea 20,429 2,101 102.8 Taiwan 10,002 748 74.8 Australia 8,380 855...

Tags: ComScore Networks Inc., NB

Blog posts 2008-09-24

A conversation with Thomas Otter, Gartner analyst and blogger

While away, I briefly saw some comment about Gartner's latest foray into the blogging world. Past efforts have been abysmal but this latest attempt looks much more promising. Carter Lusher at SageCircle interviewed Andrew Spender, Gartner's VP of Corporate Communications, via email. The answers were somewhat stilted in my opinion....

Tags: Analyst, Blog, Gartner Inc., Blogger, Thomas, Tele-management, Blogging, Internet, Dennis Howlett

Blog posts 2008-09-18

End of an era: Dell may dump its factories

Dell is reportedly trying to dump its manufacturing facilities across the globe in a turnabout that indicates it has no discernable edge in making PCs anymore. According to the Wall Street Journal: Dell has approached contract computer manufacturers with offers to sell the plants. One person...

Tags: Dell Computer Corp., Manufacturing, Desktops, Hardware, Larry Dignan

Blog posts 2008-09-05

IE8's "best" feature broken: stick with Firefox

The plug-ins, the add-ons, the "download and use with" programs. So many people have been on about the "porn mode" InPrivate feature, the coloured tabs and the accelerator features, but what seems to be missing from the blogosphere is the entire gallery of additional software for the product. ...

Tags: Mozilla Firefox, Microsoft Internet Explorer, Microsoft Corp., Web Browser, IE8, Internet Explorer 8, Web Browsers, Internet, Zack Whittaker

Blog posts 2008-09-04

Nestle Nespresso S.A. Provides Its Decision-Makers With High-Value-Added Actionable Data

Nestle Nespresso S.A wanted to enable the marketing and Customer Relationship Management CRM team to undertake client segmentation to better target its campaigns and activities. The challenge was to anticipate future reporting challenges, in light of the strong increase in the volume of production data. Nestle Nespresso S.A worked with...

Tags: Nestle, Oracle Corp., Team Management, Business Intelligence, Storage, Databases, Management, Enterprise Software, Software, Data Management, Hardware

Case studies 2008-09-01

Internet audience growth in Asia-Pacific in April 2008

Apr-07 Apr-08 Growth, % Asia Pacific 280,418 318,623 14 China 90,274 102,848 14 Japan 53,685 55,260 3 India 22,395 28,375 27 South Korea 26,323 25,652 -3 Australia 10,048 10,904 9 Taiwan 9,245 10,388 12 ...

Tags: Growth, Internet, NB

Blog posts 2008-08-31

Number of Internet users in Asian countries in April 2008

Country April 2007 April 2008 Growth, % Asia Pacific 280,418 318,623 14 China 90,274 102,848 14 Japan 53,685 55,260 3 India 22,395 28,375 27 South Korea 26,323 25,652 -3 Australia 10,048 10,904 9 Taiwan 9,245 10,388...

Tags: Internet User, ComScore Networks Inc., Internet, NB

Blog posts 2008-08-28

Asia-Pacific Internet search market in April 2008

Country Users, 000 Searches, mln Searches Per Searcher China 82,814 6,233 75.3 Japan 60,050 6,160 102.6 India 21,817 1,209 55.4 Korea 20,660 2,139 103.5 Taiwan 9,880 698 70.7 Australia 8,707 851 97.7 Malaysia 7,082 385 54.3...

Tags: Search, NB

Blog posts 2008-08-27

New touch screen Classmates unveiled today

Intel unveiled a new iteration of its Classmate PC today, featuring a touch screen with tablet mode, a new wedge design, and motion-sensing internal hardware. According to Intel's press release, "Our ethnographic research has shown us that students responded well to tablet and touch screen...

