london business school

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Commitment to IT Best Practice

London Business School is one of the world's top-ranked management education establishments, rated by The Financial Times as fifth in the world and first outside the USA. The existing application did not echo the ITIL processes and, with no ability to hand off support cases between specialist analysts, did not...

Tags: Software, Information Technology, London Business School, Touchpaper Software, ITIL, Tools & Techniques, It Services, Management

Case studies

Additional Resources

News to know: E-readers; Web OS and IT; VMware; Cisco

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Dion Hinchcliffe: How the Web OS has begun to reshape IT and business Oliver Marks: Course Credits as a...

Tags: E-reader, Sony Corp., Google Inc., Web, Virtualization, Information Technology, Amazon.com Inc., VMware Inc., Microsoft Corp., Cisco Systems Inc., Camera, E-books, Open Source, Personal Technology, Larry Dignan

Blog posts 2009-09-08

Nokia: Please start again with your not-so-smartphones

With the exception of my first mobile phone at the age of 12, my heart was set on Nokia. Back then, growing up and living in a rural part of the English countryside, we had very little to occupy our minds. Anything new and shiny would be idolised as it momentarily...

Tags: Phone, Nokia Corp., E-mail, Telecom & Utilities, Online Communications, Zack Whittaker

Blog posts 2009-08-20

News to know: SOA, Google Voice app; Twitter bots; Google Wave; Clunkers

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Joe McKendrick: More SOA tools emerge in the cloud Jason Hiner: Forget the iPhone app, Google Voice coming as...

Tags: Google Inc., Dana Blankenhorn, Jason Perlow, SOA, Microsoft Corp., Bot, Twitter, Attack, Service-Oriented Architecture (SOA), XML, Security, Web Services, Enterprise Software, Software, Software/Web Development, Web Development, Sam Diaz

Blog posts 2009-08-10

News to know: Microsoft; Apple; Google; Hack attacks

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Mary Jo Foley: What's Microsoft's next billion-dollar business? (Hint: it's not search) Microsoft denies holding up Win 7 tools...

Tags: Google Inc., Apple Inc., Microsoft Corp., Attack, Netbooks, Nettops & MIDs, Corporate Governance, Microsoft Windows 7, Spyware, Adware & Malware, Cyberthreats, Apple Mac OS, Keyboards, Hardware, Business Operations, Corporate Law, Security, Operating Systems, Software, Peripherals, Larry Dignan

Blog posts 2009-08-04

£10bn national ID card scheme vs. £65m cuts in higher education

Two very controversial topics met in the middle today, when one potentially pointless national identity card scheme which would cost the UK taxpayer between £10-20bn according to the London School of Economics, and a cut of £65m in higher education at university level would cut a further 1,500 full time...

Tags: Education, Card, National ID Card, U.K., Identity Card, Government, Zack Whittaker

Blog posts 2009-07-31

'Not For Tourists' comes to the iPhone with Manhattan City Guide app

I'm not going to lie. I've been waiting to buy an iPhone in hopes that Apple will include other service providers once its contract is over with AT&T. But it's been hard, and I mean hard -- especially when I'm lost in Manhattan wishing I was...

Tags: Apple iPhone, App, Manhattan, NFT, NFT Manhattan City Guide, Not For Tourists, Not For Tourists iPhone App, Smart Phones, Consumer Electronics, Personal Technology, Jennifer Bergen

Blog posts 2009-07-14

Entrepreneur Steers to Success With HP Officejet Pro 8500 All-in-One

Look in shop windows in the Edgware suburb of London and one might see flyers advertising Natalie's Driving School. Natalie Cooke, the company's owner, used to print these on a non-HP color inkjet printer. Lately, the flyers have grown sharper and more vibrant. That's because she switched to an HP...

Tags: Hewlett-Packard Co., All-in-One, Cooke, Team Management, Management

Case studies 2009-06-01

News to know: IBM, Open Cloud Manifesto, Web 2.0 Expo, Conficker, Microsoft ad

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: IBM revamps server lineup based on Intel's Nehalem Larry Dignan: Can you have an Open Cloud Manifesto...

Tags: Apple iPhone, Web, Larry Dignan, Dell Computer Corp., Advertisement, Amazon.com Inc., Microsoft Corp., Matthew Miller, IBM Corp., Web 2.0, Strategy, Internet, Management, Sam Diaz

Blog posts 2009-03-30

A tale of two faux pas: When transparency meets bad behavior

A tale of two faux pas: When transparency meets bad behaviorTwitter users seem to be less than perfectly attunedto social interaction in polite company anyway, so it doesn't really matter. I'm really surprised that anything this juvenile rises to the level of being further recounted.RE: A tale of two faux...

