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- UK Local Authorities Drive National CRM Programme With an IT Investment of Just £7,000
- The National CRM Programme is an e-government initiative helping local authorities across the UK deliver better service to citizens. The London Borough of Tower Hamlets hosts the service, and with the help of Microsoft Gold Partner Silversands, implemented a collaboration tool based on Microsoft Windows SharePoint Services. From here, comprehensive...
- Tags: Information Technology, IT Investment, Authority, Microsoft Corp., CRM, National CRM Programme, E-government, Advertising & Promotion, Strategy, Customer Relationship Management (CRM), Government, Marketing, Management, Enterprise Software, Software
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Additional Resources
- New pulseless total artificial heart
- Two University of Houston UH engineering professors have received a $2.8 million federal grant from the National Institutes of Health NIH to develop a new artificial heart technology. In order to create a pulseless total artificial heart TAH, they 'are focusing on developing a control system that emulates how the...
- Tags: Heart, Team Management, Federal Government, Vertical Industries, Healthcare, Benefits, Management, Government, Enterprise Software, Software, Human Resources, Roland Piquepaille
- Blog posts 2008-10-14
- Social CRM: Interview with Oracle SVP Anthony Lye [podcast]
- Oracle's Social CRM product combines social networking and Web 2.0 sensibilities inside a traditional enterprise software wrapper. To learn more, I interviewed Anthony Lye, Oracle's Senior Vice President for CRM. by Michael Krigsman
- Tags: Podcast, Oracle Corp., CRM, Social CRM, Data Portability, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Michael Krigsman
- Blog posts 2008-10-14
- Bush signs online child protection bills
- In addition to the Pro-IP Act, President Bush signed two other Internet-related bills, these related to kiddie porn and child predators. The Protect Our Children Act requires Internet companies to report child pornography and forks over $320 million to the Justice Dept. to fight Internet...
- Tags: Attorney General, Internet, Richard Koman
- Blog posts 2008-10-14
- News to know: IT turbulence, Windows 7, Facebook, Apple HDTV
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Larry Dignan: IT warning: Turbulence ahead CEOs freak out; IT preps a do-over Gartner's worst case for 2009 IT budgets isn't so bad Sean...
- Tags: Facebook, Larry Dignan, Microsoft Windows 7, Information Technology, HDTV, Apple Inc., Microsoft Windows, OpenOffice, Open Source, Strategy, Operating Systems, Software, Office Suites, Management, Sam Diaz
- Blog posts 2008-10-14
- Stealth Company decloaks... as Siri
- Silicon Valley stealth-mode startup, Stealth Company, revealed a little more about itself overnight and rebranded as Siri. Stealth Company's website has proved vague at best over the past few months, for example tantalising with allusions to underpinning technology; "We are not building...
- Tags: Software, SRI International, Siri, CALO, Tools & Techniques, Management, Paul Miller
- Blog posts 2008-10-13
- Free national Wi-Fi? Pardon me not holding my breath.
- In today's Wall Street Journal, reporter Amy Schatz writes that a proposal to create a free, national wireless Internet service got a boost after Federal Communications Commission engineers "concluded that concerns are overblown about such service interfering with other carriers." Which is all well and good, except...
- Tags: FCC, Airwave, Wireless Internet, Federal Government, Wi-Fi, Wireless LANs, Wireless, Government, Andrew Nusca
- Blog posts 2008-10-13
- The candidates on tech
- Wired has the obligatory candidates-on-tech piece today. They look at five key tech issues β broadband, H1B, green tech, net neutrality and spectrum β although TechPresident notes the list is not comprehensive and conceivably is biased towards Obama. Here's the breakdown. Broadband. McCain: D....
- Tags: Industry, Broadband, John McCain, Net Neutrality, Spectrum, Obama, H-1B, Telecommunications, Human Resources, Labor Relations, Richard Koman
- Blog posts 2008-10-13
- A quick note on Columbus Day
- It's Columbus Day here in the States, so quite a few of us are off. I'm going to consider it a holiday and take the day off from blogging. I do have an interview with Joe Hartley, Sun's VP of Global Education and Healthcare, today, so check back...
- Tags: Holiday, Sun Microsystems Inc., Thin Clients, Virtualization, Blogging, Cloud Computing, Vertical Industries, Storage Management, Utility Computing, Benefits, Hardware, Internet, Enterprise Software, Software, Storage, Human Resources, Christopher Dawson
- Blog posts 2008-10-12
- FCC: Free wireless spectrum won't harm T-Mobile
- Back in May, the FCC was to vote on rules for a national free wireless spectrum along the lines of a proposal by M2Z Networks. But rather than handing over 25MHz of spectrum to the Kleiner Perkins-based company, the FCC decided to auction the spectrum off to...
- Tags: FCC, T-Mobile, Spectrum, Federal Government, Wireless, Government, Richard Koman
- Blog posts 2008-10-12
- US proposes DNS fix: digital signatures
- US proposes DNS fix: digital signaturesGold mineExpect that if VeriSign has the key authority, they'll require VeriSign certificates. In effect, this will amount to VeriSign being paid for every domain, and considering the number of domains at stake and VeriSign's rates, that's a [b]very[/b] large sum of money that...
- Tags: Domain names, NETWORKING, SECURITY, DNS, VeriSign Inc., e-mail, DNS machine, centralized authority, DNSSEC, digital signature
- Discussion threads 2008-10-10
- America's airways ready for NextGen
- It's time β long past time β to upgrade the U.S. air traffic control system. The current system, designed during World War II, contributes mightily to flight delays, customer dissatisfaction and a massive energy wastefulness. But a GPS satellite-based system, on the drawing board for more than a decade, has...
- Tags: FAA, Air Traffic Control, Greenhouse Gas, Aerospace & Defense, Manufacturing, Richard Koman
- Blog posts 2008-10-10
- Look whoâÃÂÃÂs buying Vista Home Basic hint: itâÃÂÃÂs not home users
- Look whoΓΒ’ΓΒΓΒs buying Vista Home Basic hint: itΓΒ’ΓΒΓΒs not home usersMakes senseMakes sense. Your average small biz probably doesn't want very much. They just want something that works. If it runs the databases and the tax software, it's good enough. For a small business, a single PC is usually...
- Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows XP, Vista Basic, Microsoft Windows Vista, Vista Home Basic hint, Vista Home Basic, Vista Home
- Discussion threads 2008-10-09
- Entellium executives arrested by FBI for making up revenue figures
- Entellium executives arrested by FBI for making up revenue figuresThe FBI can have themInflating revenue figures is fraud, plain and simple.What a coincidence!Over the past 3 months I had been engaged in evaluating CRM software for my company. Entellium was one of the frontrunners alongside Maximizer CRM. And after...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Federal government, Software as a Service (SaaS), Enterprise software, revenue, Entellium, CRM, revenue figure, FBI
- Discussion threads 2008-10-09
- Scientists make ultrathin superconducting films
- U.S. researchers have developed ultrathin films that when sandwiched together form a superconductor, an advance that could lead to a new class of fast, power-saving electronics. CHICAGO--U.S. researchers have developed ultrathin films that when sandwiched together form a superconductor, an advance that could lead to a new class of...
- Tags: Degree, Electronics, Reuters, superconductor, film
- News items 2008-10-09
- Another bit of positive green investment news. Smart grid is again the focus.
- More positive news on the clean-tech investment front announced before the market meltdown but significant nonetheless: Another smart-grid player, GridPoint, is using at least some of its $120 million in recently raised equity financing to buy V2Green, which sells technology for integrating infrastructure for supporting plug-in electric hybrids with the...
- Tags: Alternative Energy, Grid, Clean Technology, Hybrid, GridPoint, Heather Clancy
- Blog posts 2008-10-08
- Canadian Conservatives vow to implement new copyright law
- Candians who vote to re-elect the Conservative government next week will also be voting for an archly pro-copyright agenda. According to the party's official platform released yesterday: A re-elected Conservative government led by Stephen Harper will reintroduce federal copyright legislation that strikes the appropriate balance among the rights of...
- Tags: Legislation, Copyright Law, Creator, Government, Intellectual Property, Vertical Industries, Digital Rights Management (DRM), Piracy, Strategy, Research & Development, Business Operations, Enterprise Software, Software, Security, Corporate Law, Management, Richard Koman
- Blog posts 2008-10-08
- Report: Data-mining for terrorists doesn't work
- After years of the federal government grabbing all the data it could find, building huge collections through which to data-mine for connections that would yield leads to terrorism suspects, a 352-page study released on Tuesday by a committee of the National Research Council warned that such goals "will be...
- Tags: Terrorist, Terrorism, Homeland Security, Data Mining, Federal Government, Government, Enterprise Software, Software, Data Management, Richard Koman
- Blog posts 2008-10-07
- Startups listen up: you've got a pricing problem
- Just about every new product coming to market is being offered as a service rather than packaged software. But pricing remains something of a mystery. A while back, I started a spreadsheet that plots price points for different saas accounting offerings. At the time I concluded that no-one has figured...
- Tags: Salesforce.com Inc., Small And Medium Enterprise, Web Application, Pricing Strategy, Phil Wainewright, Pricing, Smb/Sme, Marketing Research, Marketing, Dennis Howlett
- Blog posts 2008-10-06
- Large Hadron Collider computing grid launched
- The Worldwide Large Hadron Collider Computing Grid, which can draw on the computing power of more than 100,000 processors, was officially launched on Friday. One of the world's largest computing grids, capable of streaming the equivalent of three million DVDs a year, was officially launched on Friday....
- Tags: CERN, Scientist, Grid, Large Hadron Collider, particle accelerator, physics, Nick Heath, silicon.com
- News items 2008-10-06
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