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ZDNet Resources
- EAM - Enterprise Architecture Maturity (msi)
- The Assessment of Maturity EAM Software through consultation and collaboration allows users capture in its simplistic form a cursory view of the level of maturity of their Enterprise Architecture function and some of the associated artifacts / products produced by this function. Once captured this information is visually presented and...
- Tags: maturity, enterprise architecture, strategy, management
- Software downloads 2008-06-02
- Gartner Research Report: Program and Portfolio Management Maturity Model
- Many IT executives are looking to establish a more sophisticated Program and Portfolio Management PPM discipline to maximize the business value of their investments. But before you can improve your PPM activities, you must understand your company's current PPM processes and map out the end result you're hoping to...
- Tags: maturity, gartner inc., compuware corp., ppm, investment, strategy, finance, management
- White papers 2007-07-01
- Mashup Camp, Day One
- Redmonker Stephen O'Grady has a good writeup on the first day of Mashup Camp 2. Here's a chunk of his post.Where Mashup Camp 1 was characterized by a sort of breathless enthusiasm, the sequel is exuding an air of maturity. Not the kind of cynical, sell-out maturity that got the...
- Tags: maturity, mashup
- Blog posts 2006-07-13
- Baselining IT Service Management
- The purpose of this paper is to provide the reader with an introduction to the concept of baselining the maturity of IT Service Management processes. A number of approaches are discussed. Some are relevant to IT Service Management and some are more relevant to Software Engineering but have been included...
- Tags: maturity, service level management, it services, itil, process improvement, it operations, it service management, quality, business operations
- White papers 2006-03-01
- EARP Working Paper Ms102: It Governance Maturity in Electric Utilities - COBIT Assessments of Administrative Systems and Operation Support Systems
- Industrial companies face a situation where information systems are increasingly integrated. A growing problem is how information and related technology should be governed when systems are merged. This paper uses the principles of IT governance to evaluate the governance maturity of administrative systems and operation support systems at an electric...
- Tags: maturity, it governance, strategy, management
- White papers 2005-06-29
- From Tactical to Strategic: The Workforce Optimization Maturity Model
- Asking about the maturity of a contact center is certainly a delicate matter. But it is a question that has to be asked. This webcast explores a maturity model that gives a person new insights into his or her own organization and explores how the person can make his or...
- Tags: maturity, contact center, workforce, call centers, customer relationship management (crm), it operations, enterprise software, software
- Webcasts
Additional Resources
- 2007: The year of the dashboard
- 2007: The year of the dashboardyear of dashboard2007 was indeed the year of the dashboard. 2008 is going to see lot of maturity in dashboard adoption.http://www.dashboardzone.com
- Tags: dashboard
- Discussion threads 2008-08-06
- News to know: Microsoft; Oracle; SAP; Vista SP1 video
- Notable headlines: Mary Jo Foley: Microsoft mashes up multiple natural-user-interface inputs How will Microsoft spend its multicore millions? More details emerge on the Microsoft Sphere Larry Dignan: The future of computing: Multiple cores, multiple inputs Ryan Naraine: Evilgrade: Exploit...
- Tags: software, larry dignan, oracle corp., dana blankenhorn, microsoft windows vista, sap ag, video, microsoft corp., microsoft windows vista sp1, attack, wiki, tools & techniques, online communications, management
- Blog posts 2008-07-29
- Amazon's S3 post-mortem demonstrates maturity
- Amazon web services experienced a substantial service outage on July 20, disrupting customers across the web. Their post-mortem demonstrates an unusual level of organizational maturity for an Enterprise 2.0 company. by Michael Krigsman
- Tags: system state, s3 inc., team, amazon.com inc., failure, team management, management, michael krigsman
- Blog posts 2008-07-28
- DTrace and the Linux bunker mentality
- DTrace and the Linux bunker mentalityBecause it is the Linux way Paul1) Take something good and copy it badly.2) Never, ever listen to anyone offering advice regarding usability [i]"Linux ain't no Fisher Price OS"[/i] etc.3) Spend more time arguing on the mailing lists, than actually developing and bug-testing.RE: DTrace and...
- Tags: open source, operating systems, unix, dtrace, sco group inc., linux
- Discussion threads 2008-07-24
- Accenture gets deeper into the green IT services game
- Need some outside perspective on the green status of your IT infrastructure? Accenture, which is one of Forrester Research's darlings when it comes to green IT services, has created a set of services called the Accenture Green Technology Suite that handle anything from basic green "maturity" assessments and modeling tools...
