linktivity Resources on ZDNet

ZDNet Resources

MedicWare Chooses Award-Winning linktivity WebDemo Web Conferencing Software Over Competing Hosted Services for Its Pricing and Ease of Use: For more than 14 years, MedicWare has provided outpatient clinics and private medical practices with a comprehensive and accurate EMR system. MedicWare's staff needed a Web conferencing solution that would allow it to stand out in a highly fragmented market. It had used two respected application service provider (ASP) vendors...; Tags: Software, Ease Of Use, Linktivity, Inter-Tel Inc., Pricing Strategy, MedicWare, Application Service Providers (ASPs), Web Conferencing, Web Hosting, Business Services, Tools & Techniques, Pricing, Internet, Management, Marketing; Case studies
Symmetry Software, a Market Leader in Functional and Practical Software Solutions for Payroll Issues and Challenges, Increases Sales and Efficiency Utilizing linktivity's WebDemo: Symmetry Software, a leader in payroll related software applications for the Internet and Corporate Intranets, was searching for a way to easily customize its software solutions for companies' payroll departments. All too often, Symmetry would spend a significant amount of time demonstrating to prospective companies the functions of its paycheck...; Tags: Software, Symmetry, Linktivity, Leader, Payroll, Software Solutions Inc., Inter-Tel Inc., Sales, Operational Accounting, Finance; Case studies
Open Solutions Inc. Utilizes linktivity's WebDemo and WebInteractive: Open Solutions Inc. (OSI), a leader in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) had been searching for a simple, cost-effective way to pre-qualify customers. Company executives were spending a lot of time and resources on travel to visit potential customer locations, but not closing a sufficient amount...; Tags: Linktivity, Inter-Tel Inc., Web Conferencing, Sales Strategy, Enterprise Resource Planning (ERP), Enterprise Software, Servers, Internet, Sales, Software, Hardware; Case studies
Teleflex Incorporated Boosts Productivity With linktivity's WebDemo and WebInteractive: Teleflex Incorporated, a chief, global supplier of engineered products, had been searching for a conferencing solution that would streamline company-wide training and develop a cohesive sales force. With offices around the globe from Mexico to Germany to Asia, Teleflex was spending a lot of time and resources on travel to...; Tags: Linktivity, Inter-Tel Inc., Sales Strategy, Sales Force Management, Workforce Management, Web Conferencing, Sales, Human Resources, Internet; Case studies
Top Tax Software Company Leverages Business Communications and Customer Relations With linktivity's WebDemo: ATX Inc., a leading tax software company, was searching for a solution that would allow them the ability to gain control of customers' desktops, in order to conduct diagnostic work and fix problems that would either take a long time to resolve, or that were beyond the technical expertise of...; Tags: Linktivity, Inter-Tel Inc., Taxes, Productivity, Free Trade, Workforce Management, Web Conferencing, Financial Planning, Finance, Human Resources, Internet; Case studies

