msa communication

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Korean Service Provider Overcomes Shortcomings of Existing VoIP Services

MSA Communication is a VoIP communication service provider founded in September 2004. MSA needed to develop and deploy technology that could overcome the shortcomings of existing soft-phone-based Internet phone service. Using BEA WebLogic SIP Server as the basis for an Internet-based callback service, MSA was able to replace its previous...

Tags: BEA WebLogic, BEA Systems Inc., VoIP Service, MSA Communication, Business Services, Telephony, VOIP, Application Servers, Middleware, Telecommunications, Enterprise Software, Networking, Software

Case studies 2007-06-01

Additional Resources

Pepsico Saved from Suicide Campaign by Twitter?

It's not easy to push consumer products these days as discretionary spend dries up and advertising channels become ever fragmented. Understandable then when corporations are seduced into more edgier terrain by their creative agencies. And yet where trust and sustainability is at a premium, its hard to figure how BBDO convinced Pepsico to cross the line...

Tags: Advertisement, PepsiCo, Suicide, Twitter, BBDO, Christine Lu, TBWA, James Farrar

Blog posts 2008-12-04

WebAlive: A Virtual World that Means Business

The campus with its tapered lawns, water fountains, and post-modern styled buildings, were typical of any professional campus. Only this wasn't just any campus. It was Nortel's virtual online campus in WebAlive, its new virtual world service. I was just given...

Tags: Virtual World, Nortel Networks Corp., WebAlive, Altadyn, LDAP Integration, Dave Greenfield

Blog posts 2008-12-04

Information Agenda: A strategy shift from applications to information

Stuck between business challenges on the one hand, and information management systems on the other hand which simply limit your ability to respond. IBM's Tom Inman wants an easy way to spread your information across the board. Commentary--As the CIO of a flourishing business, you are happy to report...

Tags: Information Management, Business, Information, Information Agenda, IL&P, Competency Center, Strategy, Management, customer relations, IBM, application agenda, IT, Tom Inman IBM, Special to ZDNet, Tom Inman IBM Information Management division, Special to ZDNet

News items 2008-12-04

The emerging case for open business methods

The Internet has been the genesis of countless useful business innovations over the last several decades. These include a globally unified e-mail network, the advent of search engines, the rise of rich user experiences and SaaS, and most recently cloud computing to name but a few. But perhaps...

Tags: Network, Industry, Business, Business Strategy, Business Method, Reasons Organization, Dave Bort, Internet, Strategy, Open Source, Management, Dion Hinchcliffe

Blog posts 2008-12-04

So just what is a 21st Century Skill?

We hear a lot about 21st Century Skills lately; I'm certainly guilty of using the phrase. There's a whole website devoted to building them (actually, there are thousands, but this one has the domain name www.21stcenturyskills.org). We also know that a lot of our kids don't have them...

Tags: Student, 21CS, Ruby On Rails, Productivity, Domain Names, Software/Web Development, Web Development, Internet, Christopher Dawson

Blog posts 2008-12-03

5 steps to cut IT budgets wisely

5 steps to cut IT budgets wiselyRisk intolerant environmentI'd be interested in hearing, if you're so inclined, an exploration of how to navigate risk-intolerant environments.Risk floorInteresting issue.Every environment is risk-intolerant; the difference lies in degrees. Therefore, I think several considerations are important:1. Gauging the degree of intolerance so you know...

Tags: information technology, risk floor, environment, IT budget

Discussion threads 2008-12-03

IT expert executed in Iran

Following Pakistan's recently introduced "Prevention of Electronic Crimes Ordinance 2008" according to which potential cyberterrorists would face the death penalty, a neighboring country, Iran, has recently executed an IT expert who confessed of being an Israeli spy for at least three years. After being recruited by Mossad during a business...

Tags: Information Technology, Equipment, Iran, Government, Productivity, Real Estate, E-mail, Business Operations, Online Communications, Dancho Danchev

Blog posts 2008-12-01

The Paparazzi Social Media Problem

Jevon McDonald, someone whose opinions I rate highly, has posted a stellar piece on 'The uncertain future of Blogging' today. The idea of user-generated content was once almost exclusively owned by blogging. Blogging was the conversation, blogging was the vehicle, blogging was the...

Tags: Collaboration, Blog, Jevon, Blogging, Internet, Oliver Marks

Blog posts 2008-12-01

Survey: CIOs 'out of the loop'

CIOs are often seen as "glorified IT directors", looking after the day-to-day running of IT systems, instead of being used to align IT with business aims. Chief information officers are "out of the loop", according to a survey carried out by London-based Deloitte and the Cranfield School of Management....

