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	<title><![CDATA[microsoft crm Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/microsoft+crm.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to microsoft crm]]></description>
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		<title><![CDATA[News to know: AT&T, Verizon; T-Mobile; Microsoft CRM; Win7; datacenters; Sony-Ericcson]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=26894]]></link>
		<description><![CDATA[Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage.:    Sam Diaz:  AT&T sues Verizon Wireless, calls map ad "misleading" but doesn't dispute accuracy    Matthew Miller: T-Mobile experiences...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 04 Nov 2009 02:00:13 -0800</pubDate>
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		<title><![CDATA[Consider the Next Step: Microsoft Dynamics CRM for ERP Customers]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=888141]]></link>
		<description><![CDATA[Microsoft CRM can not only integrate with other Microsoft solutions but resides in Microsoft Outlook where most people spend a majority of their day. A simple "Track in CRM" sets the team on its way to tracking rich data at the click of a button. Salesforce.com customers can save up...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Tue, 09 Dec 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+dynamics+crm.html"><![CDATA[Microsoft Dynamics CRM]]></category>
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		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
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		<title><![CDATA[Microsoft Dynamics Webcast: CRM in Professional Services: Relationship Management After the Sale (Level 200)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=393379]]></link>
		<description><![CDATA[Professional service organizations are now using Customer Relationship Management CRM far beyond its traditional use in marketing, sales, and service. The attendee of this webcast will learn how Microsoft CRM makes an ideal platform to build custom applications in a fraction of the time it usually takes to develop a...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Tue, 21 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<title><![CDATA[LiveMeeting: Learn How to Make Money With Microsoft CRM!]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=393382]]></link>
		<description><![CDATA[This webcast will help Microsoft partners to learn about how to sell Microsoft CRM and make money with VAR Rebates. This webcast will also help to explore the opportunity to expand and make even more money by getting certified and access CSA Fees and Big Easy Rebates. ]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Fri, 17 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/webcast.html"><![CDATA[Webcast]]></category>
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	<item>
		<title><![CDATA[Learn How to Make Money With Microsoft CRM]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=393403]]></link>
		<description><![CDATA[This webcast will help Microsoft Partners learn about how to sell Microsoft CRM and make money with a VAR rebate. It will also help explore the opportunity to expand and make even more money by getting certified and access the CSA Fees and Big Easy Rebate. ]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Wed, 01 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
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		<title><![CDATA[Microsoft Dynamics Webcast: Exploring Microsoft CRM Solutions: When Is an Online Deployment Right for You? (Level 100)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=384851]]></link>
		<description><![CDATA[Lengthy and costly implementations, inflexible software, and poor user adoption hamper organizations looking for technology to improve their Customer Relationship Management CRM. Microsoft delivers the power of choice with both on-premise and on-demand CRM solutions through Microsoft Dynamics CRM and Microsoft Dynamics CRM Online. This webcast concentrate on Microsoft Dynamics...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Tue, 26 Aug 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
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		<category domain="http://updates.zdnet.com/tags/microsoft+dynamics+crm+online.html"><![CDATA[Microsoft Dynamics CRM Online]]></category>
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		<title><![CDATA[Microsoft CRM Online: not so sharp]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-11406-0.html?forumID=1&threadID=46873&messageID=870738&start=0]]></link>
		<description><![CDATA[Microsoft CRM Online: not so sharpDisclosure?[i]But I can't agree with Josh Greenbaum's assertion last week that the product is going to be a big challenge for Salesforce.com this year [disclosure: Salesforce.com is a client].[/i]I'm afraid your whole post is compromised.  What is the value of your opinion of your...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 22 Apr 2008 18:40:00 -0700</pubDate>
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	</item>
	<item>
		<title><![CDATA[Microsoft CRM Online: not so sharp]]></title>
		<link><![CDATA[http://blogs.zdnet.com/SAAS/?p=500]]></link>
		<description><![CDATA[Let me start off by offering grudging congratulations to Microsoft, which took the wraps off CRM Online today, for finally acknowledging that it has to totally re-architect its software to be able to offer it on demand. Tim O'Brien, senior director of platform strategy for Microsoft, spelt it out in...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 22 Apr 2008 15:35:37 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
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	</item>
	<item>
		<title><![CDATA[Microsoft CRM Online Hunts Salesforce.com]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12515-0.html?forumID=1&threadID=46767&messageID=868302&start=0]]></link>
		<description><![CDATA[Microsoft CRM Online Hunts Salesforce.comBye bye Salesforce.I don't really think all that many will miss you. The claims of it's leader of the end of software and many other over confident and arrogant remarks have not set well with IT people I know. What is his name though...i almost have...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 18 Apr 2008 12:49:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales force management]]></category>
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	</item>
	<item>
		<title><![CDATA[Microsoft CRM Online Hunts Salesforce.com]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Greenbaum/?p=163]]></link>
		<description><![CDATA[The official GA release of Microsoft's CRM Online offering is next week, and with it comes a new chapter in the life of Salesforce.com. To date Salesforce.com has lacked a major competitor that could be seen as a worthy opponent in terms of overall size, price, functionality, and marketing chops....]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 18 Apr 2008 11:50:19 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
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	</item>
	<item>
		<title><![CDATA[Castor Related Info Add On for Microsoft CRM 3.0 1.0.1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=802557]]></link>
		<description><![CDATA[Presents data in the right context in the Assistance Form of Microsoft CRM 3.0. Using the Related Info Add On, Microsoft CRM users will be able to efficiently associate the right record in the right context. This version is the first release on CNET Download.com.   ]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 17 Jan 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
