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	<title><![CDATA[negotiation Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/negotiation.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to negotiation]]></description>
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		<title><![CDATA[Remember Kerry-Boxer?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/green/?p=8439]]></link>
		<description><![CDATA[Senate energy bill back in negotiation. by Harry Fuller]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 04 Nov 2009 15:45:34 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/u.s.+senate.html"><![CDATA[U.S. Senate]]></category>
		<category domain="http://updates.zdnet.com/tags/energy.html"><![CDATA[Energy]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
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		<category domain="http://updates.zdnet.com/tags/harry+fuller.html"><![CDATA[Harry Fuller]]></category>
	</item>
	<item>
		<title><![CDATA[Yahoo, Microsoft extend negotiations for search pact]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=70993&messageID=1366462&start=0]]></link>
		<description><![CDATA[Once again having  a back bone  ....is better that been a bend over money begging person . Carl Icahn is gone Yahoo is getting more respect ... good.Even if i find quite dangerous to go and affiliate them self with MS,up to now they held there ground which...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 28 Oct 2009 16:26:00 -0700</pubDate>
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		<category domain="http://updates.zdnet.com/tags/yahoo%2521+inc..html"><![CDATA[Yahoo! Inc.]]></category>
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		<title><![CDATA[Yahoo, Microsoft extend negotiations for search pact]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=26725]]></link>
		<description><![CDATA[Yahoo and Microsoft have agreed to extend the negotiating period for their search ad pact. by Larry Dignan]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 28 Oct 2009 15:53:35 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/pact.html"><![CDATA[Pact]]></category>
		<category domain="http://updates.zdnet.com/tags/internet+search+advertising.html"><![CDATA[Internet Search Advertising]]></category>
		<category domain="http://updates.zdnet.com/tags/yahoo%2521+inc..html"><![CDATA[Yahoo! Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/search.html"><![CDATA[Search]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">YHOO</category>
		<category domain="tickers">MSFT,YHOO</category>
	</item>
	<item>
		<title><![CDATA[Art of the software deal can get messy]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=26131]]></link>
		<description><![CDATA[Software buyers and vendors are increasingly butting heads amid a budget squeeze and increasingly aggressive sales tactics, according to Gartner.    In a series of presentations at the Gartner IT Symposium in Orlando, analysts walked buyers through a few negotiating tactics with the likes of SAP, Microsoft, Oracle,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 20 Oct 2009 03:00:18 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/gartner+inc..html"><![CDATA[Gartner Inc.]]></category>
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		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/linux.html"><![CDATA[Linux]]></category>
		<category domain="http://updates.zdnet.com/tags/free+trade.html"><![CDATA[Free Trade]]></category>
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		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IT</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">IT,MSFT,ORCL,SAP</category>
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		<title><![CDATA[Microsoft-Yahoo: Gauging the IT integration risks]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=67296&messageID=1275906&start=0]]></link>
		<description><![CDATA[Microsoft-Yahoo: Gauging the IT integration risksCommunication & VisionI appreciate the complexity of the task at hand for these two large organizations.  But just as important as pointing out potential sticking points...is to have a vision for what success looks like in 24 months.  And by success, I don't...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 29 Jul 2009 08:19:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/free+trade.html"><![CDATA[Free trade]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/yahoo%2521+inc..html"><![CDATA[Yahoo! Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/it+integration.html"><![CDATA[IT Integration]]></category>
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	<item>
		<title><![CDATA[The Sales eLibrary (Palm) 1.00 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1067027]]></link>
		<description><![CDATA[This eLibrary covers everything from telesales to generating sales prospects to account management. The books were originally published in paperback by Management Pocketbooks. Concise and to the point, they have been written by well-known trainers and management consultants. The titles include:The Sales Excellence PocketbookThis book explains key techniques to help...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 08 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/telesales.html"><![CDATA[Telesales]]></category>
		<category domain="http://updates.zdnet.com/tags/technique.html"><![CDATA[Technique]]></category>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/palm+inc..html"><![CDATA[Palm Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/export+pocketbookauthor+david+horchover.html"><![CDATA[Export PocketbookAuthor David Horchover]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+channel.html"><![CDATA[Sales Channel]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">PALM</category>
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	</item>
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		<title><![CDATA[Apple eyes Verizon iPhone deal; Network matters or negotiation tool?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=63791&messageID=1183998&start=0]]></link>
		<description><![CDATA[Apple eyes Verizon iPhone deal; Network matters or negotiation tool?confused...Why would your coverage differ with Sprint vs. Verizon using the same phone?  Answer: It doesn't!  They have a free roaming agreement..this includes data.  It is why Sprint is such a bargin, as the data plan is much...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Mon, 27 Apr 2009 04:38:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/cellular+phones.html"><![CDATA[Cellular phones]]></category>
