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ZDNet Resources
- Management Excellence: The Metrics Reloaded
- The key to enterprise performance management is to identify an organization's value drivers, focus on them, and align the organization to drive results. It's as simple as that; and it is the hardest thing to do. The fact that there are many management methodologies, such as the balanced scorecard, performance...
- Tags: Oracle Corp., Methodology, Metrics Inc., Balanced Scorecard, Business Intelligence, Marketing, Marketing Research, Enterprise Software, Software, Data Management
- White papers 2008-09-01
Additional Resources
- Gartner in the dock over Magic Quadrant
- Friday October 23rd will see Gartner argue a motion to dismiss a complaint by ZL Technologies Inc about the famed Gartner Magic Quadrant. According to court papers, Gartner will argue to dismiss based on First Amendment rights citing that the Magic Quadrant is not meant to represent statements of fact...
- Tags: Quadrant, Analyst, Vendor, Gartner Inc., Vinnie, MQ, Blogging, Operational Accounting, Marketing Research, Internet, Finance, Marketing, Dennis Howlett
- Blog posts 2009-10-20
- VMware to step up data center automation game
- ResponseThis is great news for the IT world. These tools will greatly improve the efficiency and effectiveness of virtual environments. And VMware is smart to focus on automation. They understand better than anyone that automation is the key to virtualization and then cloud computing.Without it, you?re not likely...
- Tags: Server virtualization, Virtualization, VMware Inc., game, automation, provisioning, virtual server
- Discussion threads 2009-09-27
- Web 2.0 Expo: Recommended sessions for social business
- It's about that time to gear up for Web 2.0 Expo (#w2e) next Tuesday through Friday at Moscone West in San Francisco. I am excited about the content that TechWeb / O'Reilly Media, Inc., has produced and I have put together the following schedule for myself. Why should you care?...
- Tags: Web, Social Media, Web 2.0, Channel Management, Internet, Marketing, Jennifer Leggio
- Blog posts 2009-03-27
- Beyond aggregation: finding the web's best content
- Panel: Marshall Kirkpatrick (VP Content Dev, ReadWriteWeb ), Louis Gray (Author/Publisher, louisgray.com), Gabe Rivera (Founder/CEO, Techmeme), Melanie Baker (Community Mgr, AideRSS Inc), Micah Baldwin (VP Business Dev, Lijit Networks Inc) People are not reading their RSS readers anymore because of Twitter. Content is...
- Tags: Google Inc., Web, Aggregation, Gabe Rivera, OneSpot, RSS, Channel Management, Search, Internet, Marketing, Andrew Mager
- Blog posts 2009-03-16
- IBM Case Study: Harrah's Entertainment, Inc.
- With more than 80,000 employees, Harrah's Entertainment, Inc. is the world's largest provider of branded casino entertainment through operating subsidiaries primarily under the Harrah's, Caesars and Horseshoe brand names. Harrah's wants a closed-loop system to leverage the data on their ~40 million customers to support customer loyalty objectives and operations....
- Tags: Cognos Inc., Teradata, Harrah's Entertainment Inc., IBM Corp., Harrah, Games, Branding, Personal Technology, Marketing
- Case studies 2009-01-01
- Case Study: Old Dominion Freight Line, Inc. Plans for Future Growth with PlanView
- This case study outlines how one company plans for future growth with project and portfolio management from Planview. In the past ten years, Old Dominion has nearly quadrupled its size. This level of change means Old Dominion's IT department must be flexible and savvy. "With that kind of growth, you...
- Tags: Information Technology, PlanView, Old Dominion Freight Line Inc., Strategy, Management
- Case studies 2008-12-19
- Social media marketers can - and must - prove ROI
- Social media marketers can - and must - prove ROIYesterday was an inflection pointThe stunt by 37 signals yesterday getting on the front page of the Drudge Report show the power of integrating blogging into your business. I would argue in this new environment, PR agencies MUST prove their ROI....
- Tags: ROI/TCO, Blogging, Social media marketer, social media, ROI
- Discussion threads 2008-11-20
- Using SAP to Streamline Operations of a Manufacturer
- Crestron Electronics, Inc., a fast-growing electronics manufacturer of advanced automation and control systems, wanted to transform its business by implementing an SAP platform as the backbone of its enterprise resource planning system. With BearingPoint's help, the company made improvements to its SAP implementation that allowed it to increase the number...
- Tags: Streamline, SAP AG, BearingPoint Inc., Enterprise Resource Planning (ERP), Manufacturing, Enterprise Software, Software
- Case studies 2008-10-01
- Spam coming from free email providers increasing
- After analyzing three weeks of spam data between June 13 to July 3, 2008, Roaring Penguin Software Inc. found evidence that spam originating from the top three free email providers (Gmail, Yahoo Mail and Hotmail) is increasing, with spammers in favor of abusing Gmail's privacy preserving feature of not including...
