mystery customer

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Podcast: Google Apps Premier, Vista security, salesforce.com mystery customer and more...

Podcast: Google Apps Premier, Vista security, salesforce.com mystery customer and more...Pocasts not showing up in iTunesThe last one in iTunes is the 9 Feb episode, #69.Can you fix this?

Tags: Podcasts, Microsoft Windows Vista (Longhorn), Sales force management, Digital music, mystery customer, Google Apps Premier, Vista security, Google Apps, Salesforce.com Inc., podcast, Microsoft Windows Vista, Google Inc., security

Discussion threads 2007-02-23

Additional Resources

AOL ditches the triangle; previews new brand identity, logos

Those are some ugly logos, I do hope they go with something better and more appealing to the eye.RE: AOL ditches the triangle; previews new brand identity, logosWhy? What's wrong with their initial logo? It wouldbe something akin to Chevy putting a Ford logo on its' cars. ...

Tags: Branding, LSD, America Online Inc., new brand identity, brand identity, brand

Discussion threads 2009-11-23

Chatting (Not Chattering) About Salesforce - Part I

(NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog.  Let's see how that...

Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg

Blog posts 2009-11-23

Windows and Office cash cows take a hit in Microsoft's first quarter

BURN BABY BURNNice to see Microsoft start the downward spiral.Don't get too happy...Every company has a blip in its future - just wait until the next quarter.When you're on top the only way is down.Happened to all those on top at some point....IBMNovellGMLotusLike so many other companies?But then again, the...

Tags: Microsoft Windows 7, Operating systems, OPEN SOURCE, NOW IT, Microsoft Corp., Linux, Microsoft Office, Microsoft Windows

Discussion threads 2009-10-23

News to know: Adobe; OpenSUSE; Ubuntu; IBM; P2P; Palm

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Adrian Kingsley-Hughes: Adobe Flash for all smartphones ... except iPhone Andrew Mager: Google and Adobe join forces on Open...

Tags: Ubuntu, Adobe Systems Inc., Google Inc., High Tech Computer Corp., Data Center, Information Technology, P2P, Palm Inc., Novell OpenSuse, Jason Perlow, Apple Inc., Beta, IBM Corp., Data Centers, Tablets, Cloud Computing, Strategy, Storage, Hardware, Data Management, Notebooks & Tablets, Management, Larry Dignan

Blog posts 2009-10-05

Move over Enterprise 2.0, it's now Social Business Design

Given the relatively friendly pounding I took over my Enterprise 2.0 - what a crock post, it's gratifying to see that it has stirred some interesting interpretations and thoughts on the topic. That's always good and especially pleasing when one considers that most blog posts are the equivalent of digital...

Tags: BPR, Enterprise 2.0, Re-engineering, Cohen, Oliver Marks, Business Process Engineering, Organizational Structure, Business Process Reengineering (BPR), Human Resources, It Operations, Dennis Howlett

Blog posts 2009-09-21

More electronics salespeople recommend Samsung, not Sony LCD HDTVs

Why Samsung?Inquiring minds want to know.Is it just because Sammy makes Sony's panels?RE: Why Samsung?Good question. MAYBE - Samsung reaches out to them more? Just speculating, but when I did retail computer sales (15+ years ago) we had vendors reps that were in the store all the time. They did...

Tags: TVs, TV & Home Theater, Sales force management, Salesmen, Sony Corp., Samsung Electronics Co. Ltd., electronics salespeople, Sony LCD, Sony LCD HDTV, HDTV, electronics

Discussion threads 2009-09-14

A look at On2 Technologies and why Google wants it

It's not very often that Google makes an acquisition and the target inspires a collective "who?" But that's what happened when the search giant bought On2 Technologies, a penny stock trading in obscurity on the American Stock Exchange, for 60 cents a share. And unless you've followed the wonderful world...

Tags: Adobe Systems Inc., Google Inc., On2 Technologies, Video, H.264, Corporate Communications, Marketing, Larry Dignan

Blog posts 2009-08-05

Is AT&T slowly dethroning the almighty iPhone?

Is AT&T slowly dethroning the almighty iPhone?Dethroning? Always dethroned!From the beginning, Apple missed a substantial market on the iPhone by linking to AT&T. AT&T has had a long-time bad reputation as a provider, in terms of both coverage and customer service. Why Apple would have chosen AT&T remains a mystery....

Tags: AT&T Corp., Apple iPhone, Apple Inc.

Discussion threads 2009-06-24

Gartner's conservative mid-tier ERP Magic Quadrant

Gartner's conservative mid-tier ERP Magic QuadrantSAP Business All-in-OneI take serious exception to your comments about SAP Business All-in-One. While you?re obviously entitled to your opinion, these comments are misleading and factually inaccurate. On what do you base your comment about where Business All-in-One was a few years ago?...

Tags: Enterprise resource planning (ERP), SAP Business All-in-One, SAP Business, SAP AG, ERP, Gartner Inc.

