michael krigsman

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SAP changes leaders: Time for innovation

Bloggers and Twitters alike are buzzing today with news that enterprise giant, SAP, announced a leadership change. It's now time for customer-friendly SAP actions and product innovation. by Michael Krigsman

Tags: Innovation, Board, Leader, SAP AG, Léo Apotheker, Jim Hagemann Snabe, Corporate Governance, Business Operations, Corporate Law, Michael Krigsman

Blog posts 2010-02-07

UK tax department: Bizarre IT spending incentives

Phil Pavitt, CIO for the UK tax department, recently spoke out against huge IT projects. Some of his comments are extraordinary. by Michael Krigsman

Tags: Incentive, CIO, Information Technology, IT-spending, U.K., Taxes, Free Trade, Personal Finance, Strategy, Financial Planning, Finance, Management, Michael Krigsman

Blog posts 2010-02-05

Analyst relations: Failure in action

This video brilliantly captures, and simultaneously mocks, the power and influence of industry analysts and their effect on enterprise vendors. Enjoy it! by Michael Krigsman

Tags: Analyst, Video, Jonny, Corporate Communications, Blogging, Public Relations, Enterprise Software, Marketing, Internet, Software, Michael Krigsman

Blog posts 2010-02-04

ERP failure: New research and statistics

Panorama Consulting today released results of a study comparing gaps between customer expectations and actual results achieved on ERP projects. by Michael Krigsman

Tags: Software-as-a-service, Implementation, Study, ERP, Panorama Consulting, Enterprise Resource Planning Implementation, Software As A Service Implementation, Enterprise Resource Planning (ERP), Enterprise Software, Software, Michael Krigsman

Blog posts 2010-02-03

Business intelligence success, ROI, and failure

Despite the growth of BI, achieving ROI remains a challenge; video interview with Michael Corcoran, Chief Marketing Officer of Information Builders. by Michael Krigsman

Tags: Michael, Pricing, Tools & Techniques, Business Intelligence, Databases, Enterprise Software, Marketing, Management, Software, Data Management, Michael Krigsman

Blog posts 2010-02-02

Call for IT Devil's Triangle research

A research proposal to improve the IT Devil's Triangle by quantifying responsibility for failure or success. by Michael Krigsman

Tags: Information Technology, Triangle, Strategy, Management, Michael Krigsman

Blog posts 2010-02-01

'Pain chains' and the IT Devil's Triangle

The Devil's Triangle and "pain chains" bind together enterprise customers, technology vendors, and system integrators in an unholy trinity that leads to failed projects. by Michael Krigsman

Tags: Software, Information Technology, Failure, Triangle, Devil, Sales Strategy, Tools & Techniques, Strategy, Sales, Management, Michael Krigsman

Blog posts 2010-01-29

Social CRM: The inner meaning

Enterprise software is rapidly evolving to reflect the growing importance of social software. Nowhere is this change more obvious than in customer relationship management CRM. by Michael Krigsman

Tags: Customer, Sales, CRM, Social, Customer Relationship Management (CRM), Enterprise Software, Software, Michael Krigsman

Blog posts 2010-01-26

Information silos and IT governance failure

"Governance" is a badass sounding phrase that simply means establishing policies to enable consistent management by exception. But many governance initiatives are doomed to fail. by Michael Krigsman

Tags: IT Governance, Human Resources Inc., Governance, Information Technology, HR Team, IT Team, Strategy, Management, Michael Krigsman

Blog posts 2010-01-14

IT / business silos: Bridging the gap

Communication gaps are probably responsible for more failed projects than any other reason; it's a tough problem to solve. by Michael Krigsman

Tags: Information Technology, Silo, Strategy, Management, Michael Krigsman

Blog posts 2010-01-13

Reflecting on IT / business silos

This photo sparked my thinking regarding silos and the so-called gap between IT and lines of business. by Michael Krigsman

Tags: Information Technology, Silo, Strategy, Management, Michael Krigsman

Blog posts 2010-01-09

NetSuite: Hyperbole and the credibility gap

Let's face it, enterprise software is pretty dry, but sometimes there's drama -- even if it's kind of lame. by Michael Krigsman

Tags: NetSuite Inc., SAP AG, Jon, Enterprise Software, Software, Michael Krigsman

Blog posts 2010-01-08

Tim Bray's Enterprise 2.0 conundrum

How does one create small systems that address similar requirements as large ones? It's a basic matter we need to consider. by Michael Krigsman

Tags: Information Technology, SOA, Enterprise 2.0, Tim Bray, Tim, Erik Engbrecht, Service-Oriented Architecture (SOA), Strategy, Web Services, Enterprise Software, Software, Management, Michael Krigsman

Blog posts 2010-01-07

Enterprise systems: "Time to stop the madness"

Tension between waste and ubiquity creates a love-hate relationship among those who recognize the need for large systems and folks who consider them inefficient relics of a bygone era. by Michael Krigsman

Tags: Web, Information Technology, Sun Microsystems Inc., Enterprise System, Tim Bray, Fortune 1,000, Telephony, Strategy, Telecom & Utilities, Telecommunications, Networking, Management, Michael Krigsman

Blog posts 2010-01-06

Blogger relations at SAP

Enterprise software vendors are an important part of the blogging ecosystem. Here's how SAP is innovating in this area. by Michael Krigsman

Tags: SAP AG, Blogger, Blogging, Internet, Michael Krigsman

Blog posts 2010-01-05

Dilbert on IT / business alignment

Dilbert shows us a great example of poor alignment between IT and the lines of business. by Michael Krigsman

Tags: Alignment, Information Technology, Strategy, Management, Michael Krigsman

Blog posts 2009-12-29

Critique: $6.2 trillion global IT failure stats

A recent white paper stated the dollar cost of IT failure worldwide to be a staggering $6.2 trillion per year, or $500 billion each month. Here's a critique of that research. by Michael Krigsman

Tags: Information Technology, Failure, Strategy, Management, Michael Krigsman

Blog posts 2009-12-29

SOA adoption: The human face of governance

Human and organizational factors such as politics, information silos, and change management generally underlie IT success and failure. by Michael Krigsman

Tags: SOA, Change Management, Service-Oriented Architecture (SOA), Leadership, Web Services, Middleware, Enterprise Software, Tools & Techniques, Management, Software, Michael Krigsman

Blog posts 2009-12-28

Worldwide cost of IT failure: $6.2 trillion

Most IT professionals know that project failure is a common and serious problem in organizations of all kinds. New research attempts to quantify the extent of IT failure in the worldwide economy. by Michael Krigsman

Tags: Information Technology, Failure, Strategy, Management, Michael Krigsman

Blog posts 2009-12-22

Three success predictions for 2010

Here are three predictions for success in 2010 - a far cry from my usual posts on IT failure. by Michael Krigsman

Tags: Prediction, Strategy, Management, Michael Krigsman

Blog posts 2009-12-21