microsoft crm online

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Microsoft CRM Online Hunts Salesforce.com

Microsoft CRM Online Hunts Salesforce.comBye bye Salesforce.I don't really think all that many will miss you. The claims of it's leader of the end of software and many other over confident and arrogant remarks have not set well with IT people I know. What is his name though...i almost have...

Tags: Sales force management, Customer relationship management (CRM), Enterprise software, Salesforce.com Inc., Microsoft CRM Online, Microsoft CRM, Microsoft Corp.

Discussion threads 2008-04-18

Microsoft CRM Online Hunts Salesforce.com

The official GA release of Microsoft's CRM Online offering is next week, and with it comes a new chapter in the life of Salesforce.com. To date Salesforce.com has lacked a major competitor that could be seen as a worthy opponent in terms of overall size, price, functionality, and marketing chops....

Tags: Salesforce.com Inc., On-demand, Microsoft Corp., Microsoft CRM, CRM, Microsoft CRM Online, Sales Force Management, Enterprise Software, Sales, Software, Joshua Greenbaum

Blog posts 2008-04-18

Additional Resources

Microsoft bets big on a new platform subscription license

Microsoft bets big on a new platform subscription license"rental" under a different nameHi Mary Jo, yep we've seen a number of APA pitches recently. The CRM angle looks interesting, especially for a customer who's competing Saleforce.com and Oracle's online CRM. The APA generally works out well if you're...

Tags: Tools & Techniques, Advertising & Promotion, APA, Microsoft Corp.

Discussion threads 2009-06-17

Excerpt: Marketing 2.0 From CRM at the Speed of Light 4th Edition

I'm going to try something out here. I am ready to cringe as the tomatoes and old iPods are thrown at me, or the praise is showered on me...oh, wait, that's someone dumping buckets of tar over my head. I'm providing an advance excerpt of Chapter 13 of CRM...

Tags: Advertisement, Attention, CRM, New Competition, Engagement Rating, Marketers, Marketing Professional, Marketing Research, Marketing, Paul Greenberg

Blog posts 2009-05-29

Transforming customer relationships with social media

* Jennifer Leggio is on vacation Guest editorial by John Yaggie Social media technologies have the potential to disrupt the traditional ways companies build and manage relationships with their customers. Customer relationships built on trust and loyalty are central to a company's reputation and...

Tags: Customer, Jennifer Leggio, John Yaggie, Relationship, Social Media, Social Media Technology

Blog posts 2009-05-27

Activists push city endorsements of open source

Activists push city endorsements of open sourcegreat for vancouver i hope that the rest of the country will follow ... neither fighting it nor joining it, yetbut rather, observing.A large-scale implementation should be interesting, see how it matures and what issues they face.Hopefully they have a good project manager that...

Tags: Operational accounting, Personal finance, DC Current, income, open source, goodbye, city endorsement, activist, OH WAIT, Microsoft Corp.

Discussion threads 2009-05-15

Windows Azure: a very difficult concept explained

Since the announcement of Windows Azure, codenamed "Red Dog" as discovered by my colleague Mary-Jo Foley, at PDC 2008, I have felt an element of doubt hanging over the service, simply because I didn't know enough about it. This post will explain everything you need to know about Azure -...

Tags: Operating System, Server, Microsoft Corp., Service, Windows Azure, Mary-Jo, Microsoft Windows, Operating Systems, Data Centers, Storage, Software, Hardware, Data Management, Zack Whittaker

Blog posts 2009-05-01

News to know: AOL; Palm; SAP; Facebook; Oprah

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: Time Warner: AOL's revenue slide continues; We plan to buy Google's 5% AOL stake Andrew Nusca: Would...

Tags: Google Inc., Facebook, Larry Dignan, America Online Inc., Palm Inc., Oprah Winfrey, SAP AG, Matthew Miller, Flu, Sam Diaz, Service-Oriented Architecture (SOA), Cloud Computing, Virtualization, Web Services, Middleware, Enterprise Software, Software, Hardware

Blog posts 2009-04-30

Dynamics Webcast: How to Choose Between Hosted and On-Premise Customer Relationship Management

Customer relationship management CRM is a company-wide business strategy focused on improving interactions with customers. Microsoft gives you the power of choice with both on-premise and on-demand CRM solutions through Microsoft Dynamics® CRM and Microsoft Dynamics® CRM Online. In this webcast, we concentrate on the benefits of each and the...

Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing

Download resources 2009-04-23

News to know: Exectweet, Twitter, Intel options, iPhone 3.0, Vista share

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Mary Jo Foley: Microsoft + Federated Media + Twitter = ExecTweets Exectweets: Nice, but not the revenue plan for...

Tags: Revenue, Apple iPhone, Dana Blankenhorn, Mary Jo Foley, Microsoft Windows Vista, Microsoft Corp., Twitter, Sam Diaz, Netbook, Intel Corp., Netbooks, Nettops & MIDs, Service-Oriented Architecture (SOA), Operational Accounting, Hardware, Web Services, Enterprise Software, Software, Finance

Blog posts 2009-03-24

News to know: Firefox, Palm, AT&T, Sprint, Facebook friends

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Paula Rooney: Firefox 3.1 beta 3 "done," Firefox 3.5 beta 4 due April 14 Sam Diaz: Palm to SEC:...

