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		<title><![CDATA[Web Help Desk Pro 9.2.3.1 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1196677]]></link>
		<description><![CDATA[This help desk software Pro edition of Web Help Desk for Mac OS X Server offers an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD...]]></description>
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		<pubDate>Wed, 25 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Web Help Desk Free 9.2.3.1 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1196679]]></link>
		<description><![CDATA[The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...]]></description>
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		<pubDate>Wed, 25 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Web Help Desk Pro 9.2.2.1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1170487]]></link>
		<description><![CDATA[This help desk software Pro edition of Web Help Desk for Microsoft Windows offers an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD integration, and...]]></description>
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		<pubDate>Sun, 25 Oct 2009 00:00:00 -0700</pubDate>
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		<title><![CDATA[Web Help Desk Free 9.2.2.1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1170493]]></link>
		<description><![CDATA[This help desk software Free edition of Web Help Desk for Microsoft Windows offers an industry leading Web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, and LDAP & AD integration.   ]]></description>
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		<pubDate>Sun, 25 Oct 2009 00:00:00 -0700</pubDate>
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		<title><![CDATA[Web Help Desk Software 9.2.1.7 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1119083]]></link>
		<description><![CDATA[The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...]]></description>
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		<pubDate>Wed, 19 Aug 2009 00:00:00 -0700</pubDate>
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