microsoft dynamics crm online

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Microsoft Dynamics Webcast: Exploring Microsoft CRM Solutions: When Is an Online Deployment Right for You? (Level 100)

Lengthy and costly implementations, inflexible software, and poor user adoption hamper organizations looking for technology to improve their Customer Relationship Management CRM. Microsoft delivers the power of choice with both on-premise and on-demand CRM solutions through Microsoft Dynamics CRM and Microsoft Dynamics CRM Online. This webcast concentrate on Microsoft Dynamics...

Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., Microsoft CRM, CRM, Microsoft Dynamics CRM Online, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing

Webcasts 2008-08-26

Microsoft Dynamics CRM Online 30 Day Trial

If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure...

Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

Resource centers 2008-04-01

Welcome to the Microsoft Dynamics CRM Online Video Gallery

Microsoft Dynamics® CRM Online equips business professionals with online and offline access to customer information through a full suite of marketing, sales and service solutions within a familiar Microsoft® Office Outlook® interface to ensure rapid user adoption and fast results. These videos will introduce you to Microsoft CRM Online functions...

Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Online Video, Video, Microsoft Corp., Microsoft Dynamics CRM Online, Corporate Communications, Sales Strategy, Microsoft Outlook, Customer Relationship Management (CRM), Microsoft Office, Marketing, Sales, Office Suites, Software, Enterprise Software

Presentations 2008-01-01

Additional Resources

Contact & Activity Manager for MS CRM(Online) (Mobile)

Mobile CRM+ Contact Manager allows you full access to Contact management and Contact related Activity management features of Microsoft Dynamics CRM Online. Using this application, you can browse, create, search, and view details of any CRM Contact and its related activities and create any new activity. Creating device generated activities...

Tags: Mobile, Server, Microsoft Corp., CRM, Mobile CRM+ Contact Manager, Activity, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

Software downloads 2009-09-30

Contact & Activity Manager for MS CRM(Hosted/OnPremise) (Mobile)

Mobile CRM+ Contact Manager allows you full access to Contact management and Contact related Activity management features of Microsoft Dynamics CRM Online. Using this application, you can browse, create, search, and view details of any CRM Contact and its related activities and create any new activity. Creating device generated activities...

Tags: Mobile, Server, Microsoft Corp., CRM, Mobile CRM+ Contact Manager, Activity, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

Software downloads 2009-09-30

Contact & Activity Manager for MS CRM (Hosted/OnPremise) (Mobile)

Mobile CRM+ Contact Manager allows you full access to Contact management and Contact related Activity management features of Microsoft Dynamics CRM Online. Using this application, you can browse, create, search, and view details of any CRM Contact and its related activities and create any new activity. Creating device generated activities...

Tags: Mobile, Server, Microsoft Corp., CRM, Mobile CRM+ Contact Manager, Activity, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

Software downloads 2009-09-30

News to know: Dell; Xerox, Android, NewEgg, Win7, Windows Mobile,

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Andrew Nusca: Dell Latitude Z 16" thin-and-light revealed; Lamborghini angles hide boardroom muscle Gallery: Hands on with the Dell...

Tags: Xerox Corp., Google Inc., Larry Dignan, Dell Computer Corp., Microsoft Windows Mobile, Mobile, Storage, Andrew Nusca, Newegg.com, Apple Inc., Microsoft Corp., Adrian Kingsley-Hughes, Sam Diaz, Dell Latitude, EC, Microsoft Windows 7, Microsoft Windows, Notebooks, Operating Systems, Software, Hardware, Notebooks & Tablets

Blog posts 2009-09-29

Contact & Activity Manager for MS CRM (Online) (Mobile)

Mobile CRM+ Contact Manager allows you full access to Contact management and Contact related Activity management features of Microsoft Dynamics CRM Online. Using this application, you can browse, create, search, and view details of any CRM Contact and its related activities and create any new activity. Creating device generated activities...

Tags: Mobile, Server, Microsoft Corp., CRM, Mobile CRM+ Contact Manager, Activity, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

Software downloads 2009-09-29

Financial Advisory Firm Uses xRM to Speed New Services to Market

CAPTRUST Financial Advisors is carving out a growing niche as a specialized investment advisory firm for companies and affluent individuals. CAPTRUST needed to differentiate itself through unique client tools and services, and support rapid changes to applications. CAPTRUST tapped Microsoft Gold Certified Partner Customer Effective to implement Microsoft Dynamics CRM...

Tags: Financial, Retirement Plan, Microsoft Corp., CAPTRUST Financial Advisors

Case studies 2009-09-24

The Portuguese Municipality of Matosinhos Links Back-Office Data With Online Service Delivery to Make Life Easier for Citizens and Civil Servants

The project to improve city services became known as SIMPLIFE Simplify. The main goal was to see what motivated the citizens to go to the city hall. The author identified over 2,000 different reasons to go and talk to the municipality." By solving the three core areas of SIMPLIFE, Matosinhos...

