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- Microsoft readies new 'Dublin' distributed app server
- In conjunction with the rollout of its next-generation .Net Framework 4.0 release, Microsoft is readying a new distributed application server, code-named "Dublin." by Mary Jo Foley
- Tags: Developer, Application Server, Windows Communication Foundation, Microsoft Corp., Dublin, Microsoft Dynamics Team, Microsoft Windows, .Net, Application Servers, Research & Development, Middleware, Servers, Operating Systems, Software, Software Development, Software/Web Development, Enterprise Software, Business Operations, Hardware, Mary Jo Foley
- Blog posts 2008-10-01
Additional Resources
- The maintenance renewal landscape
- A small and therefore statistically dubious quarterly CIO survey undertaken by Kash Rangan's team at Bank of America Merrill Lynch published earlier this month makes revealing reading. On the general spending front, it should be no surprise that the survey believes CIO's are under spending relative...
- Tags: Revenue, SAP AG, Maintenance Fee, Maintenance Revenue, Data Centers, Enterprise Resource Planning (ERP), Team Management, Operational Accounting, Storage, Hardware, Data Management, Enterprise Software, Software, Management, Finance, Dennis Howlett
- Blog posts 2009-10-23
- Microsoft Increases Release Compliance to 98 Percent With xRM Custom Solution
- The Product Release and Security Services PRSS team at Microsoft wanted to centralize product release data, track customer relationships, and eliminate manual processes. The team implemented Microsoft Dynamics CRM and the xRM development platform to build custom solutions. As a result, PRSS improved customer communications, increased release compliance to 98...
- Tags: Compliance, Microsoft Corp., Team Management, Management
- Case studies 2009-09-29
- Large Nonprofit Cuts Development Time by 300 Percent Using xRM
- With the support of nearly one million members and partnerships with large public and private supporters, the nonprofit Arbor Day Foundation carries out its mission as the world's largest tree-planting organization. As the Foundation expanded, leaders recognized the need to replace its aging system with a flexible solution that the...
- Tags: Arbor Software, Microsoft Corp., Business Structures, Team Management, Advertising & Promotion, Leadership, Customer Relationship Management (CRM), Enterprise Software, Finance, Management, Marketing, Software
- Case studies 2009-09-24
- World's Biggest Auto Auction Links Customer Information to Grow Online Business
- Manheim is the world's leading provider of used vehicle auctions and related services. Operating in 140 locations in 19 countries, the company and its subsidiaries processed sales of 10 million vehicles in 2008. Manheim realized that it needed better insight into customer and transaction data. With help from Microsoft Services...
- Tags: Microsoft Dynamics, Customer Information, Microsoft Dynamics CRM, Microsoft Corp., Auction, Manheim, Sales Strategy, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Sales, Software, Marketing
- Case studies 2009-07-01
- Baw Baw Shire Council Develops a Complete Constituent Relationship Management Solution
- Located in Victoria, Baw Baw Shire Council employs 300 people, including an IT team of six, servicing a population of about 40,000 spread across 4000 square kilometers. Baw Baw Shire Council needed to replace its existing customer access request system to improve first-point-of-contact resolution of constituent requests. By providing an...
- Tags: Council, Microsoft Corp., Constituent, Baw Baw Shire Council, Team Management, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Strategy, Management, Marketing, Software
- Case studies 2009-06-25
- Momentum Webcast: Unleash the Potential of Your Sales, Marketing, and Service People (Level 100)
- Microsoft Dynamics CRM helps teams work effectively across all departments with a complete, centralized view of customer information. This flexible, familiar solution works as a natural extension of Microsoft Office Outlook, integrates with other Microsoft Office applications, and connects all the sales, marketing, and service processes. The attendee of this...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Sales Strategy, Customer Relationship Management (CRM), Advertising & Promotion, Sales Force Management, Enterprise Software, Sales, Software, Marketing
- Webcasts 2009-06-23
- HVAC Firm Empowers Outside Sales Team With Easy-to-Use Lead Management System
- Unico manufactures and sells small-duct, high-velocity heating, ventilation, and air-conditioning equipment. The company used Salesforce.com to track sales leads that it sent to its manufacturer's representatives. Because Unico's sales process involves several different companies, Unico lacked visibility into how and where sales representatives were selling its products. With help from...
- Tags: HVAC, Microsoft Corp., Sales Team, Unico, Sales Strategy, Sales Force Management, Sales
- Case studies 2009-06-01
- Partner Takes Advantage of Technical Sales Assistance to Secure Large Deal
- To initiate work on a large implementation with Hempel, a global provider of paint-based products, Microsoft Gold Certified Partner Microsolutions and its associate company, Fullscope Scandinavia, accessed Microsoft Partner Program Technical Sales Assistance. The Technical Sales Assistance team provided documentation, testing, and validation of the necessary capabilities in Microsoft Dynamics...
- Tags: Microsoft Corp., Sales Strategy, Team Management, Sales Force Management, Sales, Management
- Case studies 2009-06-01
- The Sullivan Group a Marathon Technologies Customer
- I've spoken with the good folks of Marathon Technologies on several ocassions see Marathon Technologies launches everRun VM and Marathon Technologies and Microsoft dance together. This time, I had the opportunity to speak with Erika Simpson, Network Administrator, and Rob Jones, IT Director, a user of Marathon's everRun VM, from...