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		<category domain="http://updates.zdnet.com/tags/castor+advanced+solutions.html"><![CDATA[Castor Advanced Solutions]]></category>
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	</item>
	<item>
		<title><![CDATA[Most Recently Used Add On for Microsoft CRM 3.0 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=796067]]></link>
		<description><![CDATA[Most Recently Used Add On for MS CRM 3.0 improves your productivity by allowing to quickly navigate to your most recently used records While a Microsoft CRM user navigates through the different forms of the application, the add-on records and saves the visited pages. Pressing the Recently Used button will...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 16 Nov 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/castor+advanced+solutions.html"><![CDATA[Castor Advanced Solutions]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[Rapid Selling System: A tool designed for Microsoft CRM Partners 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=789923]]></link>
		<description><![CDATA[As a partner of Microsoft Dynamics CRM, you have the unique opportunity to jump start your Microsoft CRM business with the Rapid Selling System, which will enable you to quickly implement Microsoft CRM to manage your sales, marketing, and service activities. This version is the first release on CNET Download.com....]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 31 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[A Business Process and Workflow Accelerator for Microsoft CRM Version 1.2 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=789927]]></link>
		<description><![CDATA[The purpose of the business process and workflow accelerator is to provide a baseline set of workflow templates, schema modifications, and code examples to accelerate the process of learning to use the workflow capabilities in Microsoft CRM. Although not exhaustive, it provides a general overview of what you can do...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 31 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+process.html"><![CDATA[Business Process]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
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	</item>
	<item>
		<title><![CDATA[Microsoft CRM 3.0 90 Day Trial Version 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=789933]]></link>
		<description><![CDATA[Microsoft CRM 3.0 is available as a 90-day trial version in each language in which Microsoft CRM is available. This page will be updated with new languages as they are released. Each trial version can be converted to full use by applying a commercial license key in Microsoft CRM License...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 31 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/trial+version.html"><![CDATA[Trial Version]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm+3.0.html"><![CDATA[Microsoft CRM 3.0]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
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	</item>
	<item>
		<title><![CDATA[Microsoft CRM 3.0 Customization Planning Forms 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=789935]]></link>
		<description><![CDATA[This download includes one file for each customizable entity in Microsoft CRM. Each file includes default forms, views, attributes, and reports for the entity, with tables to add information on what you want to change. These files are designed to be printed and brought to meetings where managers and employees...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 31 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/customization.html"><![CDATA[Customization]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[Update Rollup 1 for Microsoft Dynamics CRM 3.0 (KB922815) 03.00.5300.1189 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=789943]]></link>
		<description><![CDATA[Microsoft has released Update Rollup 1 for Microsoft Dynamics CRM Server 3.0 and Microsoft CRM client for Outlook 3.0. This update rollup includes packages for Microsoft Dynamics CRM Server and Microsoft CRM client for Outlook 3.0 to maintain parity between the client and server components of Microsoft CRM 3.0. This...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 31 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+dynamics+crm.html"><![CDATA[Microsoft Dynamics CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+outlook.html"><![CDATA[Microsoft Outlook]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+office.html"><![CDATA[Microsoft Office]]></category>
		<category domain="http://updates.zdnet.com/tags/office+suites.html"><![CDATA[Office Suites]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
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	</item>
	<item>
		<title><![CDATA[Microsoft Dynamics CRM 3.0 Data Migration Pack 3.1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=789947]]></link>
		<description><![CDATA[The Data Migration Pack includes two tools for migrating data to Microsoft Dynamics CRM 3.0: Data Migration Wizard for Microsoft Office Outlook with Business Contact Manager, for migrating data from Outlook with Business Contact Manager to Microsoft CRM 3.0. Data Migration Wizard for Microsoft Office Outlook with Business Contact Manager,...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 31 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+dynamics.html"><![CDATA[Microsoft Dynamics]]></category>
		<category domain="http://updates.zdnet.com/tags/business+contact+manager.html"><![CDATA[Business Contact Manager]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+outlook.html"><![CDATA[Microsoft Outlook]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+dynamics+crm.html"><![CDATA[Microsoft Dynamics CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/migration.html"><![CDATA[Migration]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/data+migration+pack.html"><![CDATA[Data Migration Pack]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
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	</item>
	<item>
		<title><![CDATA[Microsoft CRM v1.0 Update: KB 829888 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=789967]]></link>
		<description><![CDATA[Server Error in/Application error message when you try to run reports in Microsoft CRM. When you try to run reports on a Microsoft Business Solutions CRM server that has a lot of records in the database, when the report that you are running retrieves a lot of records, you may...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 31 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[Microsoft CRM 3.0 Upgrade Advisor Wizard 1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=789977]]></link>
		<description><![CDATA[The Microsoft CRM 3.0 Upgrade Advisor is a diagnostic tool that you can use to determine if your Microsoft CRM 1.2 installation can be upgraded to Microsoft CRM 3.0. This tool generates a report that indicates whether your Microsoft CRM 1.2 implementation can be upgraded to Microsoft CRM 3.0 directly,...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Fri, 31 Aug 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/advisor.html"><![CDATA[Advisor]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm.html"><![CDATA[Microsoft CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+crm+3.0+upgrade+advisor.html"><![CDATA[Microsoft CRM 3.0 Upgrade Advisor]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
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