		<category domain="http://updates.zdnet.com/tags/handhelds.html"><![CDATA[Handhelds]]></category>
		<category domain="http://updates.zdnet.com/tags/network.html"><![CDATA[network]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/verizon+communications+inc..html"><![CDATA[Verizon Communications Inc.]]></category>
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		<category domain="http://updates.zdnet.com/tags/at%2526t+corp..html"><![CDATA[AT&T Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">T</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">VZ</category>
		<category domain="tickers">AAPL,T,VZ</category>
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	<item>
		<title><![CDATA[5 Rules of Effective Negotiating]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=930105]]></link>
		<description><![CDATA[Negotiation is an interactive process by which people reach mutual agreement on solving a common problem, but for many people this is easier said than done In this white paper, Taylor Sparks discusses five tips for helping you approach and carry out your negotiations with confidence. Rule number one? You...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 17 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/free+trade.html"><![CDATA[Free Trade]]></category>
		<category domain="http://updates.zdnet.com/tags/global+knowledge.html"><![CDATA[Global Knowledge]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
	</item>
	<item>
		<title><![CDATA[Win-Win Negotiations for Healthcare Payers and Providers]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=966223]]></link>
		<description><![CDATA[A large managed care organization was planning to convert to for-profit status while it also was negotiating a renewal contract with a prominent multi-hospital system. Historically, negotiations with the system had been tense and time-consuming and sometimes wound up being covered by the local media. The payer wanted to set...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/health+care.html"><![CDATA[Health Care]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/networx+modeler.html"><![CDATA[NetworX Modeler]]></category>
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		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Towards a Meta-Negotiation Architecture for SLA-Aware Grid Services]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1174349]]></link>
		<description><![CDATA[In novel market-oriented resource sharing models resource consumers pay for the resource usage and expect that non-functional requirements for the application execution, termed as Quality of Service QoS, are satisfied. QoS is negotiated between two parties following the specific negotiation protocols and is recorded using Service Level Agreements SLAs standard....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 20 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sla.html"><![CDATA[SLA]]></category>
		<category domain="http://updates.zdnet.com/tags/vienna+university.html"><![CDATA[Vienna University]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/service+level+management.html"><![CDATA[Service Level Management]]></category>
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		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+service+management.html"><![CDATA[It service Management]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
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	<item>
		<title><![CDATA[Service Level Agreement Based Grid Scheduling]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1174389]]></link>
		<description><![CDATA[In order to co-ordinate multiple resource providers in grid environment to meet a common objective, support for negotiation is needed to establish a contract between the user and the resource providers that clearly states the QoS required, restrictions on resource utilization and penalties during violation of the objective. Strength of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 14 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sla.html"><![CDATA[SLA]]></category>
		<category domain="http://updates.zdnet.com/tags/grid.html"><![CDATA[Grid]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/free+trade.html"><![CDATA[Free Trade]]></category>
		<category domain="http://updates.zdnet.com/tags/service+level+management.html"><![CDATA[Service Level Management]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+service+management.html"><![CDATA[It service Management]]></category>
	</item>
	<item>
		<title><![CDATA[Advanced QoS Methods for Grid Workflows Based on Meta-Negotiations and SLA-Mappings]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1174379]]></link>
		<description><![CDATA[In novel market-oriented resource sharing models, resource consumers pay for the resource usage and expect that non-functional requirements for the application execution, termed as Quality of Service QoS, are satisfied. QoS is negotiated between two parties following the specific negotiation protocols and is recorded using Service Level Agreements SLAs. However,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 05 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/sla.html"><![CDATA[SLA]]></category>
		<category domain="http://updates.zdnet.com/tags/qos.html"><![CDATA[QoS]]></category>
		<category domain="http://updates.zdnet.com/tags/vienna+university.html"><![CDATA[Vienna University]]></category>
		<category domain="http://updates.zdnet.com/tags/workflow.html"><![CDATA[Workflow]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/service+level+management.html"><![CDATA[Service Level Management]]></category>
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		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+service+management.html"><![CDATA[It service Management]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Dell negotiations: Street ball without the refs]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=53057&messageID=1001221&start=0]]></link>
		<description><![CDATA[Dell negotiations: Street ball without the refsSimple solution- Don't buy DellDell makes utter garbage.  Smart companies don't buy garbage.  So don't buy Dell's garbage and you will be a better company.RE: Dell negotiations: Street ball without the refsWho's left?  IBM, HP & Acer, right?  IBM split...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 14 Oct 2008 08:36:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/free+trade.html"><![CDATA[Free trade]]></category>