Tags: Touch Screen, OEM, Intel Corp., Classmate, Accelerometer, Keyboards, Tablets, Monitors & Displays, Notebooks, Processors, Hardware, Peripherals, Notebooks & Tablets, Components, Semiconductors, Christopher Dawson

Blog posts 2008-08-20

Orangutan Screensaver (exe)

Orangutan Screensaver from UK based award winning photographer, Jason Friend. The stars of this screensaver are the residents of the Sepilok Orangutan Rehabilitation Centre located in Malaysia Borneo. This screensaver features ten images of the Orangutans currently resident in the centre. Version 1 includes unspecified updates.

Tags: Screensaver, Jason Friend Photography

Software downloads 2008-07-17

Remote code execution through Intel CPU bugs

Kris Kaspersky, author of numerous books on reverse engineering and software engineering, will be presenting his research on remote code execution through Intel CPU bugs at the upcoming Hack in the Box Security Conference in Malaysia. If his proof of concept code consisting of JavaScript or TCP/IP packet attacks on...

Tags: CPU, Intel Corp., Processors, Security, Semiconductors, Hardware, Components, Dancho Danchev

Blog posts 2008-07-14

Security is hard, accept it

* Ryan Naraine is on vacation. Guest editorial by Dr Jose Nazario The past 10 or 15 years have been about the same things, largely, over and over again: input problems into single system applications or kernels. Buffer overflows (splitvt! NCSA...

Tags: Security, Ryan Naraine

Blog posts 2008-07-10

Affin Bank Streamlines Reporting, Automates Budgeting, Forecasting With Integrated System

Affin Bank Berhad was established in 1975 and today, the bank operates a network of 82 branches across Malaysia servicing retail and corporate customers. Requisitions and expense claims were performed manually, resulting in unproductive hours being spent on processing of payments to suppliers and employees. The bank figured they should...

Tags: Payment, Oracle Corp., Budgeting, Forecasting, Affin Bank, Operational Accounting, Financial Services, Databases, Finance, Enterprise Software, Software, Data Management

Case studies 2008-07-01

VADS Berhad Harnesses Avaya Global Connect's Intelligent Communication Solutions to Provide Hosted Contact Centre Services

VADS is one of the leading Managed ICT Services providers in Malaysia. VADS needed to upgrade from its TDM based platform to a platform with IP to reduce operational costs and provide advanced capabilities to meet the demands of their customers. VADS began looking for a suitable partner that could...

Tags: Avaya Inc., VADS, Network Technology, Networking

Case studies 2008-07-01

Software+Services - creativity wins prizes

This video was made by Martin Shannon-Smith, created for the Imagine Cup to explain what it's really about. For a one-minute video created by a multimedia student, that's pretty damn good. I don't know anyone who could pull together something as simple, yet effective as that. In...

Tags: Video, Corporate Communications, Marketing, Zack Whittaker

Blog posts 2008-06-24

Finjan uncovers half a gigabyte of stolen data on crimeware servers

Finjan's Malicious Code Research Center has uncovered a half of gigabyte of stolen data from US Healthcare organizations and from a major airline on crimeware servers in Argentina and Malaysia. A representative of Finjan stated: "Hackers incorporated sophisticated attacks using crimeware toolkits, Trojans, and Command and...

Tags: Web, Patient, Data, Finjan Software Inc., Health Care, Server, Cybercriminal, Crimeserver, Vertical Industries, Healthcare, Benefits, Spyware, Adware & Malware, Social Security, Channel Management, Security, Viruses And Worms, Enterprise Software, Software, Human Resources, Government, Marketing, Nathan McFeters

Blog posts 2008-06-18

Forget the paperless office dream, but how about a paperless living room?

Like several high tech innovations Zinio began as a digital service aimed at B2B. But it worked, so it's inevitably grown to become a global, consumer-oriented service as well. If it works at work, just think how you can use it at home. And then...

Tags: Magazine, Zinio, Harry Fuller

Blog posts 2008-04-30