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- Chatter: Amplified
- Last evening, fellow ZDNet'ers Mike Krigsman, Dion Hinchcliffe, Tom Foremski, Brian Sommer along with fellow Enterprise Advocate Vinnie Mirchandani and I sat down with Parker Harris, co-founder Salesforce.com to get a deep dive into the rationale behind Chatter, what it's really about and where it's going. ...
- Tags: Salesforce.com Inc., Sales Force Management, Sales, Dennis Howlett
- Blog posts 2009-11-19
- Epicor's implementation cost drive: what does it really mean?
- Epicor's announcement Monday that it has created a shared benefits program for implementations looks like a step in the right direction for those of us that want to see lowered implementation costs. On the face of it, the offer is compelling. According to the press release:...
- Tags: Epicor Software Corp., Customer, Benefits, Roi/Tco, Outsourcing, Human Resources, Finance, Managerial Accounting, It Operations, Business Operations, Outsourcing & Subcontracting, Dennis Howlett
- Blog posts 2009-11-11
- The maintenance renewal landscape
- A small and therefore statistically dubious quarterly CIO survey undertaken by Kash Rangan's team at Bank of America Merrill Lynch published earlier this month makes revealing reading. On the general spending front, it should be no surprise that the survey believes CIO's are under spending relative...
- Tags: Revenue, SAP AG, Maintenance Fee, Maintenance Revenue, Data Centers, Enterprise Resource Planning (ERP), Team Management, Operational Accounting, Storage, Hardware, Data Management, Enterprise Software, Software, Management, Finance, Dennis Howlett
- Blog posts 2009-10-23
- SAP and Siemens: kiss and make up?
- The other week news broke that Siemens planned to can its estimated €40 million plus annual maintenance agreement with SAP. What a difference a few weeks makes. According to a press release issued by SAP: SAP...today announced that Siemens AG, a global leader in electronics and electrical engineering, has...
- Tags: Siemens AG, SAP AG, Purchasing & Procurement, Business Operations, Dennis Howlett
- Blog posts 2009-10-22
- Gartner in the dock over Magic Quadrant
- Friday October 23rd will see Gartner argue a motion to dismiss a complaint by ZL Technologies Inc about the famed Gartner Magic Quadrant. According to court papers, Gartner will argue to dismiss based on First Amendment rights citing that the Magic Quadrant is not meant to represent statements of fact...
- Tags: Quadrant, Analyst, Vendor, Gartner Inc., Vinnie, MQ, Blogging, Operational Accounting, Marketing Research, Internet, Finance, Marketing, Dennis Howlett
- Blog posts 2009-10-20
- Future ERP
- Brian Sommer's provocative post that juxtaposes SAP's technology thinking around the 'old' and 'new' worlds provides insights into something SAP was talking about last year - the two speed world of ERP. At the back end there is still plenty to do, hardening applications, winkling out recurring bugs...
- Tags: Innovation, Salesforce.com Inc., Financial, SAP AG, ERP, Brian Sommer, Brian, S-curve, Cloud Infrastructure, BRP, Cloud Computing, Virtualization, Enterprise Software, Hardware, Software, Dennis Howlett
- Blog posts 2009-10-19
- Enterprise Advocates launches; Targets IT buyers
- A band of analysts and industry experts have formed Enterprise Advocates, an advisory group geared to the buy side of the information technology equation. The group, which includes ZDNet's Dennis Howlett and Oliver Marks, is a timely addition to the tech buying equation. In addition to Howlett...
- Tags: Roster, Information Technology, Webinar, Analyst, Strategy, Management, Larry Dignan
- Blog posts 2009-10-06
- Siemens cans SAP support
- Rumors have been circulating for weeks that Siemens plans to ditch SAP for its ERP support. The story goes that Siemens had become fatigued with the situation. A recent heavy hint should have come from Siemens signing off a massive deal with SuccessFactors. A report in...
- Tags: Siemens AG, Customer, SAP AG, Ray Wang, Enterprise Software, Software, Dennis Howlett
- Blog posts 2009-09-12
- SAP and SME's: an update
- I've just returned from spending a day immersed in SAP at a London hotel with European and South African SME customers, channel partners and the Business ByDesign team. It's been fascinating. While the focus was on ByDesign, I met with All-In-One customers. It provided a useful...
