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SAP and SME's: an update

I've just returned from spending a day immersed in SAP at a London hotel with European and South African SME customers, channel partners and the Business ByDesign team. It's been fascinating. While the focus was on ByDesign, I met with All-In-One customers. It provided a useful...

Tags: Small And Medium Enterprise, Customer, SAP AG, McDermott, Smb/Sme, Dennis Howlett

Blog posts 2009-09-11

Additional Resources

SAP: cautious optimism going forward

Following on from this morning's earning announcement, it was a calm, cautious but emphatic SAP board fielding a set of disappointingly soft questions on today's earnings call. First some selected quotes: Leo Apotheker, CEO: "Things are still tough...closure rates are more volatile then in the past...I am...

Tags: SPSS Inc., SAP AG, Leo, Sales Strategy, Operational Accounting, Sales Force Management, Mergers & Acquisitions, Sales, Finance, Investment, Dennis Howlett

Blog posts 2009-07-29

National Archives lost 2TB drive from Clinton years

"The nation's record keeper" - the National Archives and Record Administration - has lost a two-terabyte hard drive containing digital records from Bill Clinton's presidency. In a statement, NARA said that it "takes very seriously the loss of an external hard drive that contained copies of...

Tags: Security, Agency, NARA, Records Management, Managerial Accounting, Finance, Richard Koman

Blog posts 2009-05-21

SAPPHIRE09: a view from the cloud

I could have entitled this a view from the cheap seats given that I am observing SAPPHIRE09 from my cubby hole in Spain, along with 8,000 other virtual visitors. The other 10,000 are on the ground in Orlando. Not surprisingly, a number of random observers are wondering why the show...

Tags: SAP AG, Roi/Tco, Finance, Managerial Accounting, Dennis Howlett

Blog posts 2009-05-12

Psst- Your software vendor is really not that into you!

[caption id="attachment_355" align="alignnone" width="359" caption="Your Tech Vendor is Just NOT That Into You!"][/caption] Is your tech vendor really your ‘strategic partner’? Probably not! Software vendors, do you believe your solution is a strategic solution? Do your sales people promise a ‘strategic partnership’ between your...

Tags: Software, Partnership, Vendor, Customer, Firm, Partner, Business Structures, Sales Strategy, Tools & Techniques, Finance, Sales, Management, Brian Sommer

Blog posts 2009-02-27

We're all dead - get over it

I've been scratching my head the last few days wondering why Bill McDermott, SAP's CEO of global field operations would flat out contend that: SAP is positioned to gain share in the business applications market as IT departments scrutinize every dollar spent, while predicting that...

Tags: SAP AG, SOA, SAP Sales People, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Dennis Howlett

Blog posts 2009-01-13

SAP, Oracle, SaaS - The changing ERP market

The times they are a changing This InformationWeek article is a must read for any ERP buyer, seller or market watcher. SAP Global Operations CEO Bill McDermott confirms some details about SAP and the hosting for its Business ByDesign product line. He also has some choice words...

Tags: Software-as-a-service, Oracle Corp., SAP AG, ERP, Enterprise Resource Planning (ERP), Software As A Service (SaaS), Enterprise Software, Software, Emerging Technologies, Brian Sommer

Blog posts 2008-11-01

Diggnation for enterprise?

The cool kids in Silicon Valley think they have all the fun? Check this out: Diggnation for Enterprise featuring SAP's Bill McDermott, Henning Kagermann and Leo Apotheker at SAPPHIRE08 in Orlando. In contrast to Kevin Rose and Alex Albrecht, this is an altogether...

Tags: Leo Apotheker, Dennis Howlett

Blog posts 2008-05-06

CNBC: SAP America's president should offer media training

During an interview on CNBC, SAP's CEO Bill McDermott, said customers buy his software to accomplish three goals: Making money Cost reductions Maintaining compliance In a moment of what some might consider to be irrational exuberance, McDermott described SAP as the only...

