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ZDNet Dictionary Definition
- Microsoft Dynamics
- Microsoft's branding of its major business applications, which includes its CRM software, ERP lines from Axapta, Navison, Great Plains Software and Solomon Software and retail software. After the turn...
- Full Microsoft Dynamics Definition >>
ZDNet Resources
- Personalised Banking Services With Microsoft Dynamics CRM
- Sales support had been provided partly by the Bank portal from the front-end. "However, the core banking systems used by the employees in the background mostly functioned as silos, resulting in the lack of feedback on the entire process of how the customers were served. The Microsoft Dynamics CRM 4.0...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Sales Strategy, Banking, Portals, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Sales, Financial Services, Internet, Marketing, Software
- Case studies 2009-09-24
- Forklift Manufacturer Improves Business Processes, Reduces Costs With xRM
- Mitsubishi Caterpillar Forklift Europe MCFE is a joint venture between forklift manufacturers Mitsubishi and Caterpillar. The company manufactures, sells, and distributes 18,000 forklifts and related spare parts each year. MCFE relied on manual or sometimes paper-based processes to support dealer inquiries and orders, resulting in missed orders or unanswered dealer...
- Tags: Microsoft Dynamics, Business Process, Microsoft Dynamics CRM, Microsoft Corp., Mitsubishi Caterpillar Forklift Europe, Operational Planning, Advertising & Promotion, Enterprise Software, Customer Relationship Management (CRM), Business Operations, Marketing, Software
- Case studies 2009-09-21
- Solutions Provider Drives Global Growth With Vertical Focus and Partner Channel
- Modus Consult, a German provider of vertical software solutions that integrate with Microsoft Dynamics NAV, sought ways to grow its business and protect it from economic instabilities. The company gained Certified for Microsoft Dynamics NAV validation for its solutions and, with assistance from Microsoft partner account managers, identified potential reseller...
- Tags: Microsoft Dynamics, Microsoft Corp., Workforce Management, Training And Certification, Human Resources
- Case studies 2009-09-10
- Travel Company Sails on Business Intelligence to Increase Revenues in Weak Economy
- Sportsnet Holidays needed a Customer Relationship Management CRM solution to handle data that was spread among 220 separate databases. Sportsnet implemented Microsoft Dynamics CRM, which dramatically improved customer service, business intelligence and target marketing capabilities. The firm's revenue has doubled in the last 12 months and Sportsnet credits Microsoft Dynamics...
- Tags: Microsoft Dynamics, Revenue, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Pricing, Business Intelligence, Enterprise Software, Tools & Techniques, Databases, Software, Marketing, Data Management, Management
- Case studies 2009-09-10
- Dynamics CRM Data Reduction Systems Webcast
- Data Reduction Systems is a document management company, specializing in information management services for companies of all sizes. After a failed salesforce.com deployment, Data Reduction Systems chose to deploy Microsoft Dynamics® CRM Online. With Microsoft Dynamics CRM Online, the organization has improved visibility to real time data for marketing campaigns...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Data Reduction Systems Corp., Microsoft Corp., CRM, Content Management, Advertising & Promotion, Customer Relationship Management (CRM), Strategy, Enterprise Software, Software, Marketing, Management
- Webcasts 2009-09-01
- High-End Real Estate Company JBMRA Puts Brokers in Prime Position to Increase Sales with Microsoft Dynamics CRM Live
- JBMRA—Sperry Van Ness Institutional JBMRA specializes in the marketing of high-end real estate properties in the Unites States. Agents and brokers accessed the firm's Office Outlook public folders and records kept in Office Excel spreadsheets. JBMRA needed to migrate to an effective long-term CRM solution, and chose Microsoft Dynamics® CRM...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Broker, Microsoft Corp., Sales, CRM, Real Estate, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Business Operations, Marketing, Software
- Case studies 2009-08-01
- Software and Consulting Company Achieves Strong Vertical Growth
- With a sharp vertical focus on supporting the financial and asset management of local and regional governments, INFOMA Software Consulting provides vertical solutions based on Microsoft Dynamics NAV. To meet ambitious growth goals and address increasingly complex customer challenges, INFOMA pursues a multitiered strategy. The company created a partner channel...
- Tags: Microsoft Dynamics, Software, Microsoft Corp., Consulting, Asset Management, Government, Outsourcing, Operational Planning, Business Operations, It Operations, Outsourcing & Subcontracting
- Case studies 2009-08-01
- Consultancy Drives Project Success and Cuts Costs With Proven Methodology
- With a growing business around Microsoft Dynamics CRM, Microsoft Gold Certified Partner Assistus needed a way to streamline deployments and set clear expectations with customers to ensure optimal solution alignment, drive adoption, and eliminate unplanned costs. To achieve this, the company turned to Microsoft Dynamics Sure Step, which provides a...
- Tags: Microsoft Dynamics, Drives Inc., Microsoft Corp., Productivity, Advertising & Promotion, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Case studies 2009-07-28
- Retail Operation Boosts Supply-Chain Efficiency by 70 Percent With ERP Solution
- Expert Group needed a more efficient way to manage updates for the thousands of consumer electronics items it sells through its network of 180 franchise stores. For more than a decade, the company used an IBM AS/400 system with custom-developed software to manage everything from product specifications to corporate accounting....
- Tags: Microsoft Dynamics, Supply Chain, ERP, Microsoft Corp., Consumer Electronics, Personal Technology
- Case studies 2009-07-01
- Global Sales Experience Delivers Business Value With Microsoft Dynamics CRM and a Focus on the User Experience
- SMSG has more than 9,000 sales professionals in more than 100 countries around the world. While Microsoft has several hundred thousand partners and several million customers worldwide, its sales force manages relationships with more than 120,000 business customers. Automating daily tasks and integrating valuable data and other key resources are...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Sales Experience, SMSG, Sales Strategy, Sales Force Management, Sales
- Case studies 2009-07-01
- World's Biggest Auto Auction Links Customer Information to Grow Online Business
- Manheim is the world's leading provider of used vehicle auctions and related services. Operating in 140 locations in 19 countries, the company and its subsidiaries processed sales of 10 million vehicles in 2008. Manheim realized that it needed better insight into customer and transaction data. With help from Microsoft Services...
- Tags: Microsoft Dynamics, Customer Information, Microsoft Dynamics CRM, Microsoft Corp., Auction, Manheim, Sales Strategy, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Sales, Software, Marketing
- Case studies 2009-07-01
- Optimizing and Maintaining Microsoft Dynamics CRM 4.0
- his white paper details techniques, considerations, and best practices for optimizing and maintaining the performance of Microsoft Dynamics CRM 4.0 implementations.
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., Productivity, Performance Management, Human Resources, Workforce Management
- White papers 2009-06-30
- Momentum Webcast: Unleash the Potential of Your Sales, Marketing, and Service People (Level 100)
- Microsoft Dynamics CRM helps teams work effectively across all departments with a complete, centralized view of customer information. This flexible, familiar solution works as a natural extension of Microsoft Office Outlook, integrates with other Microsoft Office applications, and connects all the sales, marketing, and service processes. The attendee of this...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Sales Strategy, Customer Relationship Management (CRM), Advertising & Promotion, Sales Force Management, Enterprise Software, Sales, Software, Marketing
- Webcasts 2009-06-23
- Momentum Webcast: Streamline Your Construction Business Processes With Smart Move (Level 100)
- Construction SmartMove is a fast-track implementation of Microsoft Dynamics SL Financial and Operational construction software. Construction and other project-based companies looking to improve their business processes can gain valuable insight into the Microsoft Dynamics for Construction integrated software solution by attending this educational webcast. The attendee will learn how Microsoft...
- Tags: Microsoft Dynamics, Business Process, Webcast, Streamline, Microsoft Corp., Operational Planning, Tools & Techniques, Business Operations, Management
- Webcasts 2009-06-18
- Momentum Webcast: Why Microsoft Dynamics NAV 2009 Is an Ideal Choice for Government Contractors (Level 100)
- One of the largest hurdles for small to mid-sized government contractors to overcome is the requirement to provide detail on the direct, indirect, and overhead expenses associated with every item billed to the government. The presenter will discover how the Microsoft Dynamics NAV 2009 for Government Contractors solution from Pleasant...
- Tags: Microsoft Dynamics, Audit, Webcast, Microsoft Corp., Government, Financial Accounting, Finance
- Webcasts 2009-06-10
- Momentum Webcast: Eliminate Frustration With Integrated Business Software (Level 100)
- If all the executive, financial, project and business development managers could easily access real-time data, it could eliminate frustrations by automating workflow and improving operations and decision making. The presenter of this webcast provides an eye-opening demonstration of how integrated software can accomplish this. The presenter shows the integration of...
- Tags: Microsoft Dynamics, Software, Financial, Business Software, Webcast, Business Development, Microsoft Corp., Strategic Planning, Financial Accounting, Strategy, Management, Finance
- Webcasts 2009-06-10
- Agricultural Distributor Enables Employee Learning, Grows Solution Value
- Bejo is a subsidiary of Dutch company, Bejo Zaden B.B. Headquartered in France, Bejo specializes in providing conventional and organic vegetable seeds to professionals. It wanted to prepare a smooth upgrade to the latest version of Microsoft Dynamics NAV and educate employees about the new capabilities of the solution. As...
- Tags: Microsoft Dynamics, Microsoft Corp., Bejo, Portals, Web Technology, E-learning, Internet, Enterprise Software, Software
- Case studies 2009-06-01
- Support Plan Helps Steel Manufacturer Get the Most From ERP System, Plan for Upgrade
- Borusan Mannesmann Boru BMB is the leading manufacturer of steel pipes and tubes in Turkey. To get the most out of its investment in Microsoft Dynamics AX, BMB takes advantage of Microsoft Services Premier Support for Microsoft Dynamics. The offering helps BMB maintain proactive IT operations around its deployment of...
- Tags: Microsoft Dynamics, ERP System, ERP, Microsoft Corp., Borusan Mannesmann Boru, Tools & Techniques, Strategy, Enterprise Resource Planning (ERP), Manufacturing, Vertical Industries, Benefits, Healthcare, Security, Enterprise Software, Management, Software, Human Resources
- Case studies 2009-06-01
- Distributor Automates and Streamlines Operations, Achieves Full ROI in Six Months
- Winncom Technologies has 200 employees and distributes networking solutions worldwide. From 2000 to 2006, the company's revenue grew from U.S.$30 million to U.S.$64 million. With growth, however, Winncom's Sage MAS 90 system struggled to scale. Because order processing was largely manual, Winncom sometimes could not offer same-day shipping and lacked...
- Tags: Microsoft Dynamics, ROI, Microsoft Corp., Winncom Technologies, Roi/Tco, Sales Strategy, Sales Force Management, Finance, Managerial Accounting, Sales
- Case studies 2009-06-01
- Manufacturer Sets Course for the Future
- Adhesives manufacturer Crespel & Deiters GmbH & Co. KG implemented Microsoft Dynamics NAV to make operations more efficient and simplify its IT environment, which previously comprised several disjointed systems. Recently, the company upgraded to Microsoft Dynamics NAV 2009 under the Technology Adoption Program. As part of the implementation, Microsoft Gold...
- Tags: Microsoft Dynamics, IT Environment, Microsoft Corp., Manufacturing
- Case studies 2009-06-01
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