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- Chatting (Not Chattering) About Salesforce - Part I
- (NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog.  Let's see how that...
- Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg
- Blog posts 2009-11-23
- Pay to play: The vendor / analyst mating dance
- Analyst Liability?Could you imagine if a customer held an analyst liable if their review/recommendation was markedly different than the customer's experience? I know your Devil's Triangle theory would make it near impossible to "pin" it on the analyst review, but it is an intriguing idea given the "mating dance" you...
- Tags: Pay-to-play
- Discussion threads 2009-09-24
- What century is this?
- The chess clubMy vote would be, to strongly encourage them to go digital. And on line.I'm secretary of my chess club, and it's very annoying that some elderly members don't even have a computer let alone internet access. This makes communication a lot more difficult and slow.I even offered them...
- Tags: PRODUCTIVITY, E-mail, chess club, computer
- Discussion threads 2009-09-10
- Ask the Leadership Coach: Outsourcing from both sides of the divide
- Leadership coach John M. McKee addresses the effects of global outsourcing. He answers emails from a dedicated employee who was recently let go, and a CEO who is trying to balance the costs and benefits. For more posts like this see TechRepublic's IT Leadership blog. After 17 years...
- Tags: Job, CEO, Managed Hosting, Recruitment & Selection, Outsourcing, Leadership, Human Resources, Workforce Management, It Operations, Business Operations, Outsourcing & Subcontracting, Management, Larry Dignan
- Blog posts 2009-08-13
- The Speakers Group: 'Women will be better represented'
- The last couple of weeks begot a bit of brouhaha when The Speakers Group posted a "top 10 list" of social media speakers that included only men. The Internet backlash was severe from a social media community up in arms, questioning why the speakers bureau couldn't find at least one...
- Tags: Women, Speaker, Blog, Social Media, Charlene, Gender And Diversity, Human Resources, Jennifer Leggio
- Blog posts 2009-08-04
- Skype: The situation now, and the road ahead
- Skype: The situation now, and the road aheadIncompetent Leadership Skype is led by a neophyte CEO that has no clue how to run a company, let alone a company with multiple operations.If John Donahoe had his head in the game at any level, he would have long ago realized that...
- Tags: Cellular phones, Leadership, Skype Technologies S.A., ACN, eBay Inc.
- Discussion threads 2009-08-04
- Global Collaboration Competitive Success: Old Dogs, New Tricks & The Shift Index
- The above CNBC video of John Hagel Deloitte Center for the Edge discusses the huge problem of applying old business thinking when adopting new technology, and the scary new realities around global business competitiveness. 'Measuring the forces of long term change - the...
- Tags: Collaboration, Knowledge, Strategy, Management, Oliver Marks
- Blog posts 2009-07-10
- Futurist pinpoints world's top ten long-term challenges
- With the growth of unpredictability comes forecasts that are harder to believe. But good leaders plan for a wide range of scenarios that are based on trends we see today. In his recent commencement address to the 2009 graduating class at Rensselaer Polytechnic Institute in Tory, NY,...
- Tags: Schwartz, Leadership, Transportation, Manufacturing, Management, Chris Jablonski
- Blog posts 2009-06-21
- EMC CEO Tucci pens dear Data Domain workers letter
- NetApp and Data Domain have agreed to merge in a stock and cash deal valued at $1.9 billion, but the deal is in limbo as shareholders weigh a $1.8 billion all cash offer from EMC. In between there's a lot of campaigning for the various Data Domain interests. Enter an...
- Tags: NetApp Inc., EMC Corp., Worker, Storage, Hardware, Larry Dignan
- Blog posts 2009-06-09
- Sorry Linux but the chicken came first
- Sorry Linux but the chicken came firstNot unassailableMS has defeated multiple monopolies in the past. Word Perfect, Lotus 123, Dbase II-IV, and yes, Netscape. Also Linux on netbooks. :)I might also mention the mighty Sony, the PS2 which roundly trounced both XBox and Nintendo the first round has a pitiful...
- Tags: UNIX, Operating systems, OPEN SOURCE, Linux, Microsoft Corp., IBM Corp.