Tags: CNBC, Media Training, SAP AG, Advertising & Promotion, Marketing, Michael Krigsman

Blog posts 2008-04-30

Strong sales focus as SAP shuffles the board

Following today's announcement of board changes at SAP, it is clear the company is looking to strengthen sales representation. As I suggested earlier Henning Kagermann will retire next May handing over the CEO's spot to Leo Apotheker. He will be supported by Bill McDermott who now has a global sales...

Tags: Board, Peter Zencke, SAP AG, Sales Strategy, Sales Force Management, Corporate Governance, Sales, Business Operations, Corporate Law, Dennis Howlett

Blog posts 2008-04-02

SAP sets succession plan; Apotheker named co-CEO

Update: SAP said Wednesday that it has named Leo Apotheker [at right] co-CEO with Henning Kagermann in a move that solidifies the company's succession plan. Kagermann's contract with SAP runs out in May 2009. SAP made the announcement in a company statement. Apotheker's role...

Tags: SAP AG, Leo Apotheker, Kagermann, Sales Strategy, Sales Force Management, Corporate Governance, Sales, Business Operations, Corporate Law, Larry Dignan

Blog posts 2008-04-02

Promises, promises: A look at Waste Management's case against SAP

Waste Management's lawsuit against SAP for a "complete failure" of a $100 million software implementation boils down to promises. What did SAP promise Waste Management? And how much responsibility does Waste Management bear for believing those promises? As background, news surfaced last week that Waste Management filed...

Tags: Software, SAP AG, Waste Management, Tools & Techniques, Management, Larry Dignan

Blog posts 2008-04-01

IL bill would make wireless providers responsible for bad handsets

If Rep. Susana Mendozas cellphone lemon law passes, it will be a coup for Illinois cellphone consumers, but wireless providers oppose it. The Chicago Tribune reports that after buying and returning three cellphones from Motorola, Mendoza decided to propose a cellphone lemon law which would allow wireless customers to...

Tags: State &, Local Govt, Government technology

Blog posts 2007-04-23

More reflections from ETech

In the morning sessions at ETech today, I listened to a very philosophical session by Mike Kuniavsky on the implications and role of magic in this technological world we inhabit. His presentation was heady stuff that engaged a number of people in the audience in a good conversation. The second...

Tags: Desktops, Zimbra, Web

Blog posts 2007-03-28

The blogger corner at SAP's Sapphire conference

I missed SAP's Sapphire conference this week, attending to the Future in Review, Gartner Symposium, JavaOne and a root canal, but there is plenty of coverage. Some good, although sparse, coverage is coming from the bloggers Jeff Nolan coralled into attending the event in Orlando. Among ZDNet bloggers and SAP...

Tags: SAP AG, SAPPHIRE, blogger

Blog posts 2006-05-18

Saving government docs with OpenDoc

Here's the problem. Government agencies create documents in commercial software. Commercial software saves documents in proprietary formats. Proprietary formats either require specific, often expensive software, to open them, or increasingly likely over time, become extremely difficult to read at all. The Times reports on a brewing battle over the...

Tags: OpenDoc, OPENXML

Blog posts 2006-03-03

SAP rolls out 'hybrid' CRM

SAP rolled out today its CRM on-demand application, focusing on large and mid-sized companies, for managing sales, service and marketing. The company calls it 'hyrbid' CRM, with subscription-based licensing. SAP's approach involves both more sophisticated traditional and the more fleet hosted services, bridging between on demand and on premise. SAP...

Tags: SAP AG, CRM

Blog posts 2006-02-02

HP: Don't like software patents? Learn to deal

HP: Don't like software patents? Learn to dealTranslated...HP: "At the end of the day, software patents are a way of life. To ignore them is a little bit naive..."Here is a translation: "We will continue to stifle innovation, limit the market forces of competition, corrupt the system, and generally abuse...

Tags: software, Goldtouch Technologies, Hewlett-Packard Co., OSS, software patent, patent, computer company

Discussion threads 2005-02-15