luton borough council Resources

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Luton Leverages Web Services Technology to Re-Use Software Assets, Speed Development, Cut Costs, and Improve Customer Service: Luton Borough Council is meeting the challenge to enhance public services while delivering best value to tax payers using Oracle's Service Oriented Architecture SOA. A unitary authority in South East England, the council prides itself on providing top-quality services to its 183,000 citizens when, where, and how they need them....; Tags: Web, Customer Service, Oracle Corp., Council, Web Service, Luton Borough Council, Service-Oriented Architecture (SOA), Web Services, Taxes, Free Trade, Cloud Computing, Middleware, Enterprise Software, Software, Financial Planning, Finance; Case studies 2008-12-01

Luton Borough Council Leverages Web Services to Reduce Costs and Improve Customer Service: Luton Borough Council wanted to meet government requirement for online delivery of council services while using existing technology to keep costs low and improve service quality and availability, and launch innovative new solutions to meet the needs of the borough and its citizens. The challenge was to gain accurate, up-to-date...; Tags: Web, Customer Service, Oracle Corp., Web Service, Cloud Computing, Web Services, Channel Management, Customer Relationship Management (CRM), Enterprise Software, Software, Marketing; Case studies 2008-12-01

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