kumbaya

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Enterprise 2.0: The Kumbaya irony

Enterprise 2.0: The Kumbaya ironyCase studies and market maturityHi Michael,for the second year I was among the many participants to the Enterprise 2.0 Conference in Boston. As you and Susan stated clearly this market is in its infancy and customers still have a strong appetite for success stories, lessons learned...

Tags: Enterprise 2.0, Kumbaya irony, Kumbaya

Discussion threads 2009-06-29

Additional Resources

News to know: Social media spam; Sprint; Windows Mobile; Google

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Jennifer Leggio: Snake oil at its slickest: A social media spam story Mary Jo Foley: Microsoft Silverlight 3 available...

Tags: Apple iPhone, Google Inc., Larry Dignan, Microsoft Windows Mobile, Mobile, Social Media, Spam, Microsoft Corp., Sprint Communications, Microsoft Windows, Operating Systems, Software

Blog posts 2009-07-10

Beyond Kumbaya: More on ROI for customer service communities

My recent post against Kumbaya-dominated Enterprise 2.0 cheer leading caused several folks whom I respect to respond critically. Here's a summary of their thoughts. by Michael Krigsman

Tags: Customer Service, ROI, Product Marketing, Customer Relationship Management (CRM), Roi/Tco, Marketing, Enterprise Software, Software, Finance, Managerial Accounting, Michael Krigsman

Blog posts 2009-07-09

Enterprise 2.0 ROI Metrics: One Size Doesn't Fit All

'The ROI of Online Customer Service communities' by Forrester customer experience and relationship management analyst Natalie Petouhoff is a $US 1,999 'Total Economic Impactâ„¢ Analysis' TEI report. Mike Krigsman over at his 'IT failures' blog here on ZD Net seems impressed by the...

Tags: Customer Service, ROI, Enterprise 2.0, Forrester Research Inc., Natalie Petouhoff, Mike, Roi/Tco, Finance, Managerial Accounting, Oliver Marks

Blog posts 2009-07-06

Enterprise 2.0 collaboration communities: measurement and metrics

Many participants in the collaboration / Enterprise 2.0 world offer Kumbaya-style enthusiasm without showing concrete evidence of business value. Forrester analyst, Natalie Petouhoff, has the ROI antidote. by Michael Krigsman

Tags: Enterprise 2.0, Collaboration, Groupware, Enterprise Software, Software, Michael Krigsman

Blog posts 2009-07-06

News to know: Windows 7; Dell; IT salaries; Enterprise 2.0

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Mary Jo Foley: One year after Bill Gates' 'retirement': What's different? Microsoft: Windows 7 Upgrade deal maxes out at 25...

Tags: Apple iPhone, Dell Computer Corp., Information Technology, Apple Inc., Enterprise 2.0, Photograph, Salary, Microsoft Windows 7, Smart Phones, Microsoft Windows, Consumer Electronics, Personal Technology, Operating Systems, Software, Larry Dignan

Blog posts 2009-06-30

Enterprise 2.0: The Kumbaya irony

Despite overwhelming good will among Enterprise 2.0 conference participants, the event exposed gaps between expectations and reality that continue to plague the collaboration world. by Michael Krigsman

Tags: Enterprise 2.0, Collaboration, Groupware, Enterprise Software, Software, Michael Krigsman

Blog posts 2009-06-29

Enterprise 2.0 promise is years off...if it materializes

At the risk of bringing the wrath of the Enterprise 2.0 fans crashing around this blog I'm taking a deliberately contrarian view of Dion Hinchcliffe's recent Determining the ROI of Enterprise 2.0. My intention is not to upend Dion's argument but to expand upon the issues....

Tags: Collaboration, Blog, ROI, Enterprise 2.0, E2.0, Hugh MacLeod, Roi/Tco, Finance, Managerial Accounting, Dennis Howlett

Blog posts 2009-04-13

More reasons for Apple to hate Macworld Expo

More reasons for Apple to hate Macworld ExpoYeah but...There IS method to IDG's madness for scheduling MacWorld when they do. The holiday season's over. People are done with the distractions. Apple therefore gets their FULL, undivided attention. So when Jobs steps up to the podium and does his dog and...

Tags: reality Distortion Field, Apple Inc., Macworld

Discussion threads 2008-12-24

Android losing it's mojo fast

Android losing it's mojo fastForcing GTalk != do no evilYou can't get more lame than that...A note on iPhone apps.Apple would do well to remove the restriction where any non Apple application must exit not stay resident when another function is used like answering an incoming call. This will...

Tags: Microsoft Windows, Operating systems, Advertising & Promotion, Handhelds, Blogging, Google Inc.

Discussion threads 2008-07-19

RIP OLPC

Here are two priceless bits from a long comment on problems within the one laptop per child community published on his personal blog by Ivan Krstic - he works for Sun now, I think, but was the long term go to guy on the programming...

