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ZDNet Dictionary Definition
- Knowledge Worker
- People who use their brains, not their brawn, to earn a living. In the IT field, almost everyone is a knowledge worker, including analysts, programmers and operators. Although...
- Full Knowledge Worker Definition >>
ZDNet Resources
- Online relationships: Quality vs quantity
- The right information - and the right contacts - when you need them will absolutely make the average knowledge worker so much more productive. The challenge is to filter overwhelming volume, which may be spinning out of control online in their personal lives online. by Oliver Marks
- Tags: Knowledge Worker, Oliver Marks
- Blog posts 2009-08-25
- Plan for Success: Knowledge Worker Training and On-Boarding Are Easy With Process Automation
- No matter how large or small a company is, employee turnover is inevitable. Although smart employers work hard to retain good people, few give enough thought to ensuring effective on-boarding of new hires that will ensure their success. Costs of recruiting, hiring, and training knowledge workers vary, ranging from 50%...
- Tags: Process Automation, Knowledge Worker, Training, Optical Image Technology, Workforce Management, Training And Certification, Strategy, Human Resources, Management
- White papers 2009-08-01
- Gain 24/7 Access to Information Through Common Desktop Applications
- The new My Documentum suite from EMC gives knowledge workers easy and flexible methods for finding, evaluating, and sharing content, while IT maintains the control they require. The attendee of this webcast will find out how My Documentum extends ECM to every desktop. The presenters discusses on My Documentum, a...
- Tags: Desktop, Microsoft Access, Knowledge Worker, EMC Corp., Documentum, Content Management, Storage, Enterprise Software, Software, Hardware
- Webcasts 2009-04-15
- Tech â€" the new knowledge worker
- Axeda, Deloitte and the future of business I had a great call the other day with Doug Standley of Deloitte and Brian Anderson of Axeda. The two firms have worked out an alliance but it’s the nature of the solution they are taking to market...
- Tags: Asset, Deloitte LLP, Knowledge Worker, Axeda, Asset Management, Operational Planning, Business Operations, Brian Sommer
- Blog posts 2009-04-14
- Enterprise 2.0 - What Does Web 2.0 Mean for Your Organization?
- Many organizations face a similar challenge - how to leverage the latest technologies to improve access to information and increase knowledge worker productivity. AIIM research and education services help define the newest technology concepts, and EMC delivers these concepts as powerful solutions that enable the organization to gain and maintain...
- Tags: Web, Web 2.0, Knowledge Worker, Enterprise 2.0, EMC Corp., Storage, Hardware
- Webcasts 2008-12-16
- Better late than never: Microsoft Office Web apps percolating
- When Microsoft announced this week that its next version of Office will include web apps there was no real surprise. But it reminded me of Steven Wright on Dr. Katz when he acknowledged that he usually had four or five cups of coffee before his first cup of coffee. Knowledge...
- Tags: Desktop, Web, Knowledge Worker, Web Application, Microsoft Corp., Zoho, Channel Management, Microsoft Office, Marketing, Office Suites, Software, Sheri McLeish
- Blog posts 2008-11-01
- EMC Documentum CenterStage Essentials: Content Management for the Rest of Us
- The EMC Documentum CenterStage Essentials client, now in Beta (final release scheduled for Q1 2009), streamlines the knowledge worker's ability to quickly access information - wherever it lives: wikis, blogs, RSS feeds, just name it - with greater organization and ironclad security. Collaboration is enhanced and isolated silos of information...
- Tags: Knowledge Worker, EMC Corp., Documentum, CenterStage Essentials, Web Technology, Storage, Content Management, Hardware, Enterprise Software, Software
- Webcasts 2008-09-04
- Information Intelligence: Powering the Next Generation of Content Management
- The sheer volume of information that knowledge workers must access and assimilate can be daunting. Sorting through everything to find what's relevant, quickly, is difficult. In the end, if decision makers cannot get the information they need - when they need it - productivity suffers. EMC information intelligence makes it...
- Tags: Knowledge Worker, EMC Corp., Content Management, Storage, Hardware
- Webcasts 2008-06-21
- Mobile Knowledge Worker
- Mobility is a major requirement for most organizations. Knowledge workers need access to their data and applications anywhere, anytime. More laptops are being deployed than desktops in many organizations around the world. While users expect flexibility and the ability to take their data with them wherever they go, the IT...
- Tags: Mobile, Knowledge Worker, Microsoft Corp., Worker, Microsoft Windows, Cloud Computing, Notebooks, Virtualization, Operating Systems, Software, Hardware, Notebooks & Tablets
- Webcasts 2008-01-01
- The New Competitive Advantage: Web Collaboration Reaches the Tipping Point
- You can almost watch the landscape of the global economy changing. Chains of loosely connected businesses collaborating across geographies and industries are replacing monolithic, vertically integrated businesses. Speed and flexibility are supplanting size as the defining characteristics of a successful organization. In this new world, the lead...
