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- ZDNet Author Biography
Michael Krigsman is CEO of Asuret, Inc., a consulting company dedicated to reducing technology implementation failures. Asuret's suite of software tools improve the success rate of enterprise software deployments by quantifying and measuring governance issues that cause most project failures. Michael led the research effort underlying Asuret's model of collective...
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ZDNet Resources
- Transparent Failure
- Recently, major hosting provider, 365 Main, suffered a significant outage, which affected a number of high-profile websites.As readers of this blog know, IT-related failures are commonplace. What's less common, however, is transparent and detailed disclosure regarding the failure situation and its causes.365 Main has posted a detailed analysis of the...
- Tags: Project success, Project failures
- Blog posts 2007-08-01
- Wisconsin's Apologist for IT Failure
- In recent times, Wisconsin has experienced major IT meltdowns, prompting the State Auditor to release a report recommending various IT reforms. Wisconsin's state legislature also appointed a special task force to review failing IT projects, suggesting the state genuinely takes IT failures seriously. I find these steps to be...
- Tags: Project failures, Government projects
- Blog posts 2007-08-01
- Another UK Health Project Dies
- The UK National Health Service is cancelling an IT-related contract due to problems with the vendor. From an article on silicon.com:The move was taken when it became clear that Atos Healthcare - part of IT services company Atos Origin - was not in a position to provide the services to...
- Tags: Project failures
- Blog posts 2007-07-26
- SOA: Future Failure and Technobabble Gibberish
- IT-director.com has an editorial stating 90% of SOA projects are failing in a significant manner:The problem is that for every successful SOA implementation, there seems to be ten that are providing few of the desired benefits. Many of these failures are down to poor understanding of the underlying principles of...
- Tags: SOA, Project failures
- Blog posts 2007-07-25
- State of Failure in Wisconsin
- Wisconsin seems to be the land of IT project failures. Last April, the state released a report describing broad project failures running through the state government. As a response to so many IT failures, the Wisconsin state legislature formed a special task force to examine the problems. Now, the Wisconsin...
- Tags: Project failures, Government projects
- Blog posts 2007-07-22
- Netsuite: Future Failure?
- Netsuite is a software as a service SaaS vendor offering a variety of business, accounting, and CRM applications over the Internet. Happily for Netsuite, they have filed to go public, as described in this analysis by Jason Wood. Less exciting for Netsuites customers is the news that the company admits...
- Tags: Project failures, IT issues
- Blog posts 2007-07-12
- "Every Problem Imaginable"
- Twenty years ago, the Tennessee state government built a 70,000 square-foot data center in a location that now appears to have a few problems. What kind of problems, you ask? Well, heres what Computerworld has to say on the matter:The state located its data center on top of unstable, jiggly...
- Tags: Project failures, Government projects
- Blog posts 2007-07-12
- Wisconsin Fights Failure
- The Wisconsin state legislature has created a special group to study IT project cost overruns, called The Speaker’s Task Force on Failed Information Technology Projects. So far, they have scheduled monthly meetings running through August. If these meetings stop in August, then little will be accomplished. On the other...
- Tags: Project failures, Government projects
- Blog posts 2007-07-11
Additional Resources
- Finally! A Three-Cornered Consulting Service for Enterprise 2.0
- Its not too often I endorse a new service - in fact, I never have without a lot of due diligence and at least some production history. Â So, for the first...and potentially only....time ever, I'm telling you that I'm truly excited about the launch of Pragmatic Enterprise 2.0. Â I'm...
- Tags: Socialtext, Enterprise 2.0, Framework, Pragmatic Enterprise 2.0, Michael Krigsman, Ross, Blogging, Strategy, Internet, Management, Paul Greenberg
- Blog posts 2009-10-20
- News to know: Office Web Apps; Palm; AMD-Intel; Andreessen; Win7 for students
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Mary Jo Foley: Microsoft Office Web Apps go to testers: Ten things to know Zack Whittaker: Office 2010 for...
- Tags: Larry Dignan, Hewlett-Packard Co., Palm Inc., Web Application, Andrew Nusca, Advanced Micro Devices Inc., Sam Diaz, Intel Corp., Microsoft Office, Office Suites, Software
- Blog posts 2009-09-18
- Voice of The Customer: Speech Meets Larynx at CRM Evolution 2009
- Last week, I keynoted the CRM Evolution 2009 conference - probably the best conference I ever attended, though I was biased because I also chaired it - first time I ever chaired a conference - so I had the opportunity to be a participant in more than just the speech....
