midas group it department

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Hornbill Supportworks Provides the Golden Touch for Midas Group

Since its formation in 1976, the Midas Group has become one of the UK's fastest growing, independent providers of property solutions, offering a complete range of construction and property related services for every industry sector. Initially using an Access database to log and track calls, the IT team quickly found...

Tags: Midas Inc., Supportworks, Information Technology, Midas Group IT Department, Strategy, Help Desk, Management, It Operations

Case studies

Additional Resources

Student Technology Day: Steve Ballmer Q&A

There was quite a lot to transcribe out, and many questions asked. Some questions put to Steve Ballmer, CEO of Microsoft, include: Will we always need programmers? What's Microsoft's input in Facebook and social networking? Does Microsoft have any changes in mind for their...

Tags: India, Pyramid, Laughter, Network, Microsoft Office, Steve Ballmer, Product, Microsoft Corp., Programmer, Question, Microsoft Windows, Social Networking, Operating Systems, Software, Online Communications, Marketing, Advertising & Promotion, Zack Whittaker

Blog posts 2008-10-06

iPhone sales: 10 million yet?

When it comes to product inventory, there's a clear distinction between what's been manufactured and what's been sold. And sales figures also need to take into consideration other factors, such as returns, exchanges and retail inventory. That's why I'm raising an eyebrow at headlines today that suggest Apple has sold...

Tags: Apple iPhone, Apple Inc., Sales Strategy, Sales Force Management, Smart Phones, Sales, Consumer Electronics, Personal Technology, Sam Diaz

Blog posts 2008-10-06

You get what you pay for: Paid contributors drive open source

What's the difference between a paid contributor to a FOSS project and a volunteer contributor? According to a paper by Evangelia Berdou, quite a bit. Berdou finds that paid developers take up key positions in projects, while volunteers often work on the periphery. In other words -- much of the...

Tags: Developer, F/OSS, Contributor, Core Contributor, Open Source, Joe Brockmeier

Blog posts 2008-10-06

Sony AW series: The best laptop display?

With expansive 16:9 displays and Blu-ray drives, the new crop of desktop replacements with 18.4-inch displays are geared toward mobile entertainment. Though its design is nothing special, the Sony VAIO AW series stands out from this group, according to reviews at PCMag.com and LaptopMag.com, thanks to its high-quality, LED-backlit 1,920-by-1,080...

Tags: Sony Corp., Sony Vaio, Desktop Replacement, Laptop Computer, Entertainment, Display, Desktops, Advertising & Promotion, Hardware, Marketing, John Morris

Blog posts 2008-10-06

Two Europeans indicted for US cyberattacks

The indictments are part of the FBI's Operation Cyberslam, said to be the US's first successful investigation into a large-scale, commercially motivated denial-of-service attack Two Europeans, one of whom is English, have been indicted by a US federal grand jury in connection with a 2003 distributed denial-of-service attack that...

Tags: FBI, Cyberattack, Distributed Denial Of Service, Attack, Operation Cyberslam, Gembe, Federal Government, Government, security, botnet, cybercrime, DOS, attacks, Matthew Broersma, ZDNet.co.uk

News items 2008-10-06

Yahoo: What happens if Google deal doesn't go through?

Yahoo's search advertising deal with Google, which is expected to increase the company's ability to monetize its Web pages, has been delayed to give the Department of Justice more time to evaluate it. This Google-Yahoo partnership has raised hackles from Microsoft as well as others, but the larger question is...

Tags: Google Inc., Yahoo! Inc., Larry Dignan

Blog posts 2008-10-06

Crowdsourcing? Try expert sourcing

Corporate America has hopped on the crowd sourcing bandwagon, but they may want to start considering another option: Expert sourcing. That's one of the big takeaways from a report by Forrester Research. Forrester analyst Chris Townsend writes: Corporate use of Innovation Networks is rapidly expanding as...

Tags: Sourcing, Crowdsourcing, Forrester Research Inc., Expert Sourcing, Purchasing & Procurement, Strategy, Business Operations, Management, Larry Dignan

Blog posts 2008-10-06

Velocity 103

We've seen plenty of Windows Mobile devices in our day, and at times they all start to blur together--same story, just different packaging. However, back at CTIA Spring 2008, a new company called Velocity Mobile caught our eye, impressing us with a fresh approach to the user interface. Recognizing that...

Tags: Smart phones, Keyboards, Cellular phones, Monitors & displays, Handhelds, Velocity, Velocity 103, High Tech Computer Corp., HTC Touch

Product reviews 2008-10-03

Enterprise 2.0 and business collaboration

Update: I hit "publish" before the article was completely finished, so I've added some images and updated some links. I can't pull the post without it leaving a trail behind it, so I may as well just own up now and say, "whoops, sorry". GroupSwim Collaboration, in...

