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Cross-Reference ITIL V3 and MOF 4.0

IT organizations are continuously being challenged to deliver better IT services at lower cost in a turbulent environment. Several management frameworks have been developed to cope with this challenge, one of the best-known being the IT Infrastructure Library ITIL. At the highest level, both frameworks follow a lifecycle approach, but...

Tags: Information Technology, Lifecycle, TSO, IT Organization, MOF, ITIL, Process Improvement, It Services, Strategy, Quality, Business Operations, Management

White papers 2009-09-01

New ITIL book on the horizon

New ITIL book on the horizonITIL is just common senseWhen reading about the ITIL processes, I was constantly saying to myself "Well, DUH!". The big PROBLEM lies in mapping the ITIL processes into an ORGANIZATION. There are no easy 1:1 mappings here - just a lot of overlap between departments,...

Tags: Process improvement, IT Services, ITIL, MOF, IT Service Management

Discussion threads 2005-09-21

Additional Resources

Microsoft IT Business Case for System Center Configuration Manager 2007 in a Data Center

This paper will demonstrate the business case that Microsoft IT made to implement System Center Configuration Manager in a data center to reduce costs through optimized IT resources, improve efficiency, and enable the data center to meet its data and computing needs. Additionally, this paper will detail how the implementation...

Tags: Business Case, Data Center, Information Technology, Microsoft Corp., Data Centers, Storage, Strategy, Hardware, Data Management, Management

Case studies 2008-09-01

Momentum Webcast: Charting Your Path on the SAM Maturity Model (Level 100)

The attendee of this webcast will learn about the new Software Asset Management SAM Maturity Model and how and why one should consider charting the company's course along the framework. The presenter discusses the SAM Maturity benefits, how to identify where the company is on the maturity scale and how...

Tags: Software, Webcast, ISO, Tools & Techniques, Process Improvement, Iso standards, Management, Quality, Business Operations

Webcasts 2008-04-17

UML Models to CSP Models in MOMENT2-GT

MOMENT2 is an algebraic model management framework that permits manipulating models in the Eclipse Modeling Framework EMF. The goal consists in using OMG standards, such as Meta-Object Facility MOF, Object Constraint Language and Query/View/Transformation QVT, as a clean interface between formal methods and model-based industrial tools that permits taking the...

Tags: University Of Leicester, MOMENT2-GT, MOMENT2, UML, Quality, Programming Languages, Productivity, Ooa/Ood/Oop, Software Development, Software/Web Development, Business Operations

White papers 2007-09-16

Windows Vista Service Life-Cycle Management 1 (Windows)

Windows Vista Service Life-Cycle Management WVSLM provides concise guidance to help minimize total cost of ownership of desktop infrastructure. Process guidance and document templates help make service management concepts from the IT Infrastructure Library ITIL and the Microsoft Operations Framework MOF tangible and easily implementable by focusing on a single...

Tags: Service Management, Lifecycle Management, Microsoft Windows Vista, WVSLM, Microsoft Windows, ITIL, Microsoft Windows Vista (Longhorn), It Services, Desktops, Operating Systems, Software, Hardware

Software downloads 2007-08-29

Application Center 2000 - Dump Health Monitor Tool 1 (Windows)

DumpHM dumps a subset of the Health Monitor 2.1 configuration to a .mof file. You can use the file produced to reproduce and/or export the same configuration on another server, or you can keep it as a backup. This version is the first release on CNET Download.com.

Tags: Configuration, Health Care, Microsoft Corp., DumpHM, Vertical Industries, Benefits, Healthcare, Microsoft Windows, Enterprise Software, Software, Human Resources, Operating Systems

Software downloads 2007-08-22

WebML Modeling in UML

In recent years, the author has witnessed how the Web Engineering community has started to use standard UML notation, techniques and supporting tools for modeling Web systems, which has led to the adaptation to UML of several existing modeling languages, notations, and development processes. This interest for being MOF and...

Tags: Notation, Modeling, UML, Research & Development, Programming Languages, Productivity, Ooa/Ood/Oop, Software Development, Software/Web Development, Business Operations

White papers 2007-03-23

A MOF-Based Metamodel and UML Syntax for Networked Ontologies

Next generation semantic applications will be characterized by a large number of networked ontologies; as a consequence the complexity of semantic applications increases. This paper presents a metamodel and a UML syntax for the specification of networked ontologies. For the specification of the metamodel, the paper follows the metamodeling approach...

Tags: Specification, Ontology, Universitat Karlsuhe, UML, Model Driven Architecture, Programming Languages, Strategy, Ooa/Ood/Oop, Software Development, Software/Web Development, Management

White papers 2006-09-20

A Metamodel and UML Profile for Rule-Extended OWL DL Ontologies - A Complete Reference

This white paper presents a MOF compliant metamodel and UML profile for the Semantic Web Rule Language SWRL that integrates with the previous work on a metamodel and UML profile for OWL DL. Based on this metamodel and profile, UML tools can be used for visual modeling of rule-extended ontologies.

