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IT Service Delivery: From Basic Automation Through to Managed Services

While IT service providers need to mature their business in order to thrive and survive, many don't have the time, resources or commitment required to transform their business into a full MSP - they need a powerful but low-risk solution that will help them automate service delivery and roll out...

Tags: Managed Services, Information Technology, Business Transformation, Service Provider, Automation, N-able Technologies, Service Delivery, Business Services, Strategy, Management

White papers 2008-03-12

The Seven Major Obstacles on the Road to Managed Services

Many IT service organizations limit their service offering to a reactive variation of managed services, with the sole intent of adopting the label of managed services. This practice does little for them and even less for their customers that actually require a higher level of service. Delivering a true, value-based...

Tags: Managed Services, N-able Technologies, Managed Hosting, It Services

White papers 2007-05-30

Key Strategies for Beating the Commoditization Curve

To avoid the commoditization trap and distinguish their services from their competitors, MSPs need to develop a two-pronged strategy that involves developing a mature managed services practice that will enable them to deliver higher-value services that yield greater profit margins and drive down service delivery costs so MSPs can effectively...

Tags: Commoditization, N-able Technologies, Managed Hosting, Strategy, It Services, Management

White papers 2007-05-03

The Fundamentals of a Successful Managed Services Practice

There are many remote monitoring and management tools on the market today. There are even a few generic MSP transformation solutions that include rudimentary marketing and sales templates. But these offerings are vanilla, one-size-fits-all solutions that don't address the specific needs of your business or your customers. To remedy this...

Tags: Managed Services, Velocity, Business Transformation, N-able Technologies, Managed Hosting, Sales Strategy, It Services, Sales

White papers 2007-01-15

The Evolution of IT-as-a-Service: Impacts & Opportunities for the IT Value Chain

With the rise of the new millennium back in 2000 the collapse of the technology industry changed the course of history for all members of the technology value chain - manufacturers vendors, distributors and service providers. While this has been well-documented and litigated, another steadily increasing undercurrent is the fact...

Tags: Information Technology, N-able Technologies, Business Services, Channel Management, Strategy, Marketing, Management

White papers 2006-09-06

Additional Resources

Hearings on climate, cap'n'trade, energy

well dont expect any change economy will always prevail the rest ....Maybe one day when it will be too late to turn around ... people will understand once again too late.. They will have a vibrant economy and a dead sentence quite ironic.. Im full of...

Tags: Taxes, Free trade, Personal finance, Businesses, tax, IT IS

Discussion threads 2009-10-28

Dear Microsoft: What's the deal with Windows 7 upgrades?

Location?38.921473?N 77.066946?WYep, same here ...... stonewalled at every turn. With you ...... I can see, because you've been pulling on Microsoft's scab lately. But in Ed's case, I don't know why they would treat him like that.^o^Message has been deleted..Believe it or not ...... it makes little difference. The...

Tags: upgrade media, reverse engineering, Microsoft Windows 7, Microsoft Windows

Discussion threads 2009-10-27

News to know: T-Mobile; Cloud computing; Oracle; HP; Apple

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Andrew Nusca: HP revamps TouchSmart PCs with Windows 7; starts $899; will you ditch your desktop PC, HDTV? HP...

Tags: Apple iPhone, Google Inc., Cloud Computing, Hewlett-Packard Co., Oracle Corp., PC, T-Mobile, Apple Inc., Microsoft Windows 7, Desktops, Palm Pre, Microsoft Windows, Smart Phones, Hardware, Operating Systems, Software, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2009-10-13

iTablet redux, more details trickle out

Innovative!!And by "innovative", I mean the new definition which is where Apple slaps their logo on things that have been around for years.BTW, while you guys are cheering about iTablet picture mockups, others are actually releasing real, working products:http://www.engadget.com/2009/09/29/c-motech-shows-off-snapdragon-powered-mangrove-tablet/That's innovation. :)Troll-o-vative!! (n/m).Or, you could go by the actual definition of...

Tags: Engineering, Smart phones, Digital media, Digital music, learning curve, Apple Inc., iTablet, battery, Innovative

Discussion threads 2009-09-30

Colbert heats up global warming

Too funnySo, 350ppm means certain environmental disaster? And we're already above that? Hmmm...Back to the drawing board...I really REALLY resent the Chicken Littles running around screaming their heads off, and I'm gradually getting the feeling that, even if originally well-intentioned, they can't see the forest for the trees.What...