- Discussion threads 2009-06-03
- IBM on Sustainability: Time For Real Time
- Its hard not to be impressed with the strength of focus coming from IBM these days on sustainability. I'm ususally pretty sceptical about sustainability marketing efforts and IBM have a high hurdle to jump to reach a point of public credibility. But on the other hand technology companies, more than most sectors, are obliged to lead...
- Tags: Sustainability, IBM Corp., James Farrar
- Blog posts 2009-06-01
- EMC spars with NetApp over Data Domain
- EMC has swooped in Monday with an $1.8 billion, or $30 a share, offer for Data Domain. The rub: Rival NetApp already had a plan to buy the company for $25 a share, or $1.5 billion. EMC said its all cash offer is a 20 percent premium...
- Tags: NetApp Inc., Joe Tucci, Domain, EMC Corp., Storage, Hardware, Larry Dignan
- Blog posts 2009-06-01
- News to know: Botnets; Adobe patch day; NetApp; Craigslist
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Dancho Danchev: Inside the botnets that never make the news - a gallery Images: Inside the botnets that never make the news right ...
- Tags: Adobe Systems Inc., NetApp Inc., Craigslist, Dana Blankenhorn, Microsoft Corp., Robots, GPS, Document Management, Storage, Emerging Technologies, Consumer Electronics, Personal Technology, Enterprise Software, Software, Finance, Managerial Accounting, Hardware, Larry Dignan
- Blog posts 2009-05-21
- How to Avoid Collaboration Traps, Create Unity and Get Results
- Collaboration - How Leaders Avoid the Traps, Create Unity, and Reap Big Results Morten T. Hansen Harvard Business Press ISBN 978-1-4221-1515-2 The great power of Morten Hansen's book 'Collaboration', the result of fifteen years of research into internal collaboration in...
- Tags: Hansen, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-05-10
- 'SOA is Dead' debate lives on and on
- I didn't see the brilliant analyst Anne Thomas Manes at either of this week's IBM IMPACT or Software AG's SOA Summit events, but boy, was she there in spirit. The topic still on everybody's minds and lips at both events was Anne's pronouncement at the beginning of the year that...
- Tags: SOA, Kevin, Cramm, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick
- Blog posts 2009-05-08
- Compuware refocuses: optimization, performance, portfolio management in -- Quality out
- This guest post comes courtesy of David A. Kelly at Upside Research, where he’s principle analyst. You can reach him here. Well, okay, maybe that headline is misleading, but the details aren’t. Detroit-based software giant Compuware isn’t really dropping the quality of its products,...
- Tags: Performance, Optimization, Borland Software Corp., Micro Focus, Compuware Corp., Portfolio Management, MicroFocus, Mainframes, Government, Vertical Industries, Strategy, Servers, Hardware, Management, Dana Gardner
- Blog posts 2009-05-06
- Stepping into a leadership vacuum shows initiative
- Guest post: Take charge of your career by stepping into a vacuum and taking ownership of it. TechRepublic's Jay Rollins discusses potential pitfalls you may encounter and explains why confidence is key in this leadership role. â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"â€"- One of the interesting things associated with...
- Tags: Confidence, Vacuum, Leadership, Management, Larry Dignan
- Blog posts 2009-05-04
- SAP software revenue skids in first quarter; Maintenance terms tweaked
- SAP's first quarter software revenue---an indicator of maintenance and services health skidded 33 percent due to a "difficult operating environment" and a tough year ago comparison. Meanwhile, SAP altered its maintenance pricing plans to allay customer concerns. SAP on Wednesday reported first quarter net income of €204...
- Tags: Software, Revenue, Customer, SAP AG, Dennis Howlett, Vinnie Mirchandani, Upgrades, Tools & Techniques, Operational Accounting, Management, Finance, Larry Dignan
- Blog posts 2009-04-29
- Rockefeller makes support for open source explicit
- Rockefeller makes support for open source explicitWhat's the difference?You state: "While introducing his bill Rockefeller did not mention Medsphere, whose software is installed at many state hospitals. Instead he focused on the Veteran Administration?s VistA system, and the NHIN-Connect system for linking medical records installed by Harris Corp., which includes...
- Tags: Taxes, Vertical industries, HEALTHCARE, open source, Rockefeller, tax
- Discussion threads 2009-04-27
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