Tags: Citizens LLC, Municipality, Microsoft Corp., Back-office, Servant, Data Mining, Tools & Techniques, Operational Accounting, Advertising & Promotion, Customer Relationship Management (CRM), Databases, Enterprise Software, Software, Data Management, Management, Finance, Marketing

Case studies 2009-09-21

Brent Leary Expounds: The SMBs Rejoice

Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media,  is someone that I want to highlight on these pages.  Not that you need to come...

Tags: Salesforce.com Inc., Leader, Small Business, Small And Medium Business, CRM, Brent Leary, Maximizer Needs, Price Point, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-09-14

Mobile CRM+ Contact Manager for MS Dynamics CRM (Mobile)

Mobile CRM+ Contact Manager for Blackberry is like having your entire Microsoft Dynamics CRM Address book, and Contact related information on your hand. It provide the same CRM server Contact Management functionality on a Blackberry device in an appropriate way and at the same time exploits the hardware and positional...

Tags: Mobile, RIM BlackBerry, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Servers, Enterprise Software, Marketing, Software, Hardware

Software downloads 2009-09-13

Dynamics CRM Data Reduction Systems Webcast

Data Reduction Systems is a document management company, specializing in information management services for companies of all sizes. After a failed salesforce.com deployment, Data Reduction Systems chose to deploy Microsoft Dynamics® CRM Online. With Microsoft Dynamics CRM Online, the organization has improved visibility to real time data for marketing campaigns...

Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Data Reduction Systems Corp., Microsoft Corp., CRM, Content Management, Advertising & Promotion, Customer Relationship Management (CRM), Strategy, Enterprise Software, Software, Marketing, Management

Webcasts 2009-09-01

World's Biggest Auto Auction Links Customer Information to Grow Online Business

Manheim is the world's leading provider of used vehicle auctions and related services. Operating in 140 locations in 19 countries, the company and its subsidiaries processed sales of 10 million vehicles in 2008. Manheim realized that it needed better insight into customer and transaction data. With help from Microsoft Services...

Tags: Microsoft Dynamics, Customer Information, Microsoft Dynamics CRM, Microsoft Corp., Auction, Manheim, Sales Strategy, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Sales, Software, Marketing

Case studies 2009-07-01

HVAC Firm Empowers Outside Sales Team With Easy-to-Use Lead Management System

Unico manufactures and sells small-duct, high-velocity heating, ventilation, and air-conditioning equipment. The company used Salesforce.com to track sales leads that it sent to its manufacturer's representatives. Because Unico's sales process involves several different companies, Unico lacked visibility into how and where sales representatives were selling its products. With help from...

Tags: HVAC, Microsoft Corp., Sales Team, Unico, Sales Strategy, Sales Force Management, Sales

Case studies 2009-06-01

Transforming customer relationships with social media

* Jennifer Leggio is on vacation Guest editorial by John Yaggie Social media technologies have the potential to disrupt the traditional ways companies build and manage relationships with their customers. Customer relationships built on trust and loyalty are central to a company's reputation and...

Tags: Customer, Jennifer Leggio, John Yaggie, Relationship, Social Media, Social Media Technology

Blog posts 2009-05-27

Windows Azure: a very difficult concept explained

Since the announcement of Windows Azure, codenamed "Red Dog" as discovered by my colleague Mary-Jo Foley, at PDC 2008, I have felt an element of doubt hanging over the service, simply because I didn't know enough about it. This post will explain everything you need to know about Azure -...

Tags: Operating System, Server, Microsoft Corp., Service, Windows Azure, Mary-Jo, Microsoft Windows, Operating Systems, Data Centers, Storage, Software, Hardware, Data Management, Zack Whittaker

Blog posts 2009-05-01

Dynamics Webcast: How to Choose Between Hosted and On-Premise Customer Relationship Management

Customer relationship management CRM is a company-wide business strategy focused on improving interactions with customers. Microsoft gives you the power of choice with both on-premise and on-demand CRM solutions through Microsoft Dynamics® CRM and Microsoft Dynamics® CRM Online. In this webcast, we concentrate on the benefits of each and the...

Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing

Download resources 2009-04-23

News to know: Firefox, Palm, AT&T, Sprint, Facebook friends

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Paula Rooney: Firefox 3.1 beta 3 "done," Firefox 3.5 beta 4 due April 14 Sam Diaz: Palm to SEC:...

Tags: Google Inc., Facebook, Larry Dignan, Mozilla Firefox, Palm Inc., Mary Jo Foley, AT&T Corp., Microsoft Corp., Matthew Miller, Sprint Communications, Sam Diaz, Web Browsers, Microsoft Windows, Notebooks, Mice, Internet, Operating Systems, Software, Hardware, Notebooks & Tablets, Peripherals

Blog posts 2009-03-11

Microsoft touts new CRM freebies

Microsoft touts new CRM freebiesNot sure Accelerators work with CRM OnlineHi MJ, Microsoft first announced the 8 CRM solution accelerators at the Microsoft Partner Conference in Houston in July 2008.Many of the accelerators won't work with Dynamics CRM Online service because of the Live ID-based authentication and lack of support...

Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, CRM, new CRM freeby, CRM freeby, Microsoft Corp., freeby, accelerator

Discussion threads 2009-03-10