- Tags: Small And Medium Enterprise, Customer, SAP AG, McDermott, Smb/Sme, Dennis Howlett
- Blog posts 2009-09-11
- Weekend fun: Gartner Hype Cycles revista
- Courtesy of Euan Semple. Courtesy of Vinnie Mirchandani Go figure the difference..if any by Dennis Howlett
- Tags: Gartner Inc., Courtesy Corp., Dennis Howlett
- Blog posts 2009-08-28
- Friday rant: Software maintenance; it's all Manny's fault
- I love it when a CPA comes out batting for the buy side. In Business Week, Gene Marks CPA points the finger of blame for software maintenance firmly in the direction of Meir M. "Manny" Lehman: It all began in the 1960s, when Lehman predicted that changes in software...
- Tags: Software, Grandchildren, Tools & Techniques, Management, Dennis Howlett
- Blog posts 2009-08-21
- Jeremiah Owyang quits Forrester
- Some will parse this as an exodus but following on from Ray Wang's departure from Forrester, we now learn Jeremiah Owyang is on his way to pastures new. From the Interactive Marketing Professionals Forrester blog: Nearly two years ago, I heard that an influential blogger was interested in an...
- Tags: Analyst, Forrester Research Inc., Jeremiah Owyang, Ray Wang, Blogging, Benefits, Internet, Human Resources, Dennis Howlett
- Blog posts 2009-08-20
- Who's the fairest HR product of them all.......
- Every year, I set aside some budget monies to attend a couple of events/shows. I’m fortunate that some software vendors waive some of the costs if I’m covering the event as a press/analyst person. Events are expensive to attend and hurt my chargeability at the same time. I choose carefully...
- Tags: Software, Human Resources Inc., Registration Site, Tools & Techniques, Management, Brian Sommer
- Blog posts 2009-08-16
- When Consultancies Feel the Pain of Recession
- Phil Fersht, an AMR analyst and blogger, wrote yesterday about the bad year that major outsourcing consultancy TPI is having. He went further and checked with other consultancies about how they are doing. In short, he found that some firms were doing more outsourcing consulting and some less. But, he...
- Tags: Recession, Consultancy, Phil Fersht, Managed Hosting, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Brian Sommer
- Blog posts 2009-08-13
- Enterprise software sales and Social CRM
- I had planned to riff on the emerging discussion around Ross Mayfield's Social CRM iceberg and social software post but Paul Greenberg has done a great job of bringing that together. He's the CRM subject matter expert among the Irregulars so it's his play. Even so, the...
- Tags: Subject Matter Expert, Customer, Sales, CRM, Public Relations, Marketing Research, Enterprise Software, Marketing, Corporate Communications, Software, Dennis Howlett
- Blog posts 2009-08-12
- Enterprise Irregulars Join Social CRM Fray
- I'd say that the headline is a bit of an understatement or maybe even a misstatement by me.  Let me tell you why. If your life preference is to cower under bedcovers, then you might not have heard of the Enterprise Irregulars EI.   They are a group of iconoclastic, often...
- Tags: Blog, Customer, CRM, Ross, Customer Insight, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales, Paul Greenberg
- Blog posts 2009-08-12
- The clouds are gathering for Coupa
- Sometimes I read something and it makes me smile from ear to ear, most often because it generates another of those ah-ha moments that keep tech people motivated. Reading Vinnie Mirchandani's SCARS: SaaS and Cloud Allowance Rebate System was one of those moments. Much as I am tempted...
- Tags: E-procurement, Procurement, Coupa, Purchasing & Procurement, Business Operations, Dennis Howlett
- Blog posts 2009-08-07
- SAP's Schwarz & Sikka: The Road to More Agile Business Performance
- Last week I had the opportunity to spend time with SAP CTO Vishal Sikka and separately SAP executive board member John Schwarz, and I've been ruminating on our conversations a lot since those meetings. Fortunately I was part of a group of bloggers who have been following SAP closely, and...
- Tags: Performance, SAP AG, Financial Planning, Change Management, Performance Management, Strategy, Finance, Tools & Techniques, Management, Human Resources, Workforce Management, Oliver Marks
- Blog posts 2009-07-31
- Salesforce.com: rethinking the database
- While attending Fortune's Brainstorm event, several of us took the opportunity to sit down with Parker Harris, Salesforce.com co-founder and EVP technology. To say it was our first outing as Irregulars with the company, Parker was remarkably open and congenial, often straying into territory that would otherwise drive hyper controlling...
- Tags: Salesforce.com Inc., Zoho, Database, Sales Force Management, Sales, Dennis Howlett
- Blog posts 2009-07-28
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