Tags: Universitat Karlsuhe, UML, Programming Languages, Semantic Web, Ooa/Ood/Oop, Software Development, Software/Web Development, Internet

White papers 2006-03-24

Service Monitoring and Control

An effective alert management system and high service availability are vital in the world of IT operations. To facilitate this, the five solution accelerators for Service Monitoring provide technical and prescriptive guidance that complements the deployment of Microsoft Operations Manager MOM 2005 with alert management and improves service continuity. The...

Tags: Monitoring, Microsoft Corp., ITIL, Process Improvement, It Services, Quality, Business Operations

White papers 2005-12-19

MOF: An Actionable and Prescriptive Approach to ITIL

This white paper summarizes the content of Microsoft Operations Framework MOF and explains how MOF builds on and extends the Information Technology Infrastructure Library, commonly known as ITIL, to provide IT managers with an actionable set of prescriptive guidelines for improving operations. Nowadays there is tremendous pressure on IT organizations...

Tags: Information Technology, ITIL, Process Improvement, It Services, Quality, Business Operations

White papers 2005-11-29

TechNet Webcast: Modifying the SMS_DEF.MOF for Advanced Clients (Level 300)

The presenter of this webcast will discuss how to properly configure hardware inventory to add new providers, classes, and attributes to the Microsoft Systems Management Server 2003 environment.

Tags: Webcast, Microsoft Corp., Hardware, Microsoft TechNet

Webcasts 2005-08-11

ITIL getting vendors on the same page

ITIL getting vendors on the same pageITIL with Microsoft slant = MOFThe Microsoft Operations Framework MOF, the Microsoft spin on ITIL, includes SME's directly tied to the daily processes of building supporting and optimizing the Microsoft infrastructures most businesses really use to perform their missions. If more large IT...

Tags: Process improvement, IT Services, SMB/SME, UNIX, ITIL, Microsoft Operations Framework, Microsoft Corp.

Discussion threads 2005-06-02

IT Occupation Taxonomy V.3.0

This white paper provides a taxonomy, or map, to the natural relationships between information technology IT job roles and team roles in the Microsoft Solutions Framework MSF and Microsoft Operations Framework MOF. The intent of this taxonomy is to help customers and partners, regardless of how they organize their business,...

Tags: Taxonomy, Information Technology, Microsoft Corp., Team Management, Strategy, Recruitment & Selection, Management, Human Resources, Workforce Management

White papers 2003-02-01

Microsoft Operations Framework (MOF) Boosts Cox Communication Inc.'s Efficiency, Lowers TCO

Cox Communications is nation's fifth largest cable television company. The company had experienced tremendous growth. The IT operation had kept up - but without initiating and formalizing the processes that would have ensured smooth, effective operation. A Microsoft-led team conducted an operations assessment based on the Microsoft Operations Framework MOF....

Tags: Information Technology, TCO, Microsoft Corp., Cox Communications Inc., Microsoft Operations Framework, ITIL, Process Improvement, It Services, Strategy, Service Level Management, Roi/Tco, Quality, Business Operations, Management, It Operations, It service Management, Finance, Managerial Accounting

Case studies

Deciding on the Right CMDB Granularity for Your MOF/ITIL Implementation

The MOF Operations Guide for Configuration Management implies that the tools used to implement Configuration Management can be used to drive the design of the function and CMDB. It is clear that the implementations of solutions such as Service Desk from HP, Red Box or Visionael can lead to quick-wins...

Tags: Granularity, CMDB, Configuration Management, ITILPeople.com

White papers

TechNet Webcast: How Microsoft IT Centrally Manages Its Infrastructure Using System Center and MOF (Level 300)

This webcast provides an overview of how Microsoft's own IT department centralized the management of its infrastructure using Microsoft Operations Manager MOM 2005, Systems Management Server SMS 2003, and the Microsoft Operations Framework MOF. The webcast explains how this implementation has helped to lower the cost of operations, reduce headcount,...

Tags: Webcast, Information Technology, Microsoft Corp., Microsoft TechNet, Disaster Recovery, Data Management

Webcasts

Managing Windows Server 2003 Best Practices - Part 1: Operations and Tasks-Level 200

Do you want to gain a better understanding of some of the basic concepts of managing Windows Server 2003? Then join us for this four-part series on managing Windows Server 2003 Best Practices. In part, one of the webcast series we will discuss the tasks required for managing Active Directory...

Tags: Microsoft Windows Server, Best Practice, Microsoft Windows Server 2003, Microsoft Windows, Servers, Operating Systems, Software, Hardware

Webcasts

Managing Windows Server 2003 Best Practices - Part 4: WINS Administration-Level 200

Do you want to gain a better understanding of some of the basic concepts of managing Windows Server 2003? Join this four-part series on managing Windows Server 2003 Best Practices. In the fourth and final webcast in the series, they will focus on administrative tasks needed for effective WINS server...

Tags: Microsoft Windows Server, WINS, Best Practice, Microsoft Windows Server 2003, Microsoft Windows, Servers, Operating Systems, Software, Hardware

Webcasts