<![CDATA[marketing and social media Resources | ZDNet]]> en-us <![CDATA[Salesforce demos Service Cloud 2]]> Wed, 18 Nov 2009 16:42:18 -0800 CRM CRM <![CDATA[Short clip: American Airlines social media experiment]]> Wed, 04 Nov 2009 08:51:59 -0800 <![CDATA[Crush It for iPhone 1.0 (Mobile)]]> Wed, 04 Nov 2009 00:00:00 -0800 <![CDATA[A List: CRM(ish) Reading Worth it.]]> Mon, 28 Sep 2009 04:00:32 -0700 <![CDATA[How Kanye West influences enterprise social business strategy]]> Mon, 14 Sep 2009 22:40:05 -0700 <![CDATA[Using social media to turn all staff into customer service reps]]> Fri, 04 Sep 2009 04:00:45 -0700 INTU INTU <![CDATA[Is "online" a destination? There's confusion over different types of media]]> Fri, 21 Aug 2009 14:04:28 -0700 <![CDATA[If FaceBook is a "must-use", where does that leave us?]]> Wed, 19 Aug 2009 21:32:43 -0700 <![CDATA[Public relations fail: A lesson and a rant]]> Wed, 19 Aug 2009 10:00:33 -0700 <![CDATA[Shock Horror 'Social Media': Who Will Save/Train the Children?]]> Tue, 11 Aug 2009 15:02:51 -0700 <![CDATA[A View from the Engine Room: Booz Allen Build a Collaborative Business]]> Thu, 06 Aug 2009 21:50:14 -0700 CSCO CSCO <![CDATA[$1.54 billion spent on word-of-mouth, social media marketing in 2008]]> Wed, 05 Aug 2009 07:59:17 -0700 <![CDATA[iPicolo 1.0 (Mobile)]]> Fri, 24 Jul 2009 00:00:00 -0700 <![CDATA[The psychology of social media: Can a visible brand ruin your life?]]> Sun, 19 Jul 2009 15:11:01 -0700 <![CDATA[Social media: Pondering the corporate ROI]]> Fri, 17 Jul 2009 02:20:13 -0700 <![CDATA[TuneWiki for Blackberry 1.0 (Mobile)]]> Mon, 29 Jun 2009 00:00:00 -0700 <![CDATA[The marketing myth of "free" social media]]> Mon, 22 Jun 2009 08:42:00 -0700 <![CDATA[TuneWiki for Windows Media Player 0.1.01.53 (Windows)]]> Sat, 20 Jun 2009 00:00:00 -0700 <![CDATA[The marketing myth of "free" social media]]> Sat, 13 Jun 2009 18:39:43 -0700 <![CDATA[Are Tweets and Facebook updates telling burglars when to strike?]]> Thu, 11 Jun 2009 13:49:18 -0700