Tags: disclamer, Colbert, global warming, scientific community, carbon dioxide

Discussion threads 2009-08-25

Shock Horror 'Social Media': Who Will Save/Train the Children?

An interesting US national poll from Common Sense Media asking 'is social networking changing childhood?' opens up some wider issues. Common sense media suggest their poll... ...illustrates a continuing disconnect between parents and kids when it comes to kids’ digital lives....

Tags: Facebook, Network, Social Media, Social Networking, Online Communications, Marketing, Advertising & Promotion, Oliver Marks

Blog posts 2009-08-11

Apple, and pretty much everyone, sued over touchpad technology

Apple is the target of a lawsuit by Tsera LLC, a technology firm based in Texas, claiming it infringed on its patent for a touchpad interface. Briefs filed in Federal District Court in Texas claim that Tsera owns “all right, title and interest in� a patent filed...

Tags: Patent, Apple Inc., Trackpads, Notebooks, Hardware, Notebooks & Tablets, Jason D. O'Grady

Blog posts 2009-07-21

Bing claims 8 percent rise in users

Bing claims 8 percent rise in usersThis is only relevant if......those unique visitors return. 8% of 0 is still zero. So what's the base % used?Bing BS marketing. Oh wait - it's a MS product, therefore we can expect marketing lies.RE: Bing claims 8 percent rise in usersNot relevant at...

Tags: SEARCH, Bing

Discussion threads 2009-07-14

Botnet awakes in further South Korean attack

Botnet awakes in further South Korean attackLets ban Windows and go hard core Linux.Because we know that the hackers will give up instantly if everything was Linux. They would simply give in and go out and get real jobs.NOT.Whats the difference, Windows today, Linux tomorrow, in the long run...

Tags: SECURITY, Operating systems, Hacking, attack, Linux, hacker, Microsoft Windows, computer

Discussion threads 2009-07-10

US, S. Korean websites under attack; N. Korea blamed

So it's cyberwar. In a July 4 attack that is believed to come from North Korea or its sympathizers, the websites of a number of U.S. and South Korean government agencies were knocked out and experienced continuing problems since the holiday, the Associated Press is reporting today....

Tags: U.S., North Korea, Web Site, FTC, Attack, Transportation, Web Site Development, Web Technology, Security, Internet, Richard Koman

Blog posts 2009-07-08

Alticopeia (Mobile)

Alticopeia contains approximately 400 herbs and non-herbal dietary supplements. Its purpose is to provide a framework by which one may understandgeneral aspects of the drug and for what it may be used. It may be used much as a Pharmacopeia is used, but with less emphasis on dosing and more...

Tags: Commission, Mobile, Name, Alticopeia, Sales Force Management, Sales

Software downloads 2009-07-08

TomTom GO 740 Live

When we spoke with TomTom's representatives concerning the new GO 740 Live, the navigation device was described as offering a "God's-eye view" of the road. Now, the GO isn't omniscient, but it gets pretty close with its three-pronged approach to navigation data. Firstly and most importantly, a built-in wireless data...

Tags: bottom edge, TomTom Map Share, TomTom, GO 740 Live

Product reviews 2009-05-27

HP Mini 1151nr

The slim, sleek HP Mini 1000 remains, in some ways, the pinnacle of Netbook development, with its whisper-thin design and large edge-to-edge keyboard. Verizon is now offering a 3G-enabled version of this system, called the Mini 1151NR, as part of a package that will seem familiar to mobile phone buyers;...

Tags: Hewlett-Packard Co., HP Mini 1000, Mini, netbook, Verizon Communications Inc.

Product reviews 2009-05-26

Military beefs up cyberwar capabilities with games, Linux

The Defense Dept. is beefing up its cyberwarfare capabilities, as evidenced by the cyberwar games at West Point last month, as the Times reports, but it's a slow slog. A team of cadets spent four days struggling around the clock to...

Tags: Military, Linux, Games, Hacking, UNIX, Operating Systems, Open Source, Security, Software, Personal Technology, Richard Koman

Blog posts 2009-05-11

G.E. discovers how to put 500GB on a disc; eventual Blu-ray killer?

G.E. discovers how to put 500GB on a disc; eventual Blu-ray killer?Double edged swordWith the ISPs boosting fees and limiting monthly usage the "instant media download" scheme will never take off. The "flash" thing is still too expensive and unreliable (what would a 500 gig flash module cost). ...

Tags: Consumer electronics, Flash Media, DVD archive, killer, G.E., disc, DVD, disk, Flash Movie

Discussion threads 2009-04-27