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- Teams in the (Troubled) Cloud
- Not all team members are created equal I’ve had some really interesting briefings/meetings lately. If you want to understand where software executives, industry leaders, etc. are going/thinking, then read on. Let’s begin with a conversation I had with Maynard Webb....
- Blog posts 2009-07-22
- SAP's Apotheker takes on shoddy consultants, certifications
- In an animated--and sometimes tense--conversation with bloggers, SAP co-CEO Leo Apotheker said the software giant would step over a systems integrator if it would save an IT project. That comment, which was in response to multiple questions about the triangle between consultants, SAP and customers, illustrates how the enterprise application...
- Blog posts 2009-02-05
- Spammer explains how I got spammed (but I'm not buying it)
- Have you ever received that one spam that just pushed you over the edge, making you want to track the spammer down and give him or her a piece of your mind? Earlier this month, I got spammed by Loyalty Solutions, which is apparently a subsidiary of Optimus...
- Blog posts 2006-08-15
Additional Resources
- Sony to charge $24.95 for Bravia owners to rent "Chance of Meatballs" before DVD release
- Leveraging some synergy between its electronics arm and its movie studio, Sony announced today that it's going to offer its hit kiddies flick "Cloudy With a Chance of Meatballs" to owners of select Bravia home theater gear a full month before it's released on DVD. The price for this privilege—and...
- Blog posts 2009-11-09
- Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
- Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens of thousands of documents and businesses are facing exponential growth in the amount and types of communications, driving the need...
- Webcasts 2009-11-06
- What's the key to Apple's success?
- One word: QUALITYA concept absent from WindowslandTDSo sad to see how Apple destroyed the word "innovation"Apple has never, ever, done anything innovative. By applying the term to blatant rebadging of 5 year old technology, you devalue the meaning of the word and insult those who actually [b]do[/b] innovate. For shame.Oh,...
- Discussion threads 2009-10-29
- Firefox's crossroads: Cutting-edge or mainstream?
- Mozilla has built the Firefox browser from a largely unsuccessful remnant of the Netscape era of the 1990s into the browser that nearly a quarter of people on the Web use. Now the challenges are different. MOUNTAIN VIEW, Calif.--John Lilly wants it both ways. Working at...
- News items 2009-10-21
- Dell: A few examples of what's wrong with your tech support
- The on-site tech support tech was obviously in the U.S., but ....it sounds like the "other end" of the line is somewhere half way around the planet (maybe also taking orders for "Shammy Wows") while reading off a scripted Q&A screen.Kinda like "cloud tech support"?What really hurts is that this...
- Discussion threads 2009-10-21
- Windows 95 wiped out last PC competition
- Installed only on IBMAt least, isn't that what wiped out OS/2?OS/2 was a great OS, but everyone heard about Windows through marketing and away the lemmings go. The interesting twist is that Apple's limited hardware base is still getting them more customers. Apple is starting to show up as...
- Discussion threads 2009-10-21
- Apple's September quarter: Expect Mac unit upside
- Should be good...Mac sales will grow - 2.8 million isn't unreasonable although I think 2.6 million is more likely - the new iPod range will stimulate sales or at least keep them ticking over and the iPhone will have shifted at least 7 million units.Interestingly Nokia reported the same issue...
- Discussion threads 2009-10-19
- Don't discount network technology in the energy-efficiency equation
- I haven't much thought about the role of networking equipment in more energy-efficient data centers. But switch maker Voltaire, a specialist in InfiniBand technology, is now co-opting this rallying cry. What gives it the right? Well, for starters, it's worth noting that some flavor of the company's...
- Blog posts 2009-10-15
- Scribd Uploader 3.0 (Mac)
- Scribd Uploader is an easy way to upload large numbers of files to Scribd.com, the most popular website for sharing and streaming documents online. Rather than sending Word documents, PDF's, RTF files, and other formats around, crossing your fingers that your recipients can read them, simply upload your documents to...
- Software downloads 2009-10-15
- Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head
- I am almost always in awe of Oracle OpenWorld. The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees? Actually, that puts me in awe of their event planners more than even the event. How in the name of whoever...
- Blog posts 2009-10-14
- Workday, SaaS, and failure: 'A matter of trust'
- In an usual twist on downtime stories, SaaS vendor Workday actually increased customer loyalty after a 15-hour outage. Here's how they did it. by Michael Krigsman
- Blog posts 2009-10-08
- Google plays a hand of Ogre with Apple
- 'Ogre' is an interesting - if obscure - analogy. But I would suggest that you'd to better to stick with plain old chess.In my view, the AT&T/iPhone team have a better position, if only by virtue of their early start in the market. But, as a belated entry, Android is...
- Discussion threads 2009-10-08
- At CTIA, Verisign, iLoop partner to deliver mobile services
- When it comes to mobile, there are a lot of moving parts. Multiple carriers, operating systems, device manufacturers, technologies and even regulations from one country to the next can make it tough for companies to launch mobile elements of their business, whatever it may be. These days, though, there seems...
- Blog posts 2009-10-07
- Behind the GOP revolt on health care
- ZDNET is not a LIBERAL soap box...Treat it like the TECH blog its supposed to be.You want to talk the merits of tech in medicine - I'm there.If you just use your position as a writer to spout your liberal views, you're doing the site a disservice.that's FUDThere is no...
- Discussion threads 2009-10-06
- SAP's feet put to the fire
- Helmuth Gumbel, ex-Gartner and generally sharp chap has opened a blog. Who's Helmuth you might think? I've known him maybe 6-7 years and he's always been one of those shadowy types who prefers to keep away from the limelight. Even so, he knows his SAP-stuff like very few others and...
- Blog posts 2009-10-05
- IBM targets Google Apps for business, undercuts pricing and touts reliability
- Good newsWhile I'm not a big fan of IBM due to the usual cost associated with their offerings, I like their products overall and the fact that IBM is one of if not the largest proponent of open source software. I've used Lotus Notes and found it not as...
- Discussion threads 2009-10-02
- Will Windows Mobile jump back to number 2 by 2013?
- Don't summon the marketing people...Win7 house party ads check cNet Buzz Report for a nice roast, Bill Gates shaking his posterior, and misleading Laptop Hunters ads...these are the people you want to sell people on WinMo?Personally I'd say to have MS do the same thing that they mostly do with...
- Discussion threads 2009-10-01
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