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- Does social media reward whining?
- The worm is turningIt's taken a while, but it's clear the social media world is waking up to the fact that companies using Twitter as a back-door customer service channel staffed by PR personnel isn't a sustainable practice.I think it's great that PR people I am one are using social...
- Tags: Public relations, Twitter Inc., social media
- Discussion threads 2009-09-24
- News to know: Twitter DMs; New Neutrality; Zimbra; Dell-Perot; Palm; Foursquare
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Michael Krigsman: Are Twitter direct messages safe? Richard Koman: FCC to announce net neutrality principles ...
- Tags: Google Inc., Larry Dignan, Dell Computer Corp., Twitter Inc., Information Technology, Palm Inc., Dana Blankenhorn, Andrew Nusca, Zimbra, Mary Jo Foley, Net Neutrality, Perot Systems Corp., Microsoft Corp., Sam Diaz, Service-Oriented Architecture (SOA), Serial ATA, Corporate Law, Web Services, Strategy, Enterprise Software, Software, Storage, Hardware, Business Operations, Management
- Blog posts 2009-09-22
- Microsoft’s Project 2010
- The conference announcements so far... I just watched Microsoft executives demonstrate the upcoming Project 2010 product here in Phoenix at the Project Conference 2009. Here are my first blush comments/observations: 1) The product has matured significantly as a PPM solution....
- Tags: Microsoft Corp., PPM, Portfolio Management Function, Microsoft Project, Microsoft Office, Office Suites, Software, Brian Sommer
- Blog posts 2009-09-16
- Using social software to reinvent the customer relationship
- What IS Enterprise Web 2.0?[of course there IS no such thing, and if there is it is the crumpled Frankenstein that it suggests it is]"While Enterprise 2.0 tools, primarily aimed at collaboration, are certainly part of this story, they often don?t help companies enjoy the full range of possibilities when...
- Tags: Web 2.0, Collaboration, Customer relationship management (CRM), Product marketing, social software, Social CRM
- Discussion threads 2009-08-18
- Get ready for Oracle's 100 days of press releases aka innovation
- It's a while since I read Bruce Richardson, chief research officer at AMR but a couple of his most recent posts rang bells with me. The first: Who Drives Software Innovation? The “Best-of-Breed vs. Giants” Debate raises a donkey's year old discussion where he concludes: Call me cynical, but...
- Tags: Innovation, Oracle Corp., Bruce, Simon Wardley, Leadership, Strategy, Management, Dennis Howlett
- Blog posts 2009-06-25
- IBM on Sustainability: Time For Real Time
- Its hard not to be impressed with the strength of focus coming from IBM these days on sustainability. I'm ususally pretty sceptical about sustainability marketing efforts and IBM have a high hurdle to jump to reach a point of public credibility. But on the other hand technology companies, more than most sectors, are obliged to lead...
- Tags: Sustainability, IBM Corp., James Farrar
- Blog posts 2009-06-01
- Xerox does big companies a solid, solid-ink MFP that is
- The green case for multifunction printers is pretty simple: cram several electricity-sucking devices into one. But the whole ink/laser cartridge replacement thing sort of brings the party down. Plus, the cost of color has remained prohibitively expensive for many businesses. I have the feeling that things are...
- Tags: Xerox Corp., Ink, ColorQube 9200 Series, Printers, Hardware, Peripherals, Heather Clancy
- Blog posts 2009-05-11
- Is it time for a Chief Social Media Officer?
- Peter Kim posed the question during his Web 2.0 Expo panel in San Francisco a couple weeks ago: "Is it time for a Chief Social Media Officer?" It was a question that no one else really touched on and, from my perspective, the packed room was split between nods of...
- Tags: Social Media, Jennifer Leggio
- Blog posts 2009-04-16
- Spotlight on Austin: BuzzStream's Paul May
- Even though South by Southwest Interactive SXSWi ended yesterday, I have one more installment of my Spotlight on Austin series. Next up is Paul May, CEO and co-founder of BuzzStream, a company that makes tracking and managing and promoting links a lot easier for Internet marketers. BuzzStream, the youngest company...
- Tags: Austin, Social Media, Tool, BuzzStream, Public Relations, Productivity, Marketing Research, Marketing, Corporate Communications, Jennifer Leggio
- Blog posts 2009-03-18
- News to know: Google Voice; Dumbphones; Rigged podcasts; Boxee
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Ryan Naraine: Rigged podcasts can leak your iTunes username/password Sam Diaz: Google upgrades Grand Central, launches Google Voice Mary Jo Foley: Microsoft given...