Discussion threads 2009-06-11

Report: Sun and IBM clashed over executive pay

Report: Sun and IBM clashed over executive payGreed is good... right?Figures that talks would break down because some greedy SOB isn't content with millions of dollars alone, but want even more.RE: Report: Sun and IBM clashed over executive payLet them fail. Who cares. None of their products can't...

Tags: Benefits, Sun Microsystems Inc., IBM Corp.

Discussion threads 2009-04-07

News to know: Cisco, Salesforce, iPhone, Seattle P-I, Facebook, Intel

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Tom Steinert-Threlkeld: Cisco launches bid to capture the data center Cisco: Beyond the data center Larry Dignan: Cisco's...

Tags: Salesforce.com Inc., Apple iPhone, Facebook, Larry Dignan, Data Center, Dana Blankenhorn, Cisco Systems Inc., Intel Corp., Data Centers, Storage, Hardware, Data Management, Sam Diaz

Blog posts 2009-03-17

Q&A with Jeremiah Owyang: Social business economy

In December Peter Kim took to his network to crowdsource and create his 2009 social media predictions. One such predictor was Jeremiah Owyang, senior analyst with Forrester in the social computing group, who said "The recession will force revenue results out of social technologies." The key word here is "force."...

Tags: Brand, Social Media, Twitter, Branding, Marketing, Jennifer Leggio

Blog posts 2009-03-02

CRM 2009 - Companies to Watch For - Part Tree, er...Three

To Recap We're heading into the homestretch.  Which is why the Giants need to beat the Panthers....last night.  Oh, snap. This isn't my NFL blog. I don't have one. This is the final episode in that hilarious sitcom, Greenberg's Fools Gold.  For those of you who missed the previous...

Tags: Software-as-a-service, CRM, Greenberg, Connectbeam Management, Zuora, LucidEra, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2008-12-22

Startups listen up: you've got a pricing problem

Just about every new product coming to market is being offered as a service rather than packaged software. But pricing remains something of a mystery. A while back, I started a spreadsheet that plots price points for different saas accounting offerings. At the time I concluded that no-one has figured...

Tags: Salesforce.com Inc., Small And Medium Enterprise, Web Application, Pricing Strategy, Phil Wainewright, Pricing, Smb/Sme, Marketing Research, Marketing, Dennis Howlett

Blog posts 2008-10-06

IBM: The mainframe is back

IBM: The mainframe is backMainframe decision makers...As long as IT departments are headed by baby boomers who are in bed with IBM, the z series will continue to exist and propogate. There are a number of old systems (re: COBOL) that still meet the business needs, and will continue...

Tags: Mainframes, Servers, mainframe, IBM Corp.

Discussion threads 2008-08-18

News to know: Geek sheets; Cuil; Apple; DNS patch

Notable headlines: Jason Perlow: Geek Sheet: A Tweaker's Guide to Solid State Drives SSDs and Linux Gallery: Crucial Micron Solid State Drives My Sunday Afternoon: Fun with VMWare ESX 3i Dana Blankenhorn: The Microsoft way with Apache ...

Tags: Apple iPhone, Larry Dignan, Data Center, DNS, Apple Inc., Microsoft Corp., Data Centers, Domain Names, Video Cards, Linux, Storage, Semiconductors, Networking, Hardware, Data Management, Internet, Components, Operating Systems, Software

Blog posts 2008-07-28

News to know: Phishing; Gates gone; Google; Hyper-V

Notable headlines: Dancho Danchev: HSBC sites vulnerable to XSS flaws, could aid phishing attacks TechRepublic: Most report their IT career has been better than they expected Mary Jo Foley: J Allard gets a new job Mystery explained: Why...

Tags: Google Inc., Information Technology, Bill Gates, Microsoft Corp., Phishing, Cyberthreats, Leadership, Strategy, Open Source, Security, Spam And Phishing, Management, Larry Dignan

Blog posts 2008-06-30

Mystery explained: Why you have to reboot Windows so often

Mystery explained: Why you have to reboot Windows so oftenYou failed to explain...WHY rebooting in necessary.It's because of the Windows architecture. It is so monolithic that it can't recover from simple application errors. When one thing goes wrong, it is a snow ball effect. Other OS's do not suffer nearly...

Tags: Linux, Operating systems, Other OS, reBoot Windows, operating system, Microsoft Corp.

Discussion threads 2008-06-28

Microsoft's grand plan to eliminate phone numbers

Microsoft's grand plan to eliminate phone numbersYeah. Sure.Right after we get the paperless office, flying car & the long-promised 3-day work week.Google has GrandCentral for contacting user's various phone numbersGoogle has GrandCentral something kind of along these lines with making multiple contacts but to the different phone numbers that one...

Tags: Telecom & Utilities, Telephony, TELECOMMUNICATIONS, Microsoft Corp., phone, network

Discussion threads 2008-05-29