- Tags: Voice, Conference, Presentation, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-08-31
- 14 Reasons Why Enterprise 2.0 Projects Fail
- I’ve been having some very interesting conversations lately about Enterprise 2.0 failures with ZDNet colleague Michael Krigsman. He is doing research for his work on project failures in this area and is trying to understand the reasons why some Enterprise 2.0 initiatives don’t succeed. In preparing for our talk together,...
- Tags: Enterprise 2.0, Dion Hinchcliffe
- Blog posts 2009-08-21
- Enterprise Irregulars Join Social CRM Fray
- I'd say that the headline is a bit of an understatement or maybe even a misstatement by me.  Let me tell you why. If your life preference is to cower under bedcovers, then you might not have heard of the Enterprise Irregulars EI.   They are a group of iconoclastic, often...
- Tags: Blog, Customer, CRM, Ross, Customer Insight, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales, Paul Greenberg
- Blog posts 2009-08-12
- Managing vendor performance: An IT failures virtual town hall
- The business and organizational complexity associated with many IT projects sometimes causes difficulty for customers, system integrators, and technology providers. For the next IT failures virtual town hall, we will discuss practical tips to help you better manage vendor performance and increase project success. by Michael Krigsman
- Tags: Town Hall, Performance, Information Technology, Strategy, Management, Michael Krigsman
- Blog posts 2009-08-04
- News to know: Windows 7 RTM review; Microsoft-Yahoo; SAP; Sprint
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Ed Bott: Windows 7 first look: More than just "Vista, fixed" Gallery: Windows 7 RTM...
- Tags: Yahoo! Inc., SAP AG, Microsoft Corp., Sprint Communications, Microsoft Windows 7, Service-Oriented Architecture (SOA), Microsoft Windows, Web Services, Enterprise Software, Software, Operating Systems, Larry Dignan
- Blog posts 2009-07-30
- IT failures town hall recap: Exploring the CIO's role
- The IT failures town hall discussion held yesterday brought together CIOs, analysts, IT practitioners, and journalists to discuss the CIO's contribution to project success and failure. Click the player at the top of this post to listen. by Michael Krigsman
- Tags: CIO, Information Technology, Strategy, Management, Michael Krigsman
- Blog posts 2009-07-29
- TechTarget blogger of the week
- Thanks to IT Knowledge Exchange from TechTarget, for selecting IT Project Failures as blog of the week. I really appreciate that! They've got a pretty good selection of blogs covering a broad range of topics. A few that caught my eye are SAP Watch, Software Quality Insights,...
- Tags: TechTarget, Information Technology, Blog, Blogger, Blogging, Strategy, Internet, Management, Michael Krigsman
- Blog posts 2009-07-20
- News to know: Palm Pre weekend; iPhone Monday; Bing; DTV conversion; Twitter accounts
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Sam Diaz: Palm Pre weekend: Sprint could steal Palm's moment Matthew Miller: Initial Pre thoughts and answers...
- Tags: Apple iPhone, Google Inc., Palm Inc., Microsoft Corp., Digital Television, Twitter, Sam Diaz, E-mail, TVs, H-1B, Embedded Linux, Cloud Computing, Tv & Home Theater, Online Communications, Personal Technology, Home Entertainment, Human Resources, Labor Relations, Operating Systems, Software, Linux
- Blog posts 2009-06-08
- Book Review: Why New Systems Fail
- Phil Simon has a new book out called “why new systems fail â€" theory and practice collideâ€. I read through it quickly this weekend. Here’s my review: I’ve pored over systems failures much of professional IT career. In fact, I was...
- Tags: Project, Phil Simon, Capability Maturity Model (CMM), Leadership, Blogging, Professional Development, Software Development, Software/Web Development, Management, Internet, Career, Brian Sommer
- Blog posts 2009-05-05
- Lawson Software: Positive first impressions
- I'm currently attending Lawson Software's annual conference, called CUE 09, in San Diego. Since this is my first in-depth exposure to the company, I thought it appropriate to share a few thoughts and comments. Overall, I like the company: the people are nice, they articulate product strategy clearly, and senior management obviously...
- Tags: Lawson Software Inc., Customer Satisfaction, Blogger, Blogging, Product Marketing, Internet, Marketing, Michael Krigsman
- Blog posts 2009-04-21
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