- Tags: game, data center, accenture ltd., green it, data centers, storage, hardware, data management, heather clancy
- Blog posts 2008-07-23
- Smart grid players extend their influence beyond the pilot phase
- When it comes to real market potential in the green tech space, smart grid-related technology is right up there. In any given week, I could post a half-dozen blogs about developments in this world. Echelon, in particular, has had a very busy summer, inking a new deal in Denmark, expanding...
- Tags: echelon, project deployment, pricing, telecom & utilities, marketing research, marketing, heather clancy
- Blog posts 2008-07-21
- Spam coming from free email providers increasing
- After analyzing three weeks of spam data between June 13 to July 3, 2008, Roaring Penguin Software Inc. found evidence that spam originating from the top three free email providers (Gmail, Yahoo Mail and Hotmail) is increasing, with spammers in favor of abusing Gmail's privacy preserving feature of not including...
- Tags: captcha, google gmail, free email company, anti-spam, spammer, e-mail company, ip, service, cyberthreats, spam, e-mail providers, e-mail, phishing, viruses and worms, security, networking, spam and phishing, internet, online communications, dancho danchev
- Blog posts 2008-07-18
- Untrustworthy students: lighten your restrictions
- Untrustworthy students: lighten your restrictionsProxies"By using a proxy, you can bypass any filtering software on the network"Only if they're incompetent. I work for a company that has hardware that a proxy wouldn't get around the rules, even if it's SSL.Your statement about proxies is wrong.If the university simply sets a...
- Tags: internet, workforce management, untrustworthy student, untrustworthy
- Discussion threads 2008-07-18
- iPhone 3G: Initial reaction (updated 2x)
- iPhone 3G: Initial reaction (updated 2x)I'm hearing the activation process is a total disasterCNN is reporting that all users are being told to go home to complete the activation. I can't even fathom what type of problem would make activation work at someone's home and not an Apple or AT&T...
- Tags: cellular phones, wireless, handhelds, apple iphone, apple inc., iphone 3g, 3g, gps, 2g, phone
- Discussion threads 2008-07-11
- A new look at technology visualization
- A new look at technology visualizationStating the obviousIt's amazing how stating the obvious gets the headlines. It's even more amazing that, by and large, CIOs seem so oblivious. IT is not a young industry any more, neither is it an industry specifically for young people. However, the...
- Tags: strategy, technology visualization
- Discussion threads 2008-07-11
- Measuring IT: "Operational Health"
- The subject of IT metrics is an important and sometimes controversial topic. Regardless of one's perspective, metrics do serve the valuable function of connecting business goals to IT operations. A Forrester Research report, written by Craig Symons and titled "The Five Essential Metrics...
- Tags: information technology, health care, strategy, management, michael krigsman
- Blog posts 2008-07-09
- Microsoft Hyper-V and Spin Marketing - Virtual Iron Chimes In
- As I mentioned in the post, Microsoft Hyper-V and Spin Marketing, a number of companies contacted me in the hopes of presenting their view of Microsoft's Hyper-V announcement. This is the first of several posts on what they had to say. My friends at Virtual Iron; Tony...
- Tags: marketing, hypervisor, microsoft corp., virtual machine, virtual iron, microsoft hyper-v, virtualization, desktop virtualization, hardware, dan kusnetzky
- Blog posts 2008-06-30
- Momentum Webcast: Can Process Improvement and Application Lifecycle Management Really Improve Your Business? (Level 100)
- The term Application Lifecycle Management ALM is attracting significant attention from tool vendors, research groups, and industry thought leaders. Although proactively managing the application throughout the life cycle seems to be a simple concept, in fact there are seemingly innumerable ways to accomplish the goals of ALM. Coordinated toolsets, the...
- Tags: process improvement, webcast, application lifecycle management
- Webcasts 2008-06-25
- There is no Google Android delay
- There is no Google Android delayAgree but disagreeI totally agree with you that Google have not delayed the release of Android (assuming they deliver before 23:59:59 on 31st December 2008), however to state H2 of 2008 and expect delivery on 1st June is a litle harsh given this is still...
- Tags: google inc., google android, google android delay
- Discussion threads 2008-06-24
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