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	<title><![CDATA[market study Resources | ZDNet]]></title>
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		<title><![CDATA[Assessing the Role of IT in BPO Success: 2008 Market Study Update]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=357481]]></link>
		<description><![CDATA[Business Process Outsourcing BPO is typically viewed - as the name implies - as a "Business" initiative. It is EquaTerra's position, however, that information technology IT, both as an organizational unit and a collective set of applications and systems, is a critical component of the success of any BPO effort....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 17 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+process.html"><![CDATA[Business Process]]></category>
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		<category domain="http://updates.zdnet.com/tags/bpo.html"><![CDATA[BPO]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/equaterra.html"><![CDATA[EquaTerra]]></category>
		<category domain="http://updates.zdnet.com/tags/business+process+outsourcing+%2528bpo%2529.html"><![CDATA[Business Process Outsourcing (BPO)]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+planning.html"><![CDATA[Operational Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
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		<title><![CDATA[Don't Believe Every Market Study You Read]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ip-telephony/?p=46]]></link>
		<description><![CDATA[It's not thatI am not pro-VoIP. If I wasn't, I wouldn't be here. But on days like today, when an IP "market study" crosses my desk that uses the general terms "were questioned" and "of the respondents,"I have some of my own questions about the methodology used.My problem with thistechniqueoccurs...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 10 Nov 2004 10:44:50 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/market+study.html"><![CDATA[market study]]></category>
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