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- ISV Uses Flexible Licensing to Target New Segments, Build Cost-Effective Solutions
- Microsoft Certified Partner Total Enterprise Solutions TES provides implementation and support for Microsoft Dynamics NAV. Because of customers' cost concerns, TES typically deployed the solution to small groups, mostly within the finance and accounting departments of large organizations. Web services in Microsoft Dynamics NAV 2009 provide TES with an opportunity...
- Tags: Microsoft Dynamics, Microsoft Corp., Microsoft Certified Partner Total Enterprise Solutions, Operational Accounting, Financial Services, Finance
- Case studies 2009-10-01
- Accountancy Provider Transforms Customer Service With Business Management Solutions
- Inflexible systems at Freelance World hindered its ability to provide an efficient service. Microsoft Gold Certified Partner Codify helped the accountancy provider deploy Microsoft Dynamics AX 2009 and Microsoft Dynamics CRM 4.0 business management software, with interfaces built using Microsoft Silverlight. Employees now spend less time processing invoices and focus...
- Tags: Microsoft Dynamics, Customer Service, Business Management, Accountancy, Microsoft Corp., Strategy, Management
- Case studies 2009-10-01
- Financial Advisory Firm Uses xRM to Speed New Services to Market
- CAPTRUST Financial Advisors is carving out a growing niche as a specialized investment advisory firm for companies and affluent individuals. CAPTRUST needed to differentiate itself through unique client tools and services, and support rapid changes to applications. CAPTRUST tapped Microsoft Gold Certified Partner Customer Effective to implement Microsoft Dynamics CRM...
- Tags: Financial, Retirement Plan, Microsoft Corp., CAPTRUST Financial Advisors
- Case studies 2009-09-24
- On-Demand CRM Offering Expands Customer Base, Wins More Business, Adds to Bottom Line
- Project Hosts discovered that there was demand for a better Customer Relationship Management CRM solution than was available from its competitors, such as Salesforce.com. Essentially, companies wanted the rapid deployment and cost-effective qualities of a hosted solution along with the rich customization and integration capabilities usually found only in an...
- Tags: Ascentium Corp., Solution, On-demand, Microsoft Corp., Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies 2009-09-16
- Nonprofit Agency Implements Case Management Solution to Better Protect Children
- In 2008, the nonprofit group Child Focus processed 109,971 calls to its hot line. To manage the resulting information, reports, child cases, and partner contact information, employees used a number of applications. This resulted in inefficiencies and siphoned off precious time needed to locate missing children. Managers implemented Microsoft Dynamics...
- Tags: Case Management, Agency, Microsoft Corp., Corporate Law, Business Operations
- Case studies 2009-09-16
- Brent Leary Expounds: The SMBs Rejoice
- Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media, Â is someone that I want to highlight on these pages. Â Not that you need to come...
- Tags: Salesforce.com Inc., Leader, Small Business, Small And Medium Business, CRM, Brent Leary, Maximizer Needs, Price Point, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-09-14
- Solutions Provider Drives Global Growth With Vertical Focus and Partner Channel
- Modus Consult, a German provider of vertical software solutions that integrate with Microsoft Dynamics NAV, sought ways to grow its business and protect it from economic instabilities. The company gained Certified for Microsoft Dynamics NAV validation for its solutions and, with assistance from Microsoft partner account managers, identified potential reseller...
- Tags: Microsoft Dynamics, Microsoft Corp., Workforce Management, Training And Certification, Human Resources
- Case studies 2009-09-10
- G4S Turkey Saves Up to 30 Person Days a Month With Business Management Tool
- G4S Turkey needed to modernise its business management system which depended on largely manual systems and spreadsheet software. After considering SAP and Ramco Software from India, the company chose Microsoft Dynamics NAV with customisation from Microsoft Partner Pargesoft. The solution is saving between 25 and 30 person days a month...
- Tags: Business Management, G4S Plc., Microsoft Corp., G4S Turkey, Strategy, Management
- Case studies 2009-09-01
- Software and Consulting Company Achieves Strong Vertical Growth
- With a sharp vertical focus on supporting the financial and asset management of local and regional governments, INFOMA Software Consulting provides vertical solutions based on Microsoft Dynamics NAV. To meet ambitious growth goals and address increasingly complex customer challenges, INFOMA pursues a multitiered strategy. The company created a partner channel...
- Tags: Microsoft Dynamics, Software, Microsoft Corp., Consulting, Asset Management, Government, Outsourcing, Operational Planning, Business Operations, It Operations, Outsourcing & Subcontracting
- Case studies 2009-08-01
- TV Production Company Customizes Accounting System to Streamline Business Operations
- RDF-USA is a subsidiary of RDF Media, a global TV production company headquartered in London that has produced programming for TV networks in the United States, the United Kingdom, and several other countries. The company used an accounting system that forced it to export financial records into spreadsheets and make...
