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	<title><![CDATA[n-able technologies Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to n-able technologies]]></description>
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		<title><![CDATA[IT Service Delivery: From Basic Automation Through to Managed Services]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=935717]]></link>
		<description><![CDATA[While IT service providers need to mature their business in order to thrive and survive, many don't have the time, resources or commitment required to transform their business into a full MSP - they need a powerful but low-risk solution that will help them automate service delivery and roll out...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 12 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/managed+services.html"><![CDATA[Managed Services]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/business+transformation.html"><![CDATA[Business Transformation]]></category>
		<category domain="http://updates.zdnet.com/tags/service+provider.html"><![CDATA[Service Provider]]></category>
		<category domain="http://updates.zdnet.com/tags/automation.html"><![CDATA[Automation]]></category>
		<category domain="http://updates.zdnet.com/tags/n-able+technologies.html"><![CDATA[N-able Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/service+delivery.html"><![CDATA[Service Delivery]]></category>
		<category domain="http://updates.zdnet.com/tags/business+services.html"><![CDATA[Business Services]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
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		<title><![CDATA[The Seven Major Obstacles on the Road to Managed Services]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=935741]]></link>
		<description><![CDATA[Many IT service organizations limit their service offering to a reactive variation of managed services, with the sole intent of adopting the label of managed services. This practice does little for them and even less for their customers that actually require a higher level of service. Delivering a true, value-based...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 30 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/managed+services.html"><![CDATA[Managed Services]]></category>
		<category domain="http://updates.zdnet.com/tags/n-able+technologies.html"><![CDATA[N-able Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://updates.zdnet.com/tags/it+services.html"><![CDATA[It Services]]></category>
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		<title><![CDATA[Key Strategies for Beating the Commoditization Curve]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=935729]]></link>
		<description><![CDATA[To avoid the commoditization trap and distinguish their services from their competitors, MSPs need to develop a two-pronged strategy that involves developing a mature managed services practice that will enable them to deliver higher-value services that yield greater profit margins and drive down service delivery costs so MSPs can effectively...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 03 May 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/commoditization.html"><![CDATA[Commoditization]]></category>
		<category domain="http://updates.zdnet.com/tags/n-able+technologies.html"><![CDATA[N-able Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[The Fundamentals of a Successful Managed Services Practice]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=935737]]></link>
		<description><![CDATA[There are many remote monitoring and management tools on the market today. There are even a few generic MSP transformation solutions that include rudimentary marketing and sales templates. But these offerings are vanilla, one-size-fits-all solutions that don't address the specific needs of your business or your customers. To remedy this...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 15 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/managed+services.html"><![CDATA[Managed Services]]></category>
		<category domain="http://updates.zdnet.com/tags/velocity.html"><![CDATA[Velocity]]></category>
		<category domain="http://updates.zdnet.com/tags/business+transformation.html"><![CDATA[Business Transformation]]></category>
		<category domain="http://updates.zdnet.com/tags/n-able+technologies.html"><![CDATA[N-able Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/managed+hosting.html"><![CDATA[Managed Hosting]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
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	<item>
		<title><![CDATA[The Evolution of IT-as-a-Service: Impacts & Opportunities for the IT Value Chain]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=935721]]></link>
		<description><![CDATA[With the rise of the new millennium back in 2000 the collapse of the technology industry changed the course of history for all members of the technology value chain - manufacturers vendors, distributors and service providers. While this has been well-documented and litigated, another steadily increasing undercurrent is the fact...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 06 Sep 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/n-able+technologies.html"><![CDATA[N-able Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/business+services.html"><![CDATA[Business Services]]></category>
		<category domain="http://updates.zdnet.com/tags/channel+management.html"><![CDATA[Channel Management]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
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