- Tags: CAPTCHA, Google Gmail, Free Email Company, Anti-spam, Spammer, E-mail Company, IP, Service, Cyberthreats, Spam, E-mail Providers, E-mail, Phishing, Viruses And Worms, Security, Networking, Spam And Phishing, Internet, Online Communications, Dancho Danchev
- Blog posts 2008-07-18
- Best Practices for Deploying Microsoft Office PerformancePoint Solutions on HP Servers
- This paper provides guidelines and best practices in the planning and implementation of Microsoft Office PerformancePoint Server 2007 on HP servers and storage. This white paper covers both stand-alone and distributed services implementation strategies as recommended by Microsoft. Additional recommendations were provided from the experiences of early adopters such as...
- Tags: HP Server, Hewlett-Packard Co., Microsoft Corp., Best Practice, Utility Computing, Microsoft Office, Servers, Office Suites, Software, Hardware
- White papers 2008-06-01
- Hyperic and managing by exception
- A short while ago, I had the opportunity to speak with the good folks of Hyperic once again. The conversation originally centered on the topic of their new release, Hyperic HQ 3.2, but then went off on a very important tangent, managing resource by exception. Let's start with a quick...
- Tags: Team, Information Technology, MySQL, Scalability, Hyperic 3.2, Management Environment, Team Management, Open Source, Databases, Management, Enterprise Software, Software, Data Management, Dan Kusnetzky
- Blog posts 2008-02-05
- Medtronic, Inc. Identifies Key Sales Priorities and Drives Executive Alignment
- Medtronic, Inc. wanted to increase sales productivity and effectiveness across company's seven principal United States business divisions and provide simplified sales processes and support systems to allow Medtronic to operate as "One company" and leverage best practices. The challenge was to help build management consensus on key sales priorities and...
- Tags: Medtronic Inc., Sales Strategy, Sales Force Management, Sales
- Case studies 2008-02-01
- Realizing ROI from Remote Support Solutions
- IT supports and consumes large amounts of an organization's resources, which places pressure on the IT department to report quantifiable business gains from investments in new service and support technology. With remote support technology, realizing the benefits is simple, but identifying the most important metrics to focus on when...
- Tags: ROI, Remote Support, Bomgar, Remote Administration
- Webcasts 2007-08-16
- Scaling for Success: How One Manufacturer Developed an Automated Sourcing Solution to Increase Productivity and Improve Metrics
- Haworth, Inc., a world leader in the design and manufacture of office environments, operates in more than 120 countries and employs nearly 9,000 members worldwide. In 2005, Dow Chemical selected Haworth to be the global solutions provider for furniture products and services. A new system was required to enable Dow,...
- Tags: Sourcing, The Dow Chemical Co., Purchasing & Procurement, Performance Management, Leadership, Manufacturing, Strategy, Business Operations, Human Resources, Workforce Management, Management
- Case studies 2007-07-19
- "Time Spent" is a better metric for Rich Internet Applications
- There's a lot of commentary about the fact that Nielsen the ratings agency is no longer going to use the "page view" metric for websites and will now begin ranking themSo what does this new metric mean? Is it a keeper? Digital Media Wire had some interesting quotes:Ranking top sites...
- Tags: Rich Internet Applications
- Blog posts 2007-07-10
- Google gets Feedburner and in the Web's private business
- Another day, another way for Google to control more of the confidential data of the Web's businesses:Google is now the proud owner of Feedburner, at a rumored acquisition price of $100 million. Worried yet about Google Big Brother peering into your online business?Google Analytics: Should Google be minding YOUR Web business?...
- Tags: Search Advertising, Metrics, Marketing, Google
- Blog posts 2007-06-01
- Google privacy jungle: Where is YOUR data? Don't ask!
- "Google CEO wants your personal information" I underscored in reporting Google’s announced claim of “taking steps to further improve our privacy practices” two months ago.The touted Google privacy “step” at the time was that user search data will be “much more anonymous, so that it can no longer be identified...
- Tags: SECURITY, Google Inc.
- Blog posts 2007-05-12
- Gauntlet targets management of the process behind quality application development
- Read a full transcript of the podcast. Sponsor: Borland Software, Inc.Application development is maturing to embrace a more holistic approach to application lifecycle processes, one that emphasizes policy-based approaches -- managing process and people -- and not just the technology. Such a coordinated approach also fosters feedback efficiencies, where testing...
- Tags: Podcasts, Interarbor Solutions, Enterprise Java, SOA, Software Development, Eclipse, IDEs, Developer Tools, Testing Tools, Application Lifecycle Management, Agile Development, .NET
- Blog posts 2007-01-22
- Google to acquire in game advertising company
- The Wall Street Journal reports that Google could announce the acquisition of in game advertising company, Adscape Media, as early as next week.Adscape Media, based in San Francisco, has created an advertising platform that enables advertisers to place static or dynamic ads in PC, console and cellular platforms. They...
- Tags: Google AdWords, Google Inc., game advertising company, advertisement, Adscape Media
- Blog posts 2007-01-21
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