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- Teams in the (Troubled) Cloud
- Not all team members are created equal I’ve had some really interesting briefings/meetings lately. If you want to understand where software executives, industry leaders, etc. are going/thinking, then read on. Let’s begin with a conversation I had with Maynard Webb....
- Blog posts 2009-07-22
- SAP's Apotheker takes on shoddy consultants, certifications
- In an animated--and sometimes tense--conversation with bloggers, SAP co-CEO Leo Apotheker said the software giant would step over a systems integrator if it would save an IT project. That comment, which was in response to multiple questions about the triangle between consultants, SAP and customers, illustrates how the enterprise application...
- Blog posts 2009-02-05
- Spammer explains how I got spammed (but I'm not buying it)
- Have you ever received that one spam that just pushed you over the edge, making you want to track the spammer down and give him or her a piece of your mind? Earlier this month, I got spammed by Loyalty Solutions, which is apparently a subsidiary of Optimus...
- Blog posts 2006-08-15
Additional Resources
- Reid promises 60 on Saturday
- promises, promises, promisesHe will not get his 60 on Saturday. There are enough senators with the backbone to avoid what will be an economic catastrophe for our nation.Obama created phantom jobsSomeone did bother looking into the jobs Obama claimed to save / create and found this:http://www.youtube.com/watch?v=r1t3zZBhJ7wBlog not about Obama or...
- Discussion threads 2009-11-19
- Feds: Top e-tailers profit from billion-dollar Web scam
- Three companies have generated more than $1.4 billion by "misleading" Web shoppers into signing up for so-called loyalty program memberships, according to a Senate report. Three companies have generated more than $1.4 billion by "misleading" Web shoppers into signing up for so-called loyalty program memberships, according to a Senate...
- News items 2009-11-17
- CRM Association-Netherlands Rocks Het Huis!
- I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...
- Blog posts 2009-11-16
- Epicor's implementation cost drive: what does it really mean?
- Epicor's announcement Monday that it has created a shared benefits program for implementations looks like a step in the right direction for those of us that want to see lowered implementation costs. On the face of it, the offer is compelling. According to the press release:...
- Blog posts 2009-11-11
- Sony to charge $24.95 for Bravia owners to rent "Chance of Meatballs" before DVD release
- Meteor, please!I'm still hoping for an early arrival of the meteor that will finally make dinosaurs like Sony extinct! ;)These companies just don't get it. And I doubt they ever will.Sony when will you learnNo wonder Sony is bleeding money, they live in a fantasy world where they think...
- Discussion threads 2009-11-10
- Sony to charge $24.95 for Bravia owners to rent "Chance of Meatballs" before DVD release
- Leveraging some synergy between its electronics arm and its movie studio, Sony announced today that it's going to offer its hit kiddies flick "Cloudy With a Chance of Meatballs" to owners of select Bravia home theater gear a full month before it's released on DVD. The price for this privilege—and...
- Blog posts 2009-11-09
- Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
- Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens of thousands of documents and businesses are facing exponential growth in the amount and types of communications, driving the need...
- Webcasts 2009-11-06
- What's the key to Apple's success?
- One word: QUALITYA concept absent from WindowslandTDSo sad to see how Apple destroyed the word "innovation"Apple has never, ever, done anything innovative. By applying the term to blatant rebadging of 5 year old technology, you devalue the meaning of the word and insult those who actually [b]do[/b] innovate. For shame.Oh,...
- Discussion threads 2009-10-29
- Dell: A few examples of what's wrong with your tech support
- The on-site tech support tech was obviously in the U.S., but ....it sounds like the "other end" of the line is somewhere half way around the planet (maybe also taking orders for "Shammy Wows") while reading off a scripted Q&A screen.Kinda like "cloud tech support"?What really hurts is that this...
- Discussion threads 2009-10-21
- Windows 95 wiped out last PC competition
- Installed only on IBMAt least, isn't that what wiped out OS/2?OS/2 was a great OS, but everyone heard about Windows through marketing and away the lemmings go. The interesting twist is that Apple's limited hardware base is still getting them more customers. Apple is starting to show up as...
- Discussion threads 2009-10-21
- Apple's September quarter: Expect Mac unit upside
- Should be good...Mac sales will grow - 2.8 million isn't unreasonable although I think 2.6 million is more likely - the new iPod range will stimulate sales or at least keep them ticking over and the iPhone will have shifted at least 7 million units.Interestingly Nokia reported the same issue...
- Discussion threads 2009-10-19
- Don't discount network technology in the energy-efficiency equation
- I haven't much thought about the role of networking equipment in more energy-efficient data centers. But switch maker Voltaire, a specialist in InfiniBand technology, is now co-opting this rallying cry. What gives it the right? Well, for starters, it's worth noting that some flavor of the company's...
- Blog posts 2009-10-15
- Scribd Uploader 3.0 (Mac)
- Scribd Uploader is an easy way to upload large numbers of files to Scribd.com, the most popular website for sharing and streaming documents online. Rather than sending Word documents, PDF's, RTF files, and other formats around, crossing your fingers that your recipients can read them, simply upload your documents to...
- Software downloads 2009-10-15
- Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head
- I am almost always in awe of Oracle OpenWorld. The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees? Actually, that puts me in awe of their event planners more than even the event. How in the name of whoever...
- Blog posts 2009-10-14
- Workday, SaaS, and failure: 'A matter of trust'
- In an usual twist on downtime stories, SaaS vendor Workday actually increased customer loyalty after a 15-hour outage. Here's how they did it. by Michael Krigsman
- Blog posts 2009-10-08
- Google plays a hand of Ogre with Apple
- 'Ogre' is an interesting - if obscure - analogy. But I would suggest that you'd to better to stick with plain old chess.In my view, the AT&T/iPhone team have a better position, if only by virtue of their early start in the market. But, as a belated entry, Android is...
- Discussion threads 2009-10-08
- At CTIA, Verisign, iLoop partner to deliver mobile services
- When it comes to mobile, there are a lot of moving parts. Multiple carriers, operating systems, device manufacturers, technologies and even regulations from one country to the next can make it tough for companies to launch mobile elements of their business, whatever it may be. These days, though, there seems...
- Blog posts 2009-10-07
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