microsoft speech server 2004

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Microsoft Speech Server 2004 1.0 (Windows)

Use Microsoft Speech Server 2004 to unify your company's Web and telephony infrastructure and extend ASP.NET applications to provide enterprise-grade speech-enabled access from a variety of devices.

Tags: Telephony, Microsoft Speech Server 2004, Microsoft Windows, Microsoft Corp., Microsoft Speech Server, VOIP, Telecom & Utilities, Telecommunications, Networking

Software downloads 2004-03-30

Leading Regional Bank Scales Up IVR Solution to Meet Rapid Growth Curve

Woodforest National Bank is a regional Texas bank with 175 branches, some 100 of which are located in retail stores such as Wal-Mart. Although the bank has been using a Microsoft Speech Server 2004-based Interactive Voice Response IVR application for the past two years, it needed to scale up its...

Tags: Bank, Microsoft Speech Server 2004, IVR, Microsoft Corp., Microsoft Speech Server, Woodforest National Bank, Interactive Voice Response (IVR), Banking, Financial Services

Case studies

Additional Resources

Can open source cut campaign costs?

Having followed computing and politics since 1996 I have long been fascinated with whether scaled Internet-based computing can, in fact, cut the cost of campaigning. This year represents the best test yet of that proposition. Every Presidential candidate has a Web site. Most run Linux. By...

Tags: Republican, Amazon.com Inc., Candidate, Linux, Open Source, Storage, UNIX, Operating Systems, Databases, Software, Hardware, Enterprise Software, Data Management, Dana Blankenhorn

Blog posts 2008-01-10

Voice-Enabled, Gift Card Solution Saves Money and Increases Customer Satisfaction

Just as classic, high-quality merchandise has been Talbots' trademark for more than 50 years, so has its commitment to outstanding customer service. In the past Talbots gift certificates were printed on paper and any balance required a new smaller denomination certificate to be created. New plastic gift cards would have...

Tags: Gift Card, Intervoice, Customer Satisfaction, Product Marketing, Marketing

Case studies 2007-10-09

Service and ROI Drive Chip Manufacturer's Commitment to Voice

Freescale Semiconductor Inc. wanted to replace a self-service voice automation solution phone directory as it spun off from its parent company, Motorola Inc. The new solution needed to maintain continuity and cost savings; however, the old voice automation system functioned narrowly and was suited only to delivering directory information. Freescale...

Tags: Freescale Semiconductor Inc., Voice, Intervoice, ROI, Microsoft Corp., Chip, Interactive Voice Response (IVR), Roi/Tco, Finance, Managerial Accounting

Case studies 2007-10-08

Microsoft's next developer platform frontier: Unified communications

Microsoft's next developer platform frontier: Unified communicationsIf This Represents a Frontier......then sell your stock. Sound like the twenty or so API's and SDK's around netwroking and messaging are getting consolidated in some way. Hardly a bold move - just repackaging alot of existing code and adding some emebllishments....

Tags: VOIP, developer platform, Mary Jo, Microsoft Corp., unified communications

Discussion threads 2007-06-13

Sun's Gosling on security threats, development and Microsoft

Sun's Gosling on security threats, development and MicrosoftOpen Source Java = Intelegent Development EnvironmentsIt should not be surprising that Microsoft actually harmed software development and the US IT industry with its tools and methods. A brief review of the rhetoric its marketing department put out involving Corel is all that...

Tags: Programming languages, security, Java, Microsoft Corp., Sun Microsystems Inc.

Discussion threads 2007-03-20

Microsoft's Ballmer steps-up Linux infringement suit rhetoric

If users of Linux have any concerns about being the target of a Microsoft-sponsored patent infringement suit, then Microsofts CEO Steve Ballmer apparently wants them to know that those concerns are justified.According to ComputerWorld, during a Q&A session that followed the keynote speech he delivered to attendees at a Professional...

Tags: General, Open Source, IT Management, Software Infrastructure, Legal, Berlind, Linux

Blog posts 2006-11-17

If Adobe gets Linux, they win

If Adobe gets Linux, they winAdobe has never seen the forest for the treesAdobe failed to see the [b]real[/b] risk of not supporting Linux in the early 90's.The risk isn't necessarily that the Linux desktop user base is large, thus a big market. The real risk is that by...

Tags: OPEN SOURCE, Operating systems, UNIX, 64-bit, Adobe Systems Inc., Linux, F/OSS

Discussion threads 2006-07-22

Say what? A look back at Gates' pearls of wisdom

Say what? A look back at Gates' pearls of wisdomMissed this gem"Spam will be a thing of the past in two years' time"Source: BBC News (January 24 2004)http://news.bbc.co.uk/1/hi/business/3426367.stmHe has simply changed our world forever...Well...for good or other he he has changed the world we live in and if he want's...

Tags: PRODUCTIVITY, Microsoft Windows, pearl, capitalism, Microsoft Corp.

Discussion threads 2006-06-15

Leading Regional Bank See IVR Solutions Reduce Operator and Long Distance Costs

Smart investments make business sense and that's just what Compass Bank concluded as it began its investment in IVR-enabled services across 385 branches in the Southwest. Specifically, it needed the technology to have a specific return on investment and have an attractive entry cost as well. Further, the IVR solution...

Tags: Bank, Intervoice, IVR, Interactive Voice Response (IVR), Roi/Tco, Finance, Managerial Accounting

Case studies 2006-04-19

Sun's gloomy side

Sun's gloomy sideStunning, yes, but smart?Sun gives away potentially profitable software.How will this benefit them? By selling services, says the article. Well, Sun is not a services company.By selling servers, says the article, not convinced of its own judgment about services. They want to sell x86 servers into...

Tags: UNIX, Operating systems, Servers, Sun Microsystems Inc., Sun Solaris

Discussion threads 2005-10-18

Linux fervor on display at trade show

Linux fervor on display at trade showCouldn't have said it better myself![b]Now Linux is a staple of the information technology diet and a component of computing company strategies to get an edge over their competitors.[/b]Beautiful... Linux is a fact of life, and it's just getting better. It's in the...

Tags: UNIX, Operating systems, Microsoft Windows, OPEN SOURCE, Servers, Linux, G.W. Bush, Unisys Corp., server

Discussion threads 2004-08-01

Gates: Open source a great ad for Windows

Gates: Open source a great ad for WindowsExcellent pointAll of those negative complainers are actually running Windows. Because they know it is better than Linux and has something it does not -functionality- the linux pothole.... :(Oh well, at least he did hit the nail on the head! :)This weeks new...

Tags: Operating systems, open source, advertisement, Microsoft Corp., Microsoft Windows, Linux

Discussion threads 2004-06-28

MySQL expands open-source database

MySQL expands open-source databaseRisky proposalUsing MySQL is a risky proposal. It is a buggy and insecure database. Microsoft SQL Server is secure and robust and offers everything this CIO demands out of a database platform. I demand the most stringent requirements out of my DB platform and I REFUSE to...

Tags: Databases, Using MySQL, Microsoft SQL Server, PostgreSQL, MySQL, Stored Procedures, open source

Discussion threads 2004-01-12

Muglia: Microsoft's best defense

Muglia: Microsoft's best defenseI agree with Mr. Muglia....My IT experience with MS is not frustration but rather amusement:) It's easy for me cause I work exclusively with Macintosh, and leave the PC stuff to my co-workers. I am greatly amused with all the patching and the complaints that...

Tags: Microsoft Windows, Operating systems, suspension, Microsoft Corp., Muglia

Discussion threads 2003-10-14

MSDN Webcast: Introducing Communications Server 2007 Speech Server (Part 1 of 4): Speech Server Overview (Level 100)

This webcast discusses how Microsoft Office Communications Server 2007 Speech Server has evolved from Microsoft Speech Server 2004. It looks at some of the features of Communications Server 2007 Speech Server and provides an overview of what the product can and cannot do. Learn more about the different development methodologies,...

Tags: Microsoft Developer Network, Webcast, Communications Server, Server, Microsoft Corp., VoiceXML, Interactive Voice Response (IVR), Telecommunications

Webcasts

New Speech-Enabled Telephone Banking System Will Improve Customer Satisfaction While Lowering Service and Telecommunications Costs

Woodforest National Bank has experienced significant growth recently, particularly for in-store retail operations in Wal-Mart and grocery chains. However, Woodforest's existing Dual-Tone Multi-Frequency DTMF telephone banking solution was not keeping up with call volumes and customer demand for new features. In addition, the system required expensive "Switched" long distance. The...

Tags: Phone, Customer Satisfaction, Telecommunications, Microsoft Corp., Woodforest National Bank, Telecom & Utilities, Banking, Product Marketing, Financial Services, Marketing

Case studies

Lead Time Turnaround Improves by 180 Percent With IVR Solutions

ServiceMagic is an online marketplace where homeowners can find residential contractors and home service professionals. The company needed to speed up lead turnaround time, find a more efficient way to schedule contractor appointments and match to homeowners, quickly orient new contractors and improve fee collection. The company and Gold Systems...

Tags: Homeowner, IVR, Microsoft Corp., Interactive Voice Response (IVR)

Case studies

Transportation Broker Speeds Delivery of Voice Service by 50 Percent Using New Tools

The transportation business in the United States is tough, with four times more truck loads than there are drivers. That's why Landstar, the global third-party capacity and logistics service provider, does everything it can to add value to the services that it offers independent capacity providers and agents. Landstar wanted...

Tags: Voice Service, Microsoft Corp., Tool, Transportation, Supply Chain, Business Operations

Case studies