- Tags: Software, Marathon Technologies, Sullivan Group, SamWare, Server Virtualization, Tools & Techniques, Virtualization, Servers, Hardware, Management, Dan Kusnetzky
- Blog posts 2009-05-13
- Familiar Tools Help Sales Team Drive Adoption, Centralize Critical Sales Information
- Alberici is a general contractor based in St. Louis, Missouri, that generates U.S.$1.13 billion in revenue a year. Across 11 company divisions, sales staff managed customer and sales information on an individual level by using a combination of spreadsheets and e-mail, and then entering the data into a CRM system....
- Tags: Microsoft Corp., Sales Team, Tool, Sales Information, Sales Strategy, Sales Force Management, Sales
- Case studies 2009-05-01
- Celenia Software Case Study
- When project complexities and emerging business opportunities outstrip the internal resources of Microsoft Dynamics® partners, they need to be able to access additional consultant and technical expertise strategically and cost effectively. Microsoft® Gold Certified Partner Celenia Software meets this critical need, providing consultation, upgrade support, and custom development services to...
- Tags: Microsoft Dynamics, Microsoft Corp., Software Development, Team Management, Development Tools, Software/Web Development, Management
- Presentations 2009-05-01
- ERP and Infrastructure Partners Team to Win More Business, Deliver Better Solutions
- InterDyn - Socius specializes in Microsoft Dynamics GP and Microsoft Dynamics CRM. The company has offices across Ohio. Within the Microsoft partner ecosystem, it is not uncommon for a small to medium-sized IT services firm to focus solely on ERP or infrastructure. Matt Scherocman, Vice President of Consulting Services for...
- Tags: Microsoft Dynamics, Team, Solutions Inc., ERP, Infrastructure Inc., Microsoft Corp., Pricing, Enterprise Resource Planning (ERP), Business Intelligence, Tools & Techniques, Enterprise Software, Databases, Marketing, Software, Data Management, Management
- Case studies 2009-04-14
- Microsoft Convergence 2009: Hybrid Technology
- Hybrids are the buzz in the auto industry, and now hybrid applications may be the next buzz in technology, both in licensed, behind-the-firewall mode as well as developed and hosted in the cloud. I spent time with Brad Wilson, GM of Microsoft’s Dynamic CRM team, and some executives...
- Tags: Business Process Outsourcing (BPO), Chris Fletcher, Convergence, Dynamics CRM, Hybrids, It Operations, Management, Microsoft Corp., Team, Team Management, xRM
- Blog posts 2009-03-12
- News to know: Firefox, Palm, AT&T, Sprint, Facebook friends
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Paula Rooney: Firefox 3.1 beta 3 "done," Firefox 3.5 beta 4 due April 14 Sam Diaz: Palm to SEC:...
- Tags: Google Inc., Facebook, Larry Dignan, Mozilla Firefox, Palm Inc., Mary Jo Foley, AT&T Corp., Microsoft Corp., Matthew Miller, Sprint Communications, Sam Diaz, Web Browsers, Microsoft Windows, Notebooks, Mice, Internet, Operating Systems, Software, Hardware, Notebooks & Tablets, Peripherals
- Blog posts 2009-03-11
- Partner-Focused Offerings Help Resellers Pursue Growth, Improve Customer Support
- When project complexities and emerging business opportunities outstrip the internal resources of Microsoft Dynamics partners, they need to be able to access additional consultant and technical expertise strategically and cost effectively. Microsoft Gold Certified Partner Celenia Software meets this critical need, providing consultation, upgrade support, and custom development services to...
- Tags: Microsoft Dynamics, Microsoft Corp., Microsoft Gold Certified Partner Celenia Software, Software Development, Tools & Techniques, Team Management, Development Tools, Software/Web Development, Management
- Case studies 2009-02-25
- Partner Wins New ERP Business With Valuable Help From Technical Sales Assistance Team
- Abakion is a Microsoft Gold Certified Partner that specializes in providing medium-sized companies with business management solutions based on Microsoft Dynamics NAV. An Abakion customer in the pharmaceutical industry was planning to build a new production plant for a medical product it wanted to sell in the United States. The...
- Tags: Microsoft Dynamics, Team, FDA, Business Management, ERP, Microsoft Corp., Sales, Abakion, Federal Government, Strategy, Government, Management
- Case studies 2009-02-01
- Insurance Group Boosts Business With New Broker Relationship Tool
- Allianz Brasil Seguros, the Brazilian subsidiary of the Allianz Group, wanted to improve the productivity of its insurance sales team and give it access to information about brokers in the field. The company deployed Microsoft Dynamics CRM for 400 employees - half of whom work remotely. Managers now have better...
- Tags: Microsoft Corp., Sales Team, Tool, Sales Strategy, Insurance, Financial Planning, Sales, Business Operations, Corporate Insurance, Finance
- Case studies 2009-02-01
- Nortel Boosts Sales Productivity and Centralizes Access to Sales Information With CRM
- Nortel is a telecommunications leader that found itself facing a distinctly changed business landscape in the new millennium. In this new market, its sales force needed to work more productively to generate the same revenue. Also, with diverse sales tools, Nortel management needed a more accurate view of its business...
- Tags: Microsoft Access, Nortel Networks Corp., CRM, Sales Strategy, Sales Force Management, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Sales, Marketing, Software
- Case studies 2009-01-01
- CRM 2009 - Companies to Watch For - Part Tree, er...Three
- To Recap We're heading into the homestretch. Which is why the Giants need to beat the Panthers....last night. Oh, snap. This isn't my NFL blog. I don't have one. This is the final episode in that hilarious sitcom, Greenberg's Fools Gold. For those of you who missed the previous...
- Tags: Software-as-a-service, CRM, Greenberg, Connectbeam Management, Zuora, LucidEra, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2008-12-22
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