Tags: Google Inc., Facebook, Larry Dignan, Mozilla Firefox, Palm Inc., Mary Jo Foley, AT&T Corp., Microsoft Corp., Matthew Miller, Sprint Communications, Sam Diaz, Web Browsers, Microsoft Windows, Notebooks, Mice, Internet, Operating Systems, Software, Hardware, Notebooks & Tablets, Peripherals

Blog posts 2009-03-11

Microsoft touts new CRM freebies

Microsoft touts new CRM freebiesNot sure Accelerators work with CRM OnlineHi MJ, Microsoft first announced the 8 CRM solution accelerators at the Microsoft Partner Conference in Houston in July 2008.Many of the accelerators won't work with Dynamics CRM Online service because of the Live ID-based authentication and lack of support...

Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, CRM, new CRM freeby, CRM freeby, Microsoft Corp., freeby, accelerator

Discussion threads 2009-03-10

Survey says: Cloud computing proving to be a two-edged sword in a down economy

Survey says: Cloud computing proving to be a two-edged sword in a down economyToo much hypeRemember when everyone said "client/server" computing was going to kill the mainframe? Yeah that was before something called the Internet took off. Of course such idealistic notions forgot to consider the fact that if you...

Tags: Virtualization, cloud computing, Survey Says, two-edged sword, sword, survey

Discussion threads 2009-03-09

Looks are everything: Zoho advances Writer 2.0 user interface

Zoho on Thursday announced the latest rev of its word processing program, Zoho Writer 2.0, and the biggest change is a tab motif that looks pretty useful. Think a cross between Google's Chrome browser and Microsoft Office's Ribbon.   The tabbed theme of Zoho Writer will be...

Tags: Zoho, Web Browsers, Internet, Larry Dignan

Blog posts 2009-03-05

News to know: EMC, Intel Atom, ICANN Chief, Mac event, Green

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: EMC discloses DOJ probe Heather Clancy: EMC joins SmartWay fold Sam Diaz: Intel and...

Tags: Google Inc., Larry Dignan, Richard Koman, Apple Macintosh, ICANN, Mary Jo Foley, Microsoft Corp., EMC Corp., Sam Diaz, Intel Atom, Intel Corp., Sales Strategy, Linux, Desktops, Storage, Cloud Computing, Open Source, Sales, Operating Systems, Software, Hardware

Blog posts 2009-03-03

Microsoft's Ballmer outlines his seven big bets for 2009

For the past few Februaries, Microsoft CEO Steve Ballmer makes the trek to Wall Street to provide analysts with an annual "Strategic Update" overview, in which he covers the areas where Microsoft plans to invest and why. This year, during his February 24 update, Ballmer was more...

Tags: Steve Ballmer, Microsoft Corp., Advertising & Promotion, Sales Strategy, Netbooks, Nettops & MIDs, Marketing, Sales, Hardware, Mary Jo Foley

Blog posts 2009-02-24

Microsoft Dynamics Webcast: Choosing the Right Customer Relationship Management System

Determining the right customer relationship management CRM solution out of those available today can be daunting. It is critical to find a solution that can meet your business needs while reducing costs and increasing profitability. Join this webcast to find out how the flexibility and power of Microsoft Dynamics© CRM...

Tags: Microsoft Dynamics, Webcast, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

Webcasts 2009-02-24

Microsoft 'elevates America' with free job training

Microsoft 'elevates America' with free job trainingDOJ 2.0DOJ 2.0, simply means that when I was with MS a few years back, this idea was floated out to gain the Mind Share and thus fortify the adoption of MS products in IT shops. Most of these people can already receive...

Tags: Recruitment & Selection, training and certification, Microsoft Corp., job training, training, job

Discussion threads 2009-02-23

News to know: Windows Mobile 6.5; Red Hat; CRM; Facebook

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily .  For continuous updates see BNET’s around-the-Web tech coverage Matthew Miller: Windows Mobile 6.5 disappoints, where's the beef? Image Gallery: Windows Mobile 6.5 screenshots Garett Rogers: Microsoft responds to Android with Windows Mobile...

Tags: Google Inc., Facebook, Apple Macintosh, Microsoft Windows Mobile, Mobile, Red Hat Inc., Apple Inc., Microsoft Corp., CRM, Microsoft Windows, Netbooks, Nettops & MIDs, Operating Systems, Advertising & Promotion, Handhelds, Wireless And Mobility, Open Source, Software, Hardware, Marketing, Larry Dignan

Blog posts 2009-02-17

News to know: Inauguration, IBM, Windows, Microsoft cutbacks, Intel

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Inauguration coverage: Jennifer Leggio: Inauguration pass or fail? Social network, streaming video report card   Christopher...

Tags: Google Inc., Larry Dignan, Barack Obama, Microsoft Corp., Matthew Miller, Sam Diaz, Intel Corp., IBM Corp., Microsoft Windows, Asset Management, Financial Services, Sales Channel, Operating Systems, Software, Operational Planning, Business Operations, Sales

Blog posts 2009-01-21