Tags: Laptop Computer, One Laptop Per Child Project, Mako Hill, Sugar, Tools & Techniques, Linux, Management, Operating Systems, Software, Paul Murphy

Blog posts 2008-05-20

PenguinPolitik: Only Ballmer could go to Linux

PenguinPolitik: Only Ballmer could go to LinuxCall me a bit cynicalThe advantages of building a framework so that open source products could run in the Windows Platform are many, but the fact remains that like communism was to capitalism, the underlying business model is contradicting. Even today, we have many...

Tags: UNIX, OPEN SOURCE, Operating systems, NTFS-3G, Linux, NTFS, PenguinPolitik, Steve Ballmer, NTFS specification

Discussion threads 2008-04-02

Microsoft's Chief Counsel Brad Smith urges open source rivals to compromise on IP issues, co-exist peacefully

Microsoft General Counsel and IP chief Brad Smith got a round of applause at the Open Source Business Conference Monday for showing respect to the open source community -- but he faced some tough questioning from those in the bazaar. One attendee asked how...

Tags: Software, Brad Smith, IP, Microsoft Corp., Open Source, Paula Rooney

Blog posts 2008-03-26

How big a threat is good Microsoft?

One point was made to me repeatedly while covering the HIMSS show for ZDNet Healthcare this week. (Drawing by Matt Elder.) All this "good Microsoft" stuff about supporting open source, abut placing code on Codeplex, and about keeping open source projects "in the loop" regarding format changes,...

Tags: Dana Blankenhorn

Blog posts 2008-02-28

New majority loses nerve on net neutrality

Now that Democrats have a majority in Congress, they are losing their appetite for direct confrontation with the phone monopolies over network neutrality. HR 5353, introduced by Rep. Edward Markey, carries no enforcement provision on network neutrality, and even carries the co-sponsorship of a neutrality opponent, Rep....

Tags: Chip Pickering, Democrat, Network, Majority, Edward Markey, Net Neutrality, Networking, Telecom & Utilities, Dana Blankenhorn

Blog posts 2008-02-13

Sun acquires MySQL; Adds to its software stack

Updated: Sun Microsystems is taking the plunge into the database market with the purchase of open source database developer MySQL for $1 billion ($800 million in cash in exchange for all MySQL stock and assumption of approximately $200 million in options). With the move, announced Wednesday, Sun...

Tags: MySQL, Sun Microsystems Inc., Wall Street, Open Source, Databases, Enterprise Software, Software, Data Management, Larry Dignan

Blog posts 2008-01-16

Some brutal honesty about the iPhone's faults, and about that need for 3G (or 3.5G)

Some brutal honesty about the iPhone's faults, and about that need for 3G (or 3.5G)AT&T doesn't like Apple so much...[url=http://www.pbs.org/cringely/pulpit/2007/pulpit_20071129_003521.html]FYI[/url]The 'honeymoon' is over.;)It used to be funny, now it's serious...The 'honeymoon' is over. iPhone 'early adopters' should have figured out the pros and cons by now.AT&T see that Apple...

Tags: E-mail, Telecom & Utilities, Cellular phones, Verizon Communications Inc., Apple iPhone, phone, brutal honesty, HSDPA, 3G

Discussion threads 2007-11-30

Microsoft: Steward of Linux, protector of competition

Peter Yared, CEO at ActiveGrid, has penned a CNET commentary on the Microsoft-Novell Linux agreements that seems to call into question Linuxs "special" status going forward. The notion that open source and GPL licensing differentiates Linux and other open source products from commercial operating systems is now moot, Yared seems...

Tags: Peter Yared, GPL, .NET, Patents, Intellectual Property, Red Hat, Software Development, Windows, Microsoft, Linux, Vista, Software Infrastructure, Open Source

Blog posts 2006-12-04

Download movies to your XBOX 360

Download movies to your XBOX 360John, Just thought I'd mention... OTOn Thanksgiving, "Star Trek:New Voyages" released their next web-isode "To Serve All My Days" guest-starring Walter Koenig. Not quite up to stuff with the previous episodes, but interesting.What to do with video on the XBox 360? Nothing, but you had...

Tags: Game players, Microsoft Xbox, Microsoft Corp., Microsoft Xbox 360, Apple Inc., movie

Discussion threads 2006-11-26

Back in the USSR

Nick Carr is truly the gift that keeps on giving. His latest can-opener concerns the alleged Google strategy of converting all reading interfaces to search and keyword (i.e. tagging) interfaces. Nick's genius (I think he is the leader in the post-dvorak world of meme-baiting) is to keep the bile churning...

Tags: Nick, Don't Forget

Blog posts 2006-05-08