- Tags: Accounting, Financial, Streamline, Microsoft Corp., Accounting System, RDF-USA, TVs, Operational Accounting, Tv & Home Theater, Financial Services, Personal Technology, Home Entertainment, Finance
- Case studies 2009-08-01
- Consultancy Drives Project Success and Cuts Costs With Proven Methodology
- With a growing business around Microsoft Dynamics CRM, Microsoft Gold Certified Partner Assistus needed a way to streamline deployments and set clear expectations with customers to ensure optimal solution alignment, drive adoption, and eliminate unplanned costs. To achieve this, the company turned to Microsoft Dynamics Sure Step, which provides a...
- Tags: Microsoft Dynamics, Drives Inc., Microsoft Corp., Productivity, Advertising & Promotion, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Case studies 2009-07-28
- Supply-Chain Services Firm Standardizes Global Operations on Flexible ERP Solution
- One company that has actually seen business increase during an economic downturn is supply-chain services firm PCH International. The company quickly realized, however, that its current enterprise resource planning system could no longer keep up with its growth. PCH began looking for a system that could automate tasks that employees...
- Tags: Supply Chain, ERP, Microsoft Corp., Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Enterprise Software, Software
- Case studies 2009-07-20
- Retail Operation Boosts Supply-Chain Efficiency by 70 Percent With ERP Solution
- Expert Group needed a more efficient way to manage updates for the thousands of consumer electronics items it sells through its network of 180 franchise stores. For more than a decade, the company used an IBM AS/400 system with custom-developed software to manage everything from product specifications to corporate accounting....
- Tags: Microsoft Dynamics, Supply Chain, ERP, Microsoft Corp., Consumer Electronics, Personal Technology
- Case studies 2009-07-01
- Bank Strengthens Market Opportunities With Enhanced Customer Service Tools
- KASB Bank has 73 branches across Pakistan. It offers financial solutions to a large portfolio of investment, corporate, and consumer banking customers, with a comprehensive range of services. Determined to offer customers a more flexible, personalised service, Pakistan's KASB Bank deployed Microsoft Dynamics CRM 4.0 business management software. Microsoft Gold...
- Tags: Bank, Customer Service, Pakistan, Microsoft Corp., Call Centre, KASB Bank, Banking, Financial Services
- Case studies 2009-07-01
- Hospital Increases Security, Cuts Maintenance Costs by 33 Per Cent With Integrated Solution
- Until recently, Dr. Vojtech Alexander's Hospital in Kezmarok, in the Slovak Republic, managed its supply chain, patient statistics, personnel, and finances with separate applications that weren't compatible. This meant employees often duplicated their efforts capturing and searching for data. Working with Microsoft Gold Certified Partner WBI, the hospital deployed Microsoft...
- Tags: Security, Patient, Hospital, Microsoft Corp., Healthcare
- Case studies 2009-07-01
- Software Consultancy Helps London Borough Improve Citizen Service
- Asidua delivers world-class integration, software, and consultancy services to government and corporate clients worldwide. The Microsoft Gold Certified Partner specializes in Application and Data Integration ADI, and focuses on helping clients improve both their business bottom line and their service to customers. Asidua was hired by the London Borough of...
- Tags: Microsoft Corp., Service, Asidua, Microsoft Gold Certified Partner, Government, Operational Planning, Tools & Techniques, Customer Relationship Management (CRM), Business Operations, Management, Enterprise Software, Software
- Case studies 2009-06-26
- Microsoft Dynamics GP Solution Replaces MAS 90 in Cutting Edge Manufacturer
- Neundorfer, Inc. applies experience and knowledge to help customers enhance and optimize the performance of particulate collection equipment. A lack of integration between financial, manufacturing, and sales software in their existing MAS 90 solution proved inefficient and costly for the company. Microsoft Dynamics GP provides an integrated solution that meets...
- Tags: Microsoft Dynamics, Microsoft Corp., CRM, Microsoft Dynamics GP, Microsoft Dynamics GP Solution, Pricing, Sales Strategy, Business Intelligence, Tools & Techniques, Enterprise Software, Manufacturing, Advertising & Promotion, Customer Relationship Management (CRM), Databases, Marketing, Sales, Software, Data Management, Management
- Case studies 2009-06-01
- Partner Takes Advantage of Technical Sales Assistance to Secure Large Deal
- To initiate work on a large implementation with Hempel, a global provider of paint-based products, Microsoft Gold Certified Partner Microsolutions and its associate company, Fullscope Scandinavia, accessed Microsoft Partner Program Technical Sales Assistance. The Technical Sales Assistance team provided documentation, testing, and validation of the necessary capabilities in Microsoft Dynamics...
- Tags: Microsoft Corp., Sales Strategy, Team Management, Sales Force Management, Sales, Management
- Case studies 2009-06-01
- Manufacturer Sets Course for the Future
- Adhesives manufacturer Crespel & Deiters GmbH & Co. KG implemented Microsoft Dynamics NAV to make operations more efficient and simplify its IT environment, which previously comprised several disjointed systems. Recently, the company upgraded to Microsoft Dynamics NAV 2009 under the Technology Adoption Program. As part of the implementation, Microsoft Gold...
- Tags: Microsoft Dynamics, IT Environment, Microsoft Corp., Manufacturing
- Case studies 2009-06-01
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