Tags: Twitter, bad behavior, tale, transparency, public relations

Discussion threads 2009-02-12

iPhone vs. Storm: I finally made my tough decision

iPhone vs. Storm: I finally made my tough decisionPretty much agree, Sam......there's clear cannibalisation between the iPod Touch and the iPhone.I'm not sure about the Storm though but I guess it's whatever floats your boat.RE: iPhone vs. Storm: I finally made my tough decisionHope you enjoy the bugberry with no...

Tags: Wireless LANs, Telecom & Utilities, Wi-Fi, Wireless and Mobility, Apple iPhone, AT&T Corp., Verizon Communications Inc., phone

Discussion threads 2009-01-28

Ho, Ho, Ho: Credit Card Fraud Not A Holiday Killer. Unless You Get Hit.

Ho, Ho, Ho: Credit Card Fraud Not A Holiday Killer. Unless You Get Hit.Use debit checking modeInstead of checks use debit in the store.I withdraw the money that I need for the day from the machine and pay with cash.I first get a receipt showing my balance then I withdraw...

Tags: Sales channel, Financial services, credit card, holiday killer, Ho Ho Ho, Credit Card Fraud, killer

Discussion threads 2008-11-24

Watching the WAN: Is it time to invest?

As companies start to tighten the belt and look for places around the office to save money and hopefully increase efficiency. I wondered what else could be done for a company's tech backbone to keep the pencil-pushers from just hacking away. For some input, I tapped the folks at SilverPeak...

Tags: MPLS, Network, WANs, Networking, Network Technology, Sam Diaz

Blog posts 2008-10-20

News to know: Apple's $800 laptop; MS and Mac Patch Days; Vista Home for business

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Ryan Naraine: Mac OS X Patch Day: 40 security flaws fixed MS Patch Tuesday heads-up: 11 bulletins, 4 critical Ed Bott: Look who’s buying...

Tags: Apple Macintosh, Microsoft Windows Vista, Apple Inc., Microsoft Corp., Laptop Computer, H-1B, Notebooks, Human Resources, Labor Relations, Hardware, Notebooks & Tablets, David Grober

Blog posts 2008-10-10

Humanitarian Collaboration

I was recently fascinated by presentations by Bob Iannucci (CTO, Nokia) and Ken Banks of kiwanja.net at the Supernova2008 conference in June around mobile technologies in the developing world. Ken Banks discussed how mobile minutes are a form of currency in Africa, showing...

Tags: mobile, health care, advertising & promotion, marketing, oliver marks

Blog posts 2008-08-10

diversITy: the lack of women in the IT industry

This series of entries, called diversITy, will cover a number of topics all concerning the diversity of people within the IT industry. Whether we discuss women in industry, sexual orientation in the workplace, religion or ethnic background; these are all topics which will have an effect on students, if not...

Tags: Gender And Diversity, Human Resources, Information Technology, Women, Zack Whittaker

Blog posts 2008-06-21

Astrology - Western Astrology from MobileReference. Free half of the book in the trial version. (Mobile)

Understand personality trends, find an ideal gift, and discover compatibility with other signs in love, business and partnership. Free half of the book in the trial version.Features Easy explanation of each sign characteristics including positive and negative Explanations of what each sign likes and dislikes Compatibility with other signs The...

Tags: Sign, Mobile, RAM, Aries Zodiac Element, Memory, Semiconductors, Hardware, Components

Software downloads 2008-03-27

McKinsey and PwC On How Companies Think About Sustainability Management: All Hat, No Cattle

Two separate reports show a massive disconnect on sustainability between C-level strategic intent and real world performance. In the report Confronting Corruption, PWC surveyed executives and whilst 80% reported their companies had an anti corruption management programme, only 22% were confident such programmes were effective. On climate change, the McKinsey...

Tags: Sustainability, McKinsey & Co., PricewaterhouseCoopers Consulting, Corruption, Others, Climate, James Farrar

Blog posts 2008-02-21

Twitter, Qik, Mogulus: you're all dead

...as far as enterprise land is concerned. My Enterprise Irregulars colleagues have been debating the merits of some shiny new toys like Twitter, Qik and Mogulus. The conversation kicked off with the extremely smart Jason Corsello: Maybe this is Scoble specific but I just don't get it. ...

Tags: Quality, Twitter, Scoble, Blogging, Strategy, Internet, Management, Dennis Howlett

Blog posts 2008-01-08

Tech spending headed for a slump?

There's an old investment adage: When Wall Street sneezes, London catches a cold and some of my UK colleagues are already complaining about 'man flu.' Economic indicators coming out of the UK suggest the technology sector could be in for a rough ride during 2008. Finextra reports that: The...

Tags: Oracle Corp., Financial Service, U.K., Financial Planning, Financial Services, Finance, Dennis Howlett

Blog posts 2008-01-02