Tags: CIO, Role, Strategy, Management, IT mangement, survey, IT systems, Tom Espiner ZDNet.co.uk

News items 2008-12-01

Security Lessons and Your Personal Firewall

There's an interesting dynamic I've been noticing and discussing a lot recently - people and companies are grappling with how to project some facets of their lives and information online while keeping other areas secret. As i suggested in my previous post, it...

Tags: Facebook, Firewall, Personal Firewall, Security, Oliver Marks

Blog posts 2008-11-30

How should companies approach outsourcing in this economy?

How should companies approach outsourcing in this economy?Outsourcing should be abolishedThere's no way we can keep good jobs in America if we keep sending them offshore.Bring jobs back to America should be Job #1!Abolish outsourcing!God Bless America.RE: How should companies approach outsourcing in this economy?Can't argue with that Dietrich -:)In...

Tags: outsourcing, outsource, job

Discussion threads 2008-11-30

Smart and interactive textile structures

It's not the first time that I'm writing about smart textiles -- check here or there for previous stories. But today, let's look at the work of Lena Berglin, a Swedish PhD student who is creating multifunctional textiles based on smart materials. She already has developed an intelligent glove, capable...

Tags: Health Care, Textiles, Lena Berglin, Cuff, Research Method, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Roland Piquepaille

Blog posts 2008-11-29

Mumbai Attacks : Knowledge is Power

There is a huge difference between verified information, speculation, incorrect information and disinformation. The net is buzzing about the communication enabled by Twitter, Flickr, youtube, wikipedia and bloggers from Mumbai, with CNN stating "It was the day social media appeared to come of...

Tags: Event, Knowledge, Twitter, Attack, Wiki, Security, Online Communications, Oliver Marks

Blog posts 2008-11-28

A future so bright Tux needs shades

A future so bright Tux needs shadesThe end of aggravationI agree. I'm sure the same can also be said about OS X, but for me, Ubuntu has made my computing life a pleasure again. Windows is just too much work and aggravation.RE: A future so bright Tux needs shadesAh- okay,...

Tags: UNIX, OPEN SOURCE, Operating systems, Linux, GNU/Linux, bright Tux, Tux

Discussion threads 2008-11-26

Harvard Business Review warns against 'sloppy thinking': does this apply to SOA?

Harvard Business Review warns against 'sloppy thinking': does this apply to SOA?SOA may also be nonsense like Knowledge ManagementI have heard of SOA after it became extensively publicized. Many of the articles I read failed to bring out any distinct and valuable core concept of SOA. One expert (V...

Tags: Service-oriented architecture (SOA), Web services, Middleware, Enterprise software, Harvard Business Review, SOA

Discussion threads 2008-11-26

Yes, Twitter really is worth the trouble

Yes, Twitter really is worth the trouble...Like the aforementioned article "Twitter: is there any point?" I received this via my twitter client.I like following great people that think like I do and the ones that think differently than I do. None of the people i follow send out...

Tags: Blogging, Twitter

Discussion threads 2008-11-25

Holiday Gift Guide 2008: Mid-range Apples that won't break the bank

If you've got a couple extra bucks in your budget this year there are a couple of middle priced (US$100-300) gifts that up that I want to recommend. If this isn't quite your price range, feel free to check out my list of Mac-related gift ideas under $100...

Tags: Bank, Apple iPhone, Battery, Apple Inc., Apple iPhone 3G, Chumby, Novatel USB727, FastMac U-Charge Battery Charger, 3G, Engineering, Wireless, Cellular Phones, Consumer Electronics, Personal Technology, Jason D. O\'Grady

Blog posts 2008-11-24

Is Command & Control Management Inefficient?

When most people think of how businesses are organized, they visualize command and control management: the pine tree visual with the leaders at the top. Since we are entering the Western festive season here are some appropriate images to illustrate this. The traditional 'Christmas Tree'...

Tags: Fractal, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks

Blog posts 2008-11-24

Will email and text messages get shorter with the BlackBerry Storm?

Will email and text messages get shorter with the BlackBerry Storm?Interesting...Yeah personally I do not like the touch feature. I have many friends with smart-phones and they always send me very short versions of things they say because it's hard for them to type on their phones.I have a VERY...

Tags: Text messaging/SMS/MMS, Keyboards, Cellular phones, Handhelds, BlackBerry Storm, e-mail, text messaging, Research In Motion Ltd., RIM BlackBerry, Apple iPhone

Discussion threads 2008-11-21