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- Web Help Desk Pro 9.2.3.1 (Mac)
- This help desk software Pro edition of Web Help Desk for Mac OS X Server offers an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD...
- Tags: Asset, Web, Apple Macintosh, MacsDesign Studio, Web Help Desk, Help Desk, Call Centers, Asset Management, It Operations, Financial Services, Operational Planning, Finance, Business Operations
- Software downloads 2009-11-25
- Web Help Desk Free 9.2.3.1 (Mac)
- The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...
- Tags: Web, Customer Service, Apple Macintosh, MacsDesign Studio, Help Desk, Call Centers, LDAP, Channel Management, It Operations, Directory Services, Enterprise Software, Software, Marketing
- Software downloads 2009-11-25
- Saying goodbye to Zimbra
- Garbage?Garbage?It's not garbage if it works for him.Just because you're on some strange crusade to hate it doesn't mean nobody should use it.If it works for him, great.Always the right tool for the right job, always. Some things work better for some people than others.Good luck, you picked the WORST...
- Tags: E-mail servers, E-mail, Groupware, Notes 8, IBM Lotus Notes, Zimbra
- Discussion threads 2009-10-26
- Web Help Desk Pro 9.2.2.1 (Windows)
- This help desk software Pro edition of Web Help Desk for Microsoft Windows offers an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD integration, and...
- Tags: Asset, Web, Microsoft Windows, MacsDesign Studio, Web Help Desk, Help Desk, Call Centers, Asset Management, It Operations, Operational Planning, Business Operations
- Software downloads 2009-10-25
- Web Help Desk Free 9.2.2.1 (Windows)
- This help desk software Free edition of Web Help Desk for Microsoft Windows offers an industry leading Web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, and LDAP & AD integration.
- Tags: Web, Microsoft Windows, MacsDesign Studio, Help Desk, Call Centers, It Operations
- Software downloads 2009-10-25
- Ballmer: Testers didn't ring Vista warning bells; Could the same happen with Windows 7?
- Your average beta tester is a power userYour average beta tester is a power user. You don't get the same feedback as you can from an average user. Therefore, you can't extrapolate how their experience would apply to the masses.Ballmer's trying to dampen expectations a bit so that when Windows...
- Tags: Microsoft Windows Vista (Longhorn), Operating systems, Steve Ballmer, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows
- Discussion threads 2009-10-08
- PC vs. Mac: It's not zero sum
- Or...In 85% of cases the Mac is a secondary PC to a Windows OEM machine.And, of course, that doesn't include the Mac users who use Windows on their Macs rather than a separate Windows box. See, you can cut statistics any way you want.Macs are PC'sA better question would have...
- Tags: Desktops, Apple Macintosh, PC
- Discussion threads 2009-10-05
- .NET SAML Component for C#,VB,ASP.NET 2.0 (Windows)
- The Security Assertion Markup Language SAML v1.1 library for .NET adds support for SAML v1.1 single sign-on SSO to your ASP.NET applications easily. The library also offers the flexibility, ease of use and rapid development features of a component without the complexities of in-depth knowledge of how the SAML is...
- Tags: Security, SAML, Microsoft .NET, Microsoft Windows, Safabyte, Web Services, Enterprise Software, Software
- Software downloads 2009-09-30
- Windows 8: More early clues start to emerge
- Here's something for the developers to do:Spend 100% of their time on the current windows, until it is bug-free, secure, and stable.Also for the next Win, don't change the UI again. Please.TLZTLZ must be TAR with LZMA. TGZ TAR with gzip would be more useful.hot air for a doomed productIf...
- Tags: Operating systems, Linux, OPEN SOURCE, Microsoft Corp., Windows 8, Microsoft Windows, operating system
- Discussion threads 2009-09-23
- Is browser speed now an irrelevant metric? No!
- Do you mean Chrome 3?There's a few references to Chrome 4, but the article started out with reference to Chrome 3?Where are your facts?I have no doubt Chrome 3 is faster than Chrome 2, but in comparison to other browsers, you need to give us better information than "noticeable difference[s]".I...
- Tags: Web browsers, Web browser, Chrome
- Discussion threads 2009-09-16
- Microsoft trains Best Buy "Linux assassins"
- Aimed at the uninformed customers... so it'll probably be successful. Sigh. It's FUD, of course, but I think it's pretty effective when dealing with people who have only a vague notion of Linux.However:First they ignore you, then they laugh at you, then they fight you, and then you win. :-)Fighting...
- Tags: Operating systems, UNIX, OPEN SOURCE, Best Buy Co. Inc., Linux, FUD, Microsoft Corp., Microsoft Windows
- Discussion threads 2009-09-09
- TeamKB for Outlook 2.0 (Windows)
- TeamKB for Microsoft Outlook is an enterprise-grade knowledge base, allowing you and your team to share information, reduce customer support, improve staff productivity and eliminate time wasted searching for information across disparate systems such as shared folders and paper documents, all inside Outlook. With TeamKB, your team can document best...
- Tags: Knowledge, Microsoft Windows, Knowledge Base, AssistMyTeam, Microsoft Outlook, Groupware, Microsoft Office, Strategy, Office Suites, Software, Enterprise Software, Management
- Software downloads 2009-08-29
- Apple confirms malware protection in Snow Leopard
- They say Americans don't understand ironyNo irony there, Jason. Any degree of immunity that OS X has to malware is exactly because of such measures.I am gonna love.....to see the people make excuses for the reason for this. You can't say one thing and then do another in the...
- Tags: Cyberthreats, Spyware, adware & malware, Viruses and worms, SECURITY, Spyware, Pwn2Own, virus, malware, trojan horse, Apple Inc.
- Discussion threads 2009-08-27
- Web Help Desk Software 9.2.1.7 (Mac)
- The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...
- Tags: Web, Customer Service, Apple Macintosh, MacsDesign Studio, Help Desk, Call Centers, LDAP, Channel Management, It Operations, Directory Services, Enterprise Software, Software, Marketing
- Software downloads 2009-08-19
- Microsoft to replace Entourage with Outlook. Nice idea but kind of too late
- exactly!Entourage is a really bad program compared to Apple Mail; Microsoft shot itself in the foot by forcing me to use Entourage and my response will be "see ya later!" when Snow Leopard comes out.In general, I think Office is essentially a dead program since people consumers buy it...
- Tags: Microsoft Office, Groupware, Entourage, Microsoft Corp., Apple Inc., Microsoft Outlook, Adobe Systems Inc., Apple Macintosh
- Discussion threads 2009-08-13
- When will Microsoft admit the truth about software patents?
- HERETIC !My patent is better than you patent!What a waste of resources!I couldn't agree with you more.Now for the sharks in the suits .... what are they to do if they have to keep their Lexus more than 6 months?Duh!I simply do not understand the warped reasoning that would make...
- Tags: Tools & Techniques, Intellectual property, Microsoft Corp., Protecting intellectual property, patent, software, Donald Knuth, Newton, software patent
- Discussion threads 2009-08-13
- Microsoft releases XML fix for Mac Office, Open XML converter tool
- Microsoft on Thursday released a pair of updates to fix a problem with Open XL documents: Microsoft Office 2008 for Mac 12.2.1 Update and Microsoft Office Open XML File Format Converter 1.1.1. According to Microsoft's Knowledge Base article of the issue, users...
- Tags: Apple Macintosh, XML, Microsoft Corp., Office Open XML, Tool, Microsoft Office Open XML File Format Converter, Microsoft Office, Office Suites, Software, David Morgenstern
- Blog posts 2009-08-07
- SAP's Schwarz & Sikka: The Road to More Agile Business Performance
- Last week I had the opportunity to spend time with SAP CTO Vishal Sikka and separately SAP executive board member John Schwarz, and I've been ruminating on our conversations a lot since those meetings. Fortunately I was part of a group of bloggers who have been following SAP closely, and...
- Tags: Performance, SAP AG, Financial Planning, Change Management, Performance Management, Strategy, Finance, Tools & Techniques, Management, Human Resources, Workforce Management, Oliver Marks
- Blog posts 2009-07-31
- Lack of media monitoring by Apple = arrogance
- Lack of media monitoring by Apple = arroganceCould it be your blog.......doesn't even show up on their radar because it's so insignificant? 4000 people that read the page isn't all that much to Apple. I don't see your blog post being reposted on any other popular tech news sites....
- Tags: Blogging, Digital media, Digital music, Apple Inc., arrogance, media monitoring
- Discussion threads 2009-07-31
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