- Tags: Web, Web-based Collaboration, WebEx Communications Inc., Knowledge Worker, Competitive Advantage, Strategy, Management
- White papers 2006-11-01
- Motivation tactics for those who lead techies
- In this chapter from his book, Leading Geeks, Paul Glen warns that traditional methods of motivating staff won't work with knowledge workers. These are his suggestions for what will work.
- Tags: Knowledge Worker, Motivation, Jossey-Bass/Pfeiffer, Leadership, Management
- Book chapters 2003-06-24
- PC Backup and Recovery ROI Calculator
- Remote knowledge workers' computers are inevitably lost, damaged, or stolen, which often results in the loss of work products due to lack of data backups. What if your knowledge workers could transparently and automatically back up files when they are connected to the Internet? Do you know how much your...
- Tags: Iron Mountain Inc., Recovery, PC, Knowledge Worker, ROI, Connected Corp., Roi/Tco, Backups, Finance, Managerial Accounting
- Resource centers
- Thinking for a Living: How to Get Better Performance and Results From Knowledge Workers
- This webcast addresses what every company must know about knowledge workers and how to manage them. Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As...
- Tags: Performance, Knowledge Worker, SAS Institute
- Webcasts
Additional Resources
- Resistance to change: The real Enterprise 2.0 barrier
- Vive Le Resistance!Michael - Resistance to Change, Immunity to Change - there is a lot of activity on the "real work" beyond tech and into enacting and leveraging change agents of Enterprise 2.0 lately... great that we're all surfacing these issues in increasingly large forums.For a bit more flavor on...
- Tags: Enterprise 2.0, transparency, worker
- Discussion threads 2009-11-16
- 'The Purpose of a Business is to Create a Customer' - Peter Drucker Centenary
- This month marks the centenary of Management guru Peter Drucker's birth, and the Harvard Business Review - the Vogue magazine of management fashions - has a terrific section devoted to his legacy and ideas this month. The paper version is a keeper. Drucker's...
- Tags: Performance, Knowledge, Drucker, John Hagel, Knowledge Stock, Lloyd, Strategy, Collaboration, Groupware, Management, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-11-16
- Understanding Enterprise 2.0 Tolerances & Scale
- We're at an interesting intersection in the collaboration world where projects both large and small tend to be discussed with the same terms. This can be very confusing to the lay person since it's hard to know what sort of scale is being described. ...
- Tags: Environment, Enterprise 2.0, Small And Medium Business Need, European Enterprise 2.0 Scene, Collaboration, Groupware, Enterprise Software, Software, Oliver Marks
- Blog posts 2009-11-14
- Saying goodbye to Zimbra
- Garbage?Garbage?It's not garbage if it works for him.Just because you're on some strange crusade to hate it doesn't mean nobody should use it.If it works for him, great.Always the right tool for the right job, always. Some things work better for some people than others.Good luck, you picked the WORST...
- Tags: E-mail servers, E-mail, Groupware, Notes 8, IBM Lotus Notes, Zimbra
- Discussion threads 2009-10-26
- Windows 7's latest fan: Linus Torvalds
- Linus Torvalds, pictured at an unidentified Yodobashi store in Tokyo, Japan. Source: Chris Schlaeger click to enlarge I was determined to not write about Windows 7 today, because any analysis I wrote would get buried in all the other news. I...
- Tags: Linus Torvalds, Microsoft Windows 7, Microsoft Windows, Operating Systems, Software, Jason Perlow
- Blog posts 2009-10-22
- Is age-ism rampant in Silicon Valley and beyond?
- I recently blogged about an article focused on Silicon Valley's workforce and how the author, Tamara Carleton, believes that Boomers, Gen Xers, and Millennials can form a potent team. In the innovation lifecycle, if Boomers serve as advisors and Gen Xers as the entrepreneurs, then the...
- Tags: Silicon Valley, Generation X, Tom Foremski
- Blog posts 2009-10-15
- The state of US workforce technology adoption
- Did you know that among US information workers that: 35% use laptops and 76% use desktop computers? Only 11% use smartphones? 57% are optimistic about technology, but 43% are pessimistic? We know because we surveyed 2,001 US information workers that use computers...
- Tags: Team, Collaboration, Smart Phone, Information Worker, Tool, Workforce, Gen-Y Employee, Recruitment & Selection, Workforce Management, Payroll Solutions, Productivity, E-mail, Knowledge Management, Human Resources, Online Communications, Enterprise Software, Software, Ted Schadler
- Blog posts 2009-10-08
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