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- Ceska lekarna Achieves a Permanent Increase in Profitability With Key Performance Indicators
- Ceska lekarna wanted to enable central management of business activities with detailed sales analysis of the data that was previously stored in local database and manage inventory mix and levels. The challenge was to standardize product masters to facilitate sales analysis across all pharmacies and provide detailed information on costs...
- Tags: Budgeting, Pharmacy, KPI, Sales Strategy, Sales Force Management, Financial Accounting, Sales, Finance
- Case studies 2008-05-01
- Towards Management of SLA-Aware Business Processes Based on Key Performance Indicators
- It is increasingly important that Service Level Agreements SLAs are taken into account when business processes are exposed as services in a Service Oriented Architecture. SLAs define expected service behavior and nonfunctional properties of the service. The fact that the service provider has to offer certain guarantees concerning SLA properties...
- Tags: Business Process, SLA, KPI, University Of Stuttgart, Service Level Management, Operational Planning, It Operations, It service Management, Business Operations
- White papers 2008-04-08
- SAP - Business Objects acquisition: Linking value proposition to action
- SAP announced yesterday that it has successfully completed the share purchase requirements needed to acquire Business Objects. Coming on the heels of that announcement, SAP held a special briefing for bloggers with Henning Kagermann, CEO of SAP, and John Schwarz, CEO of Business Objects. Discussing the value...
- Tags: Acquisition, Park, Business Objects, SAP AG, KPI, Value Proposition, Mergers & Acquisitions, Investment, Finance, Michael Krigsman
- Blog posts 2008-01-16
- Implementing KPIs - A 12-Step Process
- The attendee of this webcast will understand how to implement KPIs; steps to be carried out by an in-house team; and why this may be the major breakthrough in turning the organization from good to great.
- Tags: SAS Institute, KPI
- Webcasts 2008-01-16
- IT Manager Webcast: Application Platform: Using KPIs to Streamline Development (Level 200)
- One of the main benefits of moving to Application Lifecycle Management ALM with an integrated rather than ad hoc technology set to support the process is the visibility to get into the life cycle. Knowing how to 'Read the tea leaves' can help to identify constraints early and take corrective...
- Tags: Webcast, Streamline, Microsoft Corp., Application Lifecycle Management, KPI
- Webcasts 2008-01-11
- CRM and SFA Enterprise Performance Management Reporting and Analysis System - Fortune 100 High Tech Co.
- In this case, the flexible nature of Digital Clay's development environment allowed the VAR to rapidly develop an analytical tool set that took advantage of their ability to import disparate data from multiple sources and combine it into standard CRM and custom tables for analysis across a wide variety of...
- Tags: Environment, Dashboard, KPI, SFA, Analysis, CRM, Digital-Clay, Sales Force Automation (SFA), Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies 2008-01-01
- Implementing KPIs in Smaller Organizations (
- The attendee of this webcast will learn how smaller organizations should approach the implementation of KPIs, the practical steps that can be carried out by an in-house team, and, why carrying out this exercise may well be the major breakthrough in turning the organization from good to great.
- Tags: SAS Institute, KPI, Organization
- Webcasts 2007-12-05
- TechNet Webcast: Deliver Actionable Insight Throughout Your Organization With Data Mining (Part 3 of 3): Use Predictive Intelligence to Create Smarter KPIs (Level 200)
- The Key Performance Indicator KPI is an essential tool in building business intelligence applications for executive and strategic use. However, traditional KPIs are built over historical data, showing what has happened in the past and the current state of the business. There is increasing demand for "predictive KPIs," which show...
- Tags: Webcast, Data Mining, KPI, Microsoft TechNet
- Webcasts 2007-11-29
- Church & Dwight Co. Improves Trade Management Processes, Increases Efficiency
- Church & Dwight Co., Inc., founded in 1846, is the leading U.S producer of sodium bicarbonate, otherwise known as baking soda, a natural product that cleans and deodorizes. The company wanted to proactively respond to changing regulatory reporting requirements and improve the effectiveness of Trade Promotion TPM expenditures. The challenge...
- Tags: Church, KPI, Performance Management, Human Resources, Workforce Management
- Case studies 2007-10-01
- Council Improves KPI Monitoring With Microsoft Office SharePoint Server 2007
- Maroochy Shire Council wanted to improve communication to enable more insightful decision making. As part of the Microsoft Queensland Spotlight 2007 program, it worked with Microsoft Gold Certified Partner Dimension Data to create a collaboration portal based on Microsoft Office SharePoint Server 2007. The solution provides a more effective way...