- Tags: Google Inc., Podcast, Apple iPod, Mobile, Voice, Apple iPod Shuffle, Apple Inc., Twitter, Sam Diaz, Advertising & Promotion, Microsoft Windows, Productivity, Digital Music, Digital Media, Marketing, Operating Systems, Software, Personal Technology, Consumer Electronics, Larry Dignan
- Blog posts 2009-03-12
- NetApp: Layoffs and a $3 million CEO jet
- NetApp: Layoffs and a $3 million CEO jetIf You've Got the Money, You'll Spend It On SomethingWhile I personally believe that we have more important things to do in this world than to buy toys, I think those who have substantial money will be spending it in some manner. The...
- Tags: American People, NetApp, Warmenhoven, layoff
- Discussion threads 2009-02-20
- Getting on the wavelength
- There's a solid, wide focused article by Tim Weber on the BBC News website's Davos coverage which articulates well the challenge many companies have in understanding and engaging with the internet on the most basic strategic level. Readers of sophisticated technical sites like...
- Tags: Knowledge, Social Media, Accountability, Perception, Internet, Public Relations, Blogging, Strategy, Financial Accounting, Marketing, Corporate Communications, Management, Finance, Oliver Marks
- Blog posts 2009-01-30
- Layoffs at large software firms - Fact or Fiction?
- Did SAP & Oracle cut loose staff? There have been a number of web sites reporting planned or executed layoffs at various software firms. Some of the rumored layoffs are supposed to occur at venerable firms like SAP, Oracle, Infor and others. Seeking Alpha...
- Tags: Software, Layoff, Oracle Corp., Cut, Workforce Management, Mergers & Acquisitions, Human Resources, Investment, Finance, Brian Sommer
- Blog posts 2009-01-13
- ThoughtOffice 1.5.2 (Mac)
- ThoughtOffice Innovation Software is the killer app for generating lots of ideas quickly, and expanding on the process of taking an idea from concept to cashflow. The program provides a powerful Outlining Page with two separate browsers: 1) The TopicsBrowser, which provides access to 13,700 questions across 15 topics....
- Tags: Apple Macintosh, Advertisement, Idea, Module, Consulting, Tool, ThoughtOffice.com, ThoughtOffice Innovation Software, Public Relations, Outsourcing, Productivity, Marketing, Corporate Communications, It Operations, Business Operations, Outsourcing & Subcontracting
- Software downloads 2008-12-09
- Managing PR in an open source world
- What's the right PR approach in an open source world? by Dana Blankenhorn
- Tags: Open Source, Open Source World, Friend-of-the-blog Joe Brockmeier, Public Relations, Marketing, Corporate Communications, Dana Blankenhorn
- Blog posts 2008-12-08
- Nobody works for a dollar
- Nobody works for a dollarNobody Works for $1Amen. If the auto executives put as much energy and creativity in managing the car business as they do managing their PR they wouldn't be needing tax payers to bail them out."Nobody" Is Too BroadI think Michael Bloomberg works as mayor of the...
- Tags: Taxes, Free trade, tax payer
- Discussion threads 2008-12-04
- Mulling the impact of new Reg FD guidance
- While most commenters on the new Reg FD guidance are understandably cautious, I'm going to stick my neck out. Trying to parse the opaque language used in the guidance is not easy, couched as it is in unhelpfully vague terms. That doesn't stop the social media mavens...
- Tags: SEC, Social Media, Dennis Howlett
- Blog posts 2008-07-31
- Microsoft to sell hosted service subscriptions for $3 a month
- Microsoft to sell hosted service subscriptions for $3 a monthWith collaberative suites like Zimbra....why pay MS a dime. Even the smallest IT departments from 1 person on up can install Zimbra on a Linux box, spend $1000 or less on the hardware(for small business, a little more fore medium size...
- Tags: OPEN SOURCE, Microsoft Corp., Google Inc., service subscription
- Discussion threads 2008-07-08
- BIt: From Chapter one: Data Processing and the IBM Mainframe
- From Chapter one: Data Processing and the IBM Mainframe This is the 4th excerpt from the second book in the Defen series: BIT: Business Information Technology: Foundations, Infrastructure, and Culture Note that the section this is taken from, on the evolution of...
- Tags: IBM Mainframe, Environment, Mainframe, Data-processing, Computer, COBOL, IBM Corp., Flowmatic, Data Division, Identification Division, Programming Languages, Software Development, Software/Web Development, Paul Murphy
- Blog posts 2008-06-06
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