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ZDNet Resources
- An introduction to multimedia services
- This paper explores market segment trends, multimedia services, key multimedia standards, and the technical components needed to deliver multimedia services effectively. A section on Dialogic and multimedia discusses some of the Dialogic products that can help make the move to multimedia faster and more cost effective. ...
- Tags: Multimedia, Dialogic, Multimedia Service
- White papers 2008-05-01
- An Introduction to Multimedia Services
- Adding video to voice and text applications to create multimedia services is an important development, which promises to provide a robust new revenue stream for service providers and greatly enhance enterprise solutions, including the contact center. This paper explores market segment trends, multimedia services, key multimedia standards, and the technical...
- Tags: Multimedia, Multimedia Service
- White papers 2005-09-01
Additional Resources
- $99 WAL-MART iPhone? What are they smoking?
- $99 iPhone. Keep smoking that crystal cider, Apple freaks! There's been a lot of speculation about whether or not if WAL-MART is going to be selling $99, 4GB iPhone 3Gs in early Q1 of 2009. Even assuming if this rumor is true,...
- Tags: Apple iPhone, Wal-Mart Stores Inc., AT&T Corp., 3G, Memory, Flash Memory, Cellular Phones, Consumer Electronics, Personal Technology, Semiconductors, Hardware, Components, Jason Perlow
- Blog posts 2008-12-05
- Support.com: We'll kill your crapware for free
- Support.com on Monday will roll out a free service designed to remove crapware from your PC. This public service has a bit of a motive: Support.com--essentially the Jiffy Lube of the PC industry--wants your future business. Here's how this will work: Folks call 1-800-PC-Support or log on...
- Tags: Software, PC, Support.com, Netbooks, Desktops, Tools & Techniques, Hardware, Management, Larry Dignan
- Blog posts 2008-12-05
- Harden Facebook? Sure, but where to start?
- * Ryan Naraine is traveling. Guest editorial by Paul F. Roberts You may have heard the news that everybody's favorite social network, Facebook, won a big legal settlement on Monday against spammers who were using the 100 million strong network to distribute what the...
- Tags: Facebook, Application, Network, Attack, Social Networking, Networking, Security, Online Communications, Marketing, Advertising & Promotion, Ryan Naraine
- Blog posts 2008-12-05
- Next up for layoffs: Real
- Real Networks said today that it informed 130 employees, or 7.5 percent of its worldwide workforce, that their positions would be eliminated at the end of year. In a post on the company's official blog, the company said the layoffs were part of a larger cost cutting plan that "is...
- Tags: Layoff, Severance Package, RealNetworks Inc., Health Care, Workforce Management, Recruitment & Selection, Vertical Industries, Human Resources, Enterprise Software, Software, Sam Diaz
- Blog posts 2008-12-04
- Seagate's "random freeze" problem: worse than reported?
- Reports that Seagate is having "random freeze" problems on its new 1.5 TB drives may be more serious than the company has admitted: 1 TB Seagate drives may be affected as well. Seagate on the case Seagate spokesman Mike Hall wrote: Seagate is...
- Tags: Seagate Technology LLC, RAID, Storage, Hardware, Robin Harris
- Blog posts 2008-12-04
- CRM 2009 Forecast - Part 2 - Sticking My Hands Out To Be Slapped
- Last week at this time I was throwing my neck out there forecasting some of CRM's moves in 2009 - and no one chopped it off, thank goodness. So, now, in the same spirit, I'm going to do part 2 of three and stick my hands out to be slapped...
- Tags: Salesforce.com Inc., Software-as-a-service, PaaS, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Software As A Service (SaaS), Cloud Computing, Enterprise Software, Marketing, Software, Emerging Technologies, Paul Greenberg
- Blog posts 2008-12-04
- WebAlive: A Virtual World that Means Business
- The campus with its tapered lawns, water fountains, and post-modern styled buildings, were typical of any professional campus. Only this wasn't just any campus. It was Nortel's virtual online campus in WebAlive, its new virtual world service. I was just given...
- Tags: Virtual World, Nortel Networks Corp., WebAlive, Altadyn, LDAP Integration, Dave Greenfield
- Blog posts 2008-12-04
- Information Agenda: A strategy shift from applications to information
- Stuck between business challenges on the one hand, and information management systems on the other hand which simply limit your ability to respond. IBM's Tom Inman wants an easy way to spread your information across the board. Commentary--As the CIO of a flourishing business, you are happy to report...
- Tags: Information Management, Business, Information, Information Agenda, IL&P, Competency Center, Strategy, Management, customer relations, IBM, application agenda, IT, Tom Inman IBM, Special to ZDNet, Tom Inman IBM Information Management division, Special to ZDNet
- News items 2008-12-04
- The emerging case for open business methods
- The Internet has been the genesis of countless useful business innovations over the last several decades. These include a globally unified e-mail network, the advent of search engines, the rise of rich user experiences and SaaS, and most recently cloud computing to name but a few. But perhaps...