- Tags: Solution, Council, Microsoft Corp., KPI, Portals, Microsoft Office, Internet, Office Suites, Software
- Case studies 2007-08-15
- Evident Software - Analyzing your network
- Out of the blue, I received an Email from Roger W. Boyce, President and CEO of Evident Software, offering to brief me on the company, its products and its direction. After scanning through the company's Website, I have to admit I was intrigued. I've spoken with many companies that are...
- Tags: Managing virtualized environments
- Blog posts 2007-06-19
- Model and Simulate Business Processes, Part 2: Displaying SVG Diagrams on the WebSphere Business Monitor Dashboards
- In this paper, a business analyst creates SVG diagrams to display the information he is interested in at run time. After he creates the SVG diagrams and IDs for each of the shapes of interest, an integration developer uses the WebSphere Business Monitor Model Editor to attach the diagrams to...
- Tags: Business Process, Monitor, IBM WebSphere, KPI, SVG, Integration Developer, Monitor Model Editor, Application Servers, Monitors & Displays, Middleware, Enterprise Software, Software, Hardware, Components
- White papers 2007-06-05
- VivAlytics (widget)
- VivAlytics is a widget that tracks KPIs Key Performance Indicators of your Google Analytics data. Features: Track multiple Google Analytics accounts and profiles. Choose the KPIs that are important to you. Set individual alerts and thresholds for each KPI you track. Use filters to access the data you need. Color-coded...
- Tags: KPI, VivAlytics, Data
- Software downloads 2007-04-13
- The Role of Key Performance Indicators in Managing the Contribution of IT to Business Success
- IT plays such a central role in supporting today's businesses that it would seem almost essential to develop goals and processes to evaluate how it is contributing to business success. Yet a recent survey of 100 IT directors by IT Business Management ITBM software leader, Touchpaper, reveals that many organisations...
- Tags: Information Technology, KPI, Strategy, Management
- White papers 2006-08-01
- Impact of Network Outsourcing on Key Performance Indicators
- As networks converge and become more complex, service providers continue to search for ways of streamlining their operations. The continuing effort to reduce costs and increase the quality of services is leading an increasing number of service providers to turn to outsourcing as a way to manage the many activities....
- Tags: Lucent Technologies Inc., Performance, Network, Service Provider, KPI, Alcatel, Business Services, Performance Management, Human Resources, Workforce Management
- White papers 2006-06-01
- Momentum Webcast: Key Performance Indicators Drive Best Practices for Contractors (Level 100)
- Running a profitable construction firm is difficult. Faced with an unprecedented number of external pressures such as eroding profit margins, higher owner expectations, rapidly changing technology, and a dwindling workforce, only contractors who follow best practices are likely to achieve a higher Return On Investment ROI and reduce risk. The...
- Tags: Webcast, Contractor, KPI, Best Practice, Roi/Tco, Digital Media, Finance, Managerial Accounting, Consumer Electronics, Personal Technology
- Webcasts 2006-05-16
- Dialog Strategy (exe)
- Dialog Strategy balanced scorecard will allow you to build your business model and create the metrics and reporting needed to boost your company s performance. The idea of the balanced scorecard is to tightly link your performance measurements (financial and non-financial key performance indicators - KPI) to your strategic planning...
- Tags: Performance, KPI, Balanced Scorecard, Performance Management, Strategic Planning, Strategy, Marketing, Marketing Research, Human Resources, Workforce Management, Management
- Software downloads 2006-05-04
- State of the Art in Human Resources: An SAP/ASUG Benchmarking Study of KPIs & Best Business Practices
- The premise of this white paper is that, managed well, HR becomes human capital management HCM--a function that contributes directly to a company's growth, innovation, and bottom line. The paper outlines HR best practices, explaining why top-performing HR departments: Optimize the efficiency of their transactional processes ...
- Tags: Human Resources, KPI
- White papers 2006-01-01
- Web Site Measurement Hacks: Use Key Performance Indicators
- A Key Performance Indicator KPI is any ratio that summarizes two or more important measurements and is tied directly to the business objectives. Examples include ratios like the order conversion rate orders divided by visits or the average number of page views per visit: numbers that, when they change significantly,...
- Tags: Web, O'Reilly Media Inc., Web Site, KPI
- Book chapters 2005-09-02
- Best Practices: Automation of SAP NetWeaver Health Checks and Key Performance Indicators
- This white paper focuses on the best practices for deploying and configuring the BPM solutions offered by BMC Software for a typical SAP ecosystem, as well as how to use these solutions to automate SAP NetWeaver health checks and the analysis and interpretation of Key Performance Indicators KPI. BMC Performance...
- Tags: BMC Software Inc., SAP NetWeaver, SAP AG, Health Care, KPI, Best Practice, Automation, It Management, Enterprise Software, It service Management, Software
- White papers 2005-08-01
White Papers and Webcasts