Digital River Improves Sales and Reduces Costs With linktivity's WebDemo Online Conferencing and Collaboration Software: Digital River, a leading global e-commerce outsource provider, supplies small to mid-sized business and large enterprises with complete e-commerce systems and services. Because of the large number of extensive product demonstrations that Digital River regularly performs for prospective and existing clients, it's important that the company uses a cost-effective and...; Tags: Software, Collaboration, Linktivity, River, Inter-Tel Inc., E-business, Web Technology, E-business/E-Commerce, Sales Strategy, Internet, Sales; Case studies
Information Technology Group Increases Productivity and Customer Service With linktivity's WebInteractive: Information Technology Group, Inc. is a southern California-based technology consulting firm specializing in accounting software, custom programming, network design and implementation, training and support had been searching for a customer support software solution that would increase productivity and support customers on a national level. The consulting firm chose WebInteractive customer...; Tags: Software, Customer Service, Consulting Company, Linktivity, Information Technology, Software Solution, Inter-Tel Inc., Tools & Techniques, Help Desk, Financial Services, Management, It Operations; Case studies
Castelle Increases Productivity and Gains Customers With linktivity's WebInteractive and WebDemo: Castelle (Nasdaq: CSTL), a leading provider of fax solutions for Fortune 1000 companies and small to medium-sized businesses, has been growing at a tremendous rate. Due to the growth, the company experienced a rise in customer service calls mostly regarding installation issues, and needed a way to reduce the amount...; Tags: Linktivity, Castelle, Fax, Smb/Sme; Case studies
Top Tax Software Company Leverages Business Communications and Customer Relations With linktivity's WebInteractive: ATX Inc., a leading tax software company, was searching for a solution that would allow them the ability to gain control of customers' desktops, in order to conduct diagnostic work and fix problems that would either take a long time to resolve, or that were beyond the technical expertise of...; Tags: Linktivity, Inter-Tel Inc., Taxes, Productivity, Free Trade, Workforce Management, Web Conferencing, Financial Planning, Finance, Human Resources, Internet; Case studies
Leading Information Management Company Increases Productivity and Revenues With linktivity's WebInteractive: The nature of Engraphix Imaging Systems, Inc. (EIS) business requires that the company provide customer support at the desktop level for national clients with a small team of professional services engineers. These stringent requirements dictate that the company utilize tools that allow them to interact with clients from anywhere in...; Tags: Revenue, Information Management, Linktivity, Professional Services, Inter-Tel Inc., Productivity; Case studies
Payroll Company's Productivity Skyrockets Through Use of WebInteractive: Customers Happier, Problems Fixed Faster, Travel Dramatically Reduced Through linktivity Solutions: Paymast'r Services Inc., a Boulder, Colo., payroll company, has been offering payroll solutions to clients of all sizes for more than 10 years. The company had a goal of bringing more technology to the field of payroll processing, allowing clients nationwide to enter data in via software installed on their...; Tags: Linktivity, Payroll, Operational Accounting, Finance; Case studies

Additional Resources

Software Company Spreads Globally Without Expanding Sales Force: Chafin, Goetz and Williams, Inc., is a software company that wanted big reach. It found a solution to broaden its sales capacity without expanding its staff through WebDemo by Linktivity. CGW's flagship product, EnterpriseTwo (e2), is a tightly integrated suite of supply chain solutions for processing and managing. With customers...; Tags: Supply Chain, Sales Force, Inter-Tel Inc., CGW, Sales Strategy, Sales Force Management, Supply Chain Management (SCM), Sales, Enterprise Software, Software; Case studies
Gevity HR Cuts the Cost of Training: Gevity HR, a Bradenton, FL-based human resources outsourcing firm, was spending a fortune bringing managers back to headquarters for monthly software training sessions. The company wanted to cut the cost of training on the company's enterprise resource planning software. The company cut travel costs by two-thirds by switching to a...; Tags: Software, Inter-Tel Inc., Training, Gevity HR, WebDemo Server, Workforce Management, Human Resources; Case studies
HR Firm Saves on Training Costs With Web Conferencing: Gevity HR handles payroll processing for more than 8,000 companies in the Southeast. The firm was spending a fortune bringing managers back to its headquarters for monthly software training sessions. The first step Gevity HR took in getting a handle on these expenses was to use a Web conferencing service...; Tags: Web, Training, Web Conferencing, Workforce Management, Internet, Human Resources; Case studies
Cal State University Uses WebDemo to Remotely 'Show and Tell' Tech Support Solutions to Faculty and Staff: California State University, San Bernardino (CSUSB) is the sole public regional university serving the Riverside and San Bernardino counties of Southern California. The university realized that help desk personnel are often called on to explain the "nuts and bolts" of PC fixes to non-technical callers. These fixes burn valuable time...; Tags: University, San Bernardino, Inter-Tel Inc., Help Desk, Call Centers, Smb/Sme, Tools & Techniques, It Operations, Management; Case studies