Tags: Security, Microsoft SharePoint, Enterprise 2.0, Wiki, Collaboration, Groupware, Online Communications, Enterprise Software, Software, Zack Whittaker

Blog posts 2008-10-03

Sen. Kohl: Justice should look closely at Yagoogle deal

Update: Google and Yahoo agree to "briefly" delay the deal to give Justice time to look into it. New York Times Congress continued its poking around in the Google-Yahoo deal with Sen. Herb Kohl (D-WI) calling on the Justice Dept. to give the deal strict scrutiny. In...

Tags: Google Inc., Advertisement, Yahoo! Inc., Corporate Law, Business Operations, Richard Koman

Blog posts 2008-10-03

Well, I do actually worry (about mobile viruses)

Well, I do actually worry about mobile virusesIt's all economics...Most crackers hackers gone bad are doing this for monetary gain so like most people want to put the minimal amount effort to get the maximum gain. Mobile devices are such a nice diverse group of devices that crackers haven't found...

Tags: Advertising & Promotion, Cyberthreats, Operating systems, Viruses and worms, cracker, mobile, mobile virus, virus

Discussion threads 2008-10-03

You can now purchase a technology trade-in plan when you buy a gadget from TigerDirect or CompUSA

You can now purchase a technology trade-in plan when you buy a gadget from TigerDirect or CompUSAWouldn't buy from TigerDirect...I've had way to many issues with TigerDirect, and I have NEVER been able to get them to honor one of their rebates. I'll never buy anything from them again....

Tags: TigerDirect, CompUSA Inc.

Discussion threads 2008-10-03

Mac ready for the enterprise?

Larry Dignan makes a spirited argument as to why Apple should be working much harder on getting Mac kit into the enterprise. I know it's a Friday afternoon for me and we've already had one false alarm earlier today that got everyone a-Twitter. Only the other day I managed to...

Tags: Lid, Apple Macintosh, Apple Inc., Computer, Productivity, Keyboards, Desktops, Notebooks, Corporate Governance, Hardware, Peripherals, Notebooks & Tablets, Business Operations, Corporate Law, Dennis Howlett

Blog posts 2008-10-03

Slimming down the bloated iTunes 8 installer

Slimming down the bloated iTunes 8 installerPerformance?Let alone the installer size, does anyone else out there have kind of mediocre performance with iTunes in Windows Vista? I've had a number of times where it just seems to come up black, or respond slowly, or syncing just slows my PC to...

Tags: Digital music, Digital media, Apple iTunes, installer

Discussion threads 2008-10-03

Salesforce.com: Worries emerge

Salesforce.com: Worries emergeWhat does this mean for license holders?From the title someone is worried about Salesforce.com. Who should be worried??? If a company uses Salesforce applications and stores data on Salesforce, should they be worried?The questions above are legitimate questions to ask. I group Salesforce.com in with cloud computing companies...

Tags: Sales force management, Salesforce.com Inc.

Discussion threads 2008-10-03

Panel: How to sell SOA governance to a skeptical audience

Panel: How to sell SOA governance to a skeptical audiencePanel: How to sell SOA governance to a skeptical audienceGood stuff. SOA is like recycling. Get people on board with the general idea and its benefits to the whole, then make it really easy to do, then only start...

Tags: Service-oriented architecture (SOA), cloud computing, Web services, skeptical audience, SOA governance, SOA

Discussion threads 2008-10-03

Apple: Perhaps it needs the enterprise after all

Apple: Perhaps it needs the enterprise after allThe 35% of Fortune 500 companies......testing the iPhone means "35% of IT departments doing their damn jobs by testing a competing product before coming to the realisation that it isn't as good as their current solution".As for Apple getting a foothold in mainstream...

Tags: SMB/SME, Apple Inc., small and medium business, Apple iPhone

Discussion threads 2008-10-03

Five unfortunate ways the financial crisis affects your daily grind

By now, you're probably up to your eyeballs in unsettling economic crisis news. The stock markets, tanked. Mondays $700 billion Hail Mary of a bailout plan, dead on arrival though since resuscitated. Real estate value, sunk. Federal Reserve chairman Bernanke warned last week that the difficulty households and businesses were...

Tags: Job, Financial, Economist, Worker, Recruitment & Selection, Real Estate, Human Resources, Workforce Management, Business Operations, Deb Perelman

Blog posts 2008-10-02

Nintendo takes a shot at Apple and Sony with the DSi

Nintendo takes a shot at Apple and Sony with the DSiSomething to think about.Had gaming by some strange chance always been performed by touch screen and games had always been developed in this paradigm, would the same things be said about the interface if suddenly buttons were added to the...

Tags: Games, Keyboards, Nintendo Co. Ltd., DSi, Apple Inc., game, Apple iPhone, Sony Corp.

Discussion threads 2008-10-02