		<category domain="http://updates.zdnet.com/tags/dell+computer+corp..html"><![CDATA[Dell Computer Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/dell+negotiation.html"><![CDATA[Dell negotiation]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
		<category domain="tickers">DELL</category>
	</item>
	<item>
		<title><![CDATA[Dell negotiations: Street ball without the refs]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=10410]]></link>
		<description><![CDATA[Negotiating hardware deals with Dell isn't for everybody. In fact dealing with Dell can be downright difficult relative to other hardware vendors. That takeaway came from Gartner analyst Leslie Fiering's presentation at the Gartner Symposium ITxpo. In that presentation, Fiering noted that Dell's pricing isnÃ¢â‚¬â„¢t transparent if you're an IT...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 14 Oct 2008 05:00:02 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/dell+computer+corp..html"><![CDATA[Dell Computer Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/free+trade.html"><![CDATA[Free Trade]]></category>
		<category domain="http://updates.zdnet.com/tags/pricing.html"><![CDATA[Pricing]]></category>
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		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
		<category domain="tickers">DELL</category>
	</item>
	<item>
		<title><![CDATA[A Policy-Based Middleware for Web Services SLA Negotiation]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1174411]]></link>
		<description><![CDATA[Negotiation of Service Level Agreements SLAs is very important for maintaining Quality of Service QoS of composite Web services-based business processes. The process of negotiation involves specification of negotiation parameters, exchanging offers to conduct the actual negotiation process, and then finally generating the formal SLA if the negotiating parties come...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 10 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/middleware.html"><![CDATA[Middleware]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/queen.html"><![CDATA[Queen]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation+broker.html"><![CDATA[Negotiation Broker]]></category>
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		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Webcaster Settlement Act of 2008 passes; Pandora to continue royalty negotiations]]></title>
		<link><![CDATA[http://blogs.zdnet.com/feeds/?p=260]]></link>
		<description><![CDATA[On Friday night Tim Westergren and his dedicated Pandora team worked overnight to rev up listeners once again to get on the phone with their local Congressional representatives and fight in favor of the Webcaster Settlement Act of 2008 (HR 7084). Once the House voted in favor of the bill...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 30 Sep 2008 16:44:36 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/settlement.html"><![CDATA[Settlement]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
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		<category domain="http://updates.zdnet.com/tags/jennifer+leggio.html"><![CDATA[Jennifer Leggio]]></category>
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	<item>
		<title><![CDATA[How to Save a Lot of Coin, Easily, When Buying Software]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sommer/?p=208]]></link>
		<description><![CDATA[Software Licensing Handbook Ã¢â‚¬" A Million Dollars Worth of Value        Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Ã‚Â Ã‚Â  Book Review     Jeffrey Gordon has published the Software Licensing Handbook that is sure...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 29 Aug 2008 14:48:33 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
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		<category domain="http://updates.zdnet.com/tags/brian+sommer.html"><![CDATA[Brian Sommer]]></category>
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	<item>
		<title><![CDATA[Extending WS-Agreement for Dynamic Negotiation of Service Level Agreements]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=916863]]></link>
		<description><![CDATA[Services in commercial or scientific environments often need to be delivered at guaranteed service level. This becomes even more important, if composition of services is required. WS-Agreement is a proposed recommendation of the Open Grid Forum OGF defining a language and a protocol to create SLAs. As the current version...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 29 Aug 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/sla.html"><![CDATA[SLA]]></category>
		<category domain="http://updates.zdnet.com/tags/specification.html"><![CDATA[Specification]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/ws-agreement.html"><![CDATA[WS-Agreement]]></category>
		<category domain="http://updates.zdnet.com/tags/service+level+management.html"><![CDATA[Service Level Management]]></category>
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		<title><![CDATA[Utility Functions, Prices, and Negotiation]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=383760]]></link>
		<description><![CDATA[This paper provides an introduction to the use of utility theory with service level agreements between a computer-based service provider and a client. It argues that a consistent approach to utility, together with a flexible notion of pricing, can go a long way to clarifying some of the hidden assumptions...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 06 Jul 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
		<category domain="http://updates.zdnet.com/tags/service+level+management.html"><![CDATA[Service Level Management]]></category>
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	</item>
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		<title><![CDATA[Using the Six Laws of Persuasion in Negotiations]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=355945]]></link>
		<description><![CDATA[This On-Demand Web Seminar will teach you how to be more successful in negotiations.  By mastering the persuasion process, you'll be able to deliberately create the attitude change and subsequent actions necessary for persuading others to your way of thinking.  This process appeals to the intellect, using logical...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Fri, 02 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/free+trade.html"><![CDATA[Free Trade]]></category>
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		<category domain="http://updates.zdnet.com/tags/negotiation.html"><![CDATA[Negotiation]]></category>
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