- Tags: Network, Industry, Business, Business Strategy, Business Method, Reasons Organization, Dave Bort, Internet, Strategy, Open Source, Management, Dion Hinchcliffe
- Blog posts 2008-12-04
- Market player machinations may warp, but not 'kill', SOA
- Dave Linthicum recently offered a somewhat dour assessment of the SOA market, determining that there at least five things killing SOA as we know it these days: Venture capitalists by micromanaging SOA vendors; Sarbanes-Oxley by scaring away SOA vendors; Big consulting firms (by mismanaging SOA...
- Tags: SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick
- Blog posts 2008-12-04
- iPod touch gets VoIP, steals some iPhone thunder
- The 'funnest' iPod ever has kicked it up a notch. Bam! Thanks to a microphone adapter and some free software called Truphone, the second-generation iPod touch is now capable of courting consumers as a VoIP mobile phone, in the most literal of senses (just...
- Tags: Apple iPhone, VoIP, Apple iPod, Call, Apple iPod Touch, Truphone, Truphone Application, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Andrew Nusca
- Blog posts 2008-12-04
- AT&T cuts 12,000 jobs, will cut capital spending
- AT&T said Thursday that it will cut about 12,000 jobs, or 4 percent of its workforce, due largely to "economic pressures." The layoffs are beginning to sound like a broken record (or MP3). AT&T said it wants to streamline its operations as its business morphs to one...
- Tags: Job, AT&T Corp., Recruitment & Selection, Telephony, Wi-Fi, Wireless, Telecommunications, Broadband Internet, Human Resources, Workforce Management, Networking, Larry Dignan
- Blog posts 2008-12-04
- Schwartz: Three reasons you need JavaFX
- In the run-up to today's launch of JavaFX, ZDNet sat down with Sun CEO Jonathan Schwartz to get his thoughts on JavaFX, Flash, and the future of Java. [ Read: Sun launches JavaFX 1.0, and JavaFX Q&A ] [Ed] Q. Why did Sun create...
- Tags: Developer, Java Platform, Sun Microsystems Inc., JCP, Audience, JavaFX, Ed, Jonathan, Microsoft Obviously, Java, Programming Languages, Software Development, Software/Web Development, Ed Burnette
- Blog posts 2008-12-04
- EIC podcast: Yahoo trial balloons; Mumbai and Twitter; E-commerce
- In this week's EIC squared podcast Dan and I talk about the Yahoo rumor mill, the holiday shopping season on tech land and the Mumbai terror attacks and Twitter. First the Yahoo rumor mill. The latest is that former AOL CEO Jonathan Miller is trying to raise...
- Tags: Mumbai, Yahoo! Inc., Twitter, E-business, Podcasts, Internet, Larry Dignan
- Blog posts 2008-12-04
- Amazon puts human genome, other data sets in the cloud
- Amazon Web Services AWS on Thursday said it will publish data sets such as the Human Genome, U.S. Census and labor statistics to its cloud to make the information easier to access for researchers. For starters, Amazon will publish various U.S. Census databases from the U.S. Census...
- Tags: Genome, Amazon.com Inc., Data Set, Storage, Hardware, Larry Dignan
- Blog posts 2008-12-04
- Live Webcast: The Top 5 Ways to Save Money with CRM
- Customer Relationship Management, or CRM, is highly regarded as an excellent solution for making money but often overlooked as an equally effective tool for saving money. Now in a slowing economy, a well planned and executed CRM strategy can save your business money and optimize your investment. But...
- Tags: Webcast, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-12-04
- Business Service Management Links IT Services to Business Goals
- Business activities and profitability increasingly depend on technology, challenging IT to optimize services based on business priorities. Read on to discover how the most effective way to deliver business-optimized service is to adopt a process-driven, holistic approach to IT operations, shifting the focus from technology...
- Tags: IT Services, Information Technology, Business Service, Business Service Management, Computer Associates International Inc., Strategy, Management
- White papers 2008-12-04
- Business Service Management
- IT management is undergoing a transformation that's driven by the goal of managing IT to business priorities. This whitepaper explores how, under pressure to demonstrate business value, be innovative and act in a more strategic capacity, IT leaders must unify and optimize their heterogeneous and resource-intensive infrastructures...
- Tags: Information Technology, Business Service, Business Service Management, Computer Associates International Inc., Strategy, Management
- White papers 2008-12-04
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White Papers and Webcasts
The Intel Core i7 microprocessor is built using a new microarchitecture, codenamed Nehalem, that allows chips to handle more data, quicker and more energy efficiently. Go inside Intel labs and meet some of the thousands